Motorola BLINK1 Guide de l'utilisateur télécharger pdf (Page 17)

created by: Pro. Q.C. Systems Design Limited

ENGLISH

Category Problem

Description / Error

Solution

Account I am unable to

registration.

Please check your user name

and password.

Account I receive an error

message saying:

“Email ID is not

registered”.

Please ensure that you have

registered with us. Tap Create

Account to create an account to

be able to use the Wi-Fi

Baby

Monitor Unit.

Account What do I do if I

forgot my password ?

Click on the “Forgot Password”

link on the

www.monitoreverywhere.com

website OR your Android

™

iOS application. We will send a

new

password to your registered

e-mail ID.

Account I am unable to

receive a new

password although

I have used the

“Forgot password”

option.

1. The e-mail might have been

sent to your Junk Mail Folder.

Please check your Junk Mail

Folder.

There might be a delay in

getting your e-mail. Please

wait for a while and check

again.

Connectivity

Issues

I get a message:

“W

e are having

problems to access

your camera

currently. This could

be because of the

internet connection.

Please try in a while

again”.

Please try again in a few

minutes.

This could be

because of any issue with your

internet connection.

If the problem remains, please

restart your camera to check if

this xes the problem.

Please restart your Wireless

Router

Help

Help 33

6. Help

Noise interference

To avoid background noise or echoes, ensure that there is

enough distance between your device and the Wi-Fi

Camera

Unit.

Use of other 2.4 GHz products, such as Bluetooth

systems or

microwave ovens, may cause interference with this product.

Keep the Wi-Fi

Camera Unit at least 5ft away from these

types of products, or turn them off if they appear to be causing

interference.

Lost connection

Check your Wi-Fi settings. If necessary reconnect your Wi-Fi.

Ensure the Wi-Fi

Camera Unit is switched ON. Wait a few

minutes to make the connection with the Wi-Fi system.

If you forgot your password

If you do not remember your password, tap Forgot password

and submit your e-mail address. A new password will be sent to

your e-mail address immediately.

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Motorola BLINK1 Guide de l'utilisateur Page 17

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