6866539D54-E*6866539D54*EN© 2012 Motorola Solutions, Inc. All rights reserved.January 2012CLEARTONE CM5000FEATURE USER GUIDE
2Computer Software CopyrightsThe Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor
92New Message ReceivedIf you press Back, you dismiss the message. You can access the message later from the inbox.1. Select Read to read the entire me
93Messages•Select Forward. This invokes the edit screen. The old message body serves as the default message. Press Ok to forward the message to select
94Predefined TemplatesPredefined mail templates are templates that are programmed into your CM5000 by your Service Provider. You are allowed to pe
95Messages2. In this example, Status 3 is the last sent status. If you wish to send a different status, scroll to your selection in the list of pre-pr
96
97Writing TextWriting TextSelecting the Text Entry ModeText entry modes make it easy for you to enter names, numbers, and messages. In the text entry
98Keys Usage• Except for keys 0 and 1, the top line for each key shows numbers and uppercase characters, and the lower line shows numbers and lowercas
99Writing TextList of Keys and Characters in Numeric Mode: List of Keys and Characters in Symbol Mode: Other Keys:Key Numeric Mode0 to 9• Press to ent
100Writing in Numeric Mode1. Press # key to scroll to numeric mode. (OR, press and hold any numeric key to enter Numeric mode.)2. Press the relevant n
101What to do if...What to do if...Your CM5000 flashes the following messages:Messages Message Description...-Rcvd Call received but not answered, or
3Getting StartedGetting StartedThis manual contains everything you need to know about how to operate your CM5000 Repeater. If you have any questions r
102Faulty Unit Error...Self-test failed. An operational fault has been detected with your CM5000. Record the error number. Turn your CM5000 off and c
103What to do if...My Groups is full You are not allowed to add a group to the My Groups folder as it already contains the maximum allowed number of g
104Party Busy The called CM5000 is busy.Party Not Available• The called CM5000 is out-of-range. Please try again later.• The called CM5000 is turned o
105What to do if...TG ... cannot be deletedYou cannot delete this group from the favourite talkgroup folder. Your Service Provider has set this group
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107TonesTones = High Tone; = Low ToneDescription Type RepeatedIdle• Back to Home display• Back to Rotary volume use when Rotary scroll timer expire
108• Talk Prohibit • System busy• Called terminal not available or busy.Until you release the PTT• Call disconnected or failed due to network• Wrong n
109TonesPhone ring (reception)Duplex Private CallAccording to the Ring Style sub-menu setting.Until you answer or the call is rejected.Private Call re
110GPSGPS in coverage OnceGPS out of coverage Once = High Tone; = Low ToneDescription Type Repeated
Index111IndexAalias 12analogue/digital gateway mode 31Bbacklight setup 63, 65bandwidth 80buttonsemergency 12Ccleaning your unit 8clock 66code changing
4Controls and IndicatorsItem Description1 Rotary KnobPressing turns the radio ON/OFFAdjust the volume level2 Microphone ConnectorProvides connection
112emergency 10gateway mode 11GPS 10, 47inbox 91menu 52, 53new message arrived 10new message(s) in inbox 10no speaker 10repeater mode 11scan 10signal
Index113rotary knob 12Sscan list 21scan setup 69scanning selection 21screen saversetup 65text 65security sub-menu 58shortcuts sub-menu 74silent emerge
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Cleartone CM5000Quick Reference GuideTurning the CM5000 On/OffTo power the CM5000 on/off, press and hold the Knob.Using the CM5000 Menu System• To ent
Answering a CallYour CM5000 switches to the incoming call and alerts you of the incoming call. To answer the call, press PTT to answer the call. To re
5Getting StartedPowering On/OffTo power on: • Press and hold Rotary Knob.• If the CM5000 is configured with ignition sense, the radio will automatical
6Powering On (Emergency Button)Press and hold the Emergency button to power on.The CM5000 will power On in Emergency Operation or in standard mode (as
7Getting StartedPowering On with SIM Card AuthenticationThe SIM card stores the keys for End-to-End Encryption.1. Press and hold the Rotary Knob to po
8Unlocking the CM5000Your CM5000 may be locked at power up. To unlock the CM5000 after powering on, enter the code at the prompt. The CM5000 enters th
9Getting StartedThe DisplayHome (Idle) DisplayA powered-on, idle terminal shows the following typical Home display:Screen IconsStatus icons appear whe
10New Message Has ArrivedIndicates a new message just arrived. It disappears on changing the display.New Message(s) in InboxIndication of unread messa
11Getting StartedThe LED Status IndicatorThe LED indicator shows the in-service states of your CM5000. Please refer to the table below.Key, Rotary Kno
12Menu ButtonPress the Menu button to enter:• The menu (when there is no on-going activity). The CM5000 menus allow you to control your CM5000 setting
13Getting StartedScreen SaverIf your Service Provider configured this feature, the screen saver will automatically cover the CM5000 display after the
14Selecting TMO or DMO OperationGeneralIn Trunked Mode Operation (TMO) the CM5000 is used with the infrastructure services within system coverage.In D
15Getting Started• Press the Menu button and select More... > Networks > Trunked Mode if the CM5000 is in DMO.• Press the Menu button and select
16In Repeater Mode Operation the CM5000 re-transmits information received from one DMO terminal to other DMO terminal enhancing coverage area.Entering
17Getting StartedEntering Repeater ModeWhen your CM5000 is in TMO enter Repeater Mode in one of the following ways:• From the Home display press Optns
18Packet DataThe Packet Data (PD) Service allows you to transfer data in a TETRA system using the Internet Protocol (IP). Check with your Service Prov
19Getting StartedError Message DescriptionEncryption Key Error When SCK key(s) have been lost or not programmed and encryption is enabled, this messag
21TMO Group CallTrunked Mode Operation - TMOGeneralA Group Call is an instant communication between you and others in a talkgroup that you select. Par
iContentsContentsGeneral Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Safety Information . . . . . . . . . . . . . . . . . . .
22Selecting a GroupYou can select a talkgroup in one of the following ways, by using the:• folder search.• alphabetical search feature.• index.Using F
23TMO Group CallChanging One Touch Group (OTG) AssignmentTo change your OTG assignment, you need to:1. Go to the list of the talkgroups.2. Select a gr
24When you start a call, all members of the selected group who have their units turned on, will receive the Group Call. Receiving Group CallWhen an Gr
25TMO Group CallAll CM5000 functions and keys which cause transmission, e.g. registration to the network, change of talkgroup or folder, sending messa
26Selecting Assigned Talkgroup1. From the Home display, press Optns. Select Assigned TG, and select the desired Assigned Talkgroup. The display shows
27DMO Group CallDirect Mode Operation - DMODMO Group CallIn DMO, the CM5000 can be used without your Service Provider’s infrastructure. Direct Mode (D
28Selecting a FolderSee “Selecting a Folder” on page 22. Gateway/Repeater SelectionUse the DMO Config sub-menu for setting the Gateway and Repeater op
29DMO Group CallSelecting DMO Group Call via GatewayWhile in DMO, proceed as follows to choose a gateway to set up a call via Gateway for the selected
30Making Group CallSelect the group from Talkgroup list you require. Press PTT button and wait for the grant tone before speaking into the microphone
31TETRA/UHF Analogue Gateway ModeTETRA/UHF Analogue Gateway ModeGeneralThe CM5000 allows you to establish gateway connection between the TETRA network
iiDMO Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Selecting Gateway or Repeater Mode Operation . . . . . . .
33Private CallPrivate CallGeneralA Private Call, also called Point-to-Point or individual call, is a call between two individuals. No other terminal c
344. To end the call press On Hook key.Making Private Pre-emption Interconnect CallIf a placed private call cannot be initiated as the receiving termi
35Private CallReceiving Private Call1. The CM5000 switches to the incoming Private Call. The display shows incoming call notification and the caller’s
37Phone and PABX CallPhone and PABX CallsGeneralThe Phone Call allows you to call a landline telephone number or a cellular mobile phone number. The P
38Making a Phone or PABX Call1. From the Home display select Phone or PABX Mode using right/left navigation keys.2. When in Phone or PABX, select a pr
39Phone and PABX CallSpeed DialThe Speed Dial function is available in TMO to make a phone call or PABX call. A Speed Dial number can be assigned to a
41Emergency OperationEmergency OperationGeneralEmergency Operation is available in TMO and in DMO, if the CM5000 is in service.Emergency Mode indicati
iiiContentsSelecting DMO Group Call via Repeater . . . . . . . . . . . . . . 29Selecting DMO Group Call via Gateway and Repeater . . . 29Making Gr
42Upon entry into Emergency Mode any existing call or service other than packet data service will be aborted or cleared down. In Emergency Mode, the t
43Emergency OperationReceiving Emergency CallWhen the CM5000 receives Emergency Call, the display will show Emgcy In Use and switches to Emergency Mod
44
45GPS Location ServiceGPS Location ServiceYour terminal’s GPS Location feature uses information from Global Positioning System (GPS) satellites orbiti
46• When your GPS antenna is covered (for example, by your hand or other object) or facing the ground• In temperature extremes outside the operating l
47GPS Location ServiceGPS IconWhen your terminal is receiving valid GPS location data, a GPS icon will be shown in the display:Please note, that durin
48This estimate of accuracy of the calculated location is only a very rough estimate and may vary substantially from the actual accuracy of the approx
49GPS Location ServiceEach time approximate location of your terminal is calculated, the latest location information is stored in your terminal and re
51The MenuThe MenuTo Enter the Menu ItemsYou can enter the menu items during a call. If you are viewing a menu when a new call starts, the terminal wi
ivMenu Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52List of Menu Items . . . . . . . . . . . . . . . . . .
52Menu IconsThe following icons make it easy to identify the menu items at first glance.Menu Icon DescriptionMain Menu Items/Context Sensitive MenuApp
53The MenuList of Menu ItemsThis is the standard menu layout. Your Service Provider may enable/disable some menu items or change their names.Send Stat
54MessagesRefer to “Messages” on page 89 for details.ContactsGeneralContacts stores Private, Phone, and PABX numbers. Each Contacts entry can store se
55The MenuSelecting a ContactTo select a contact, use Up Arrow and Down Arrow keys. In addition, number keys can also be used. For example, the cursor
562. Enter name. Press Ok to confirm.3. Scroll left or right and select the type of stored number (such as Private). 4. Enter number (#). Press Ok.5.
57The Menu5. Press Yes to confirm.Deleting a Contact1. From the contact list, scroll to the entry you want to delete.2. Press the Menu button.3. To de
58OR From a contact detail display, press the Menu button2. Select Capacity.3. Select from the following options:• Private – shows Private numbers cap
59The MenuUnit Locked – you entered the correct code. The display returns to the Security sub-menu and shows the active setting: On.To unlock the CM50
60Remote ControlThis feature can change SDS Remote Control functionality on the Controlled MT side.Locking/Unlocking the Keypad To prevent accidental
61The MenuSetting the Ring StyleThis sub-menu allows you to set the incoming call ring style. From the main menu, select Setup > Ring Style.Upon en
vContentsNetworks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Location . . . . . . . . . . . . . . . . . . . . .
62Setting the Display’s Working LanguageFrom the main menu, select Setup > Language.The display shows the current language used. You can customize
63The MenuSetting TonesFrom the main menu, select Setup > Tones.This sub-menu allows you to activate/deactivate the CM5000 tones.For a detailed lis
64To change your Talk Permit Tone settings:1. From the main menu, select Setup > Tones > Talk Permit.2. Scroll through the settings.3. Choose re
65The MenuSetting the Text Size1. .From the main menu, select Setup > Display > Text Size.2. Press Change. Select Standard or Zoom to see the te
66off automatically.Manual – The backlight remains on. To turn the back-light on/off press the Clear key.• Brightness – you can set the brightness to
67The MenuThe display shows the current time and date.Setting Time and DateTo set time manually:1. From the main menu, select Setup > Clock > Se
68Setting Book on SetupAny radio (if the Book On is enabled by the Service Provider) can be assigned by the service provider to one person. You are go
69The MenuGroup ScanFrom the main menu, select More > Group Setup > Scan. This sub-menu allows you to activate/deactivate scanning, view the act
70Scan Lists1. From the main menu, select More > Group Setup > Scan > Scan Lists.2. Scroll to the required scan list. Press View to see the g
71The Menu• Edit the scan list groups. > Scroll to the group you wish to remove from the selected scan list, and press Delete. You will be prompted
viFor technical support on this product call the helpdesk on 0044 1256 484433 during normal office hours. In case of a defect device please contact yo
72Adding a Group to My Groups1. From the main menu, select More > Group Setup > My Groups > Edit List > [New Group].2. Select a group by f
73The Menuname, TEI number, ISSI number, GSSI number, radio (terminal) software version, panel (control head) software version, and OPTA data if SIM f
74You can make a Phone, PABX, or Private Call from the entry, depending on the entry you are selecting in the list.ShortcutsUse shortcuts to access fr
75The MenuDeleting a Shortcut1. From the main menu, select More > Shortcuts.2. Scroll to the shortcut you wish to delete. 3. Press the Menu button
76A network may have an alias. Press the Menu button to view the network ID. Then press Select.3. Return to the Home display. The display shows the ne
77The MenuSelecting Repeater ModeThis sub-menu allows you to select the mode your CM5000 will be operating on.To set up your operating mode:1. From th
78LocationTo enter the location sub-menu, press the Menu button and select More... > Location:Position – provides the actual position information:T
79The Menu• Satellites> The satellite number> The satellite status> The satellite signal strength• Version> The GPS module software versio
80Viewing Sent Data StatisticsTo view sent data statistics select Sent Data in the Packet Data sub-menu. The number of KBytes sent since current packe
81The MenuViewing Encryption Status1. In the Packet Data sub-menu select Encryption.2. The encryption state of the ongoing packet data session is disp
1SafetyGeneral InformationSafety Information• This terminal meets the applicable safety standards if used as prescribed. All operating and safety inst
82Setting Alarm ToneThe Alarm Tone notifies about any clear transmission.1. From the main menu, select More > Crypto Menu > Clear Call Alarm.2.
83The MenuCrypto Registration1. From the main menu, select More > Crypto Menu > Crypto Register.2. Select Start Register to start the registrati
84SDS Encryption KeysThis menu changes the encryption keys for Group and Individual SDS messages.1. From the main menu, select More > Crypto Menu &
85The MenuPassword ChangeIf you are logged to the PNC server, you can change your password for the currently used Login ID.To enter the history menu:1
86When the User PIN is highlighted press Select and type your User PIN on the next screen then press Ok.3. LoggingFrom this point the request to logon
87The MenuLog OffYou can change the state that you are logged on by pressing Menu button > More... > RUI > Log Off from the idle screen. The
88
89MessagesMessagesGeneralThe messaging feature lets you:• send short text messages (free text or according to user defined or predefined templates),•
902. Type/edit your message using the keypad. Press the Menu button. Select Store to add your message to the template list. The number assigned to the
91MessagesInbox IconsThe following icons indicate the status of messages in the Inbox.Entering the InboxFrom the main menu, select Messages > Inbox
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