Motorola DCT3412 Manuel d'utilisateur

1-2 Introduction Features Tuners Two 54 to 860 MHz video tuners with digital MPEG-2 main profile high level video processor One dedicated tuner for t

Introduction 1-3 Standard DVR Functionality DVR functionality integrated with the IPG enables subscribers to:  Pause, rewind, fast-forward, or re

1-4 Introduction Available Optional Features Factory-installed expansion flash memory (32 MB) IR Blaster transmitter Using This Manual This manual pr

Introduction 1-5 If You Need Help If you need assistance while working with the DCT3412, contact the Motorola Technical Response Center (TRC):  I

1-6 Introduction Calling for Repairs If a Motorola DCT3xxx set-top requires repair service, please call one of the following Motorola Authorized Serv

Section 2 Overview This section describes the front and rear panel. Front Panel The front panel controls provide functional navigation if the remote

2-2 Overview Rear Panel The rear panel contains a switched power outlet; connectors for video, audio, and RF cabling; data output; and modem and data

Section 3 Installation This section provides instructions to cable the DCT3412 and check its operation. The cabling diagrams illustrate connections t

3-2 Installation DCT3412 Installation Manual To allow the hard drive to spin down and park its heads, wait at least 10 seconds after disconnecting

Installation 3-3 Video Connection Options Use the following guidelines to determine the best video connection for the subscriber home entertainment

CAUTIONRISK OF ELECTRIC SHOCKREFER SERVICING TO QUALIFIED SERVICE PERSONNEL.TO REDUCE THE RISK OF ELECTRIC SHOCK,DO NOT REMOVE COVER (OR BACK).NO USE

3-4 Installation Installation Overview 1 Determine if you are connecting to a: High-definition TV or monitor Use the component video (Y Pb Pr), HDM

Installation 3-5 Connecting to an HDTV – Video Only Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the cable t

3-6 Installation Figure 3-1 Cabling to an HDTV Because HDMI and IEEE 1394 provide a video and audio output, no additional audio connections to the

Installation 3-7 DCT3412 Installation Manual Cabling to an HDTV – Audio Only Connect the stereo audio cable to the AUDIO R and L connectors on th

3-8 Installation DCT3412 Installation Manual Connecting to an A/V Receiver – Audio Only Connect the stereo audio cable to the AUDIO R and L connect

Installation 3-9 Connecting to a Stereo TV Depending on the TV’s inputs: If possible, use the S-VIDEO and AUDIO connectors on the DCT3412. If the T

3-10 Installation Figure 3-4 Connecting a Stereo TV DCT3412 Installation Manual

Installation 3-11 Connecting a Stereo TV and Stereo VCR 1 Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the c

3-12 Installation Connecting an A/V Receiver, TV, and VCR 1 Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the c

Installation 3-13 Figure 3-6 Connecting an A/V Receiver, TV, and VCR DCT3412 Installation Manual

IMPORTANT SAFETY INSTRUCTIONS 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use

3-14 Installation Recording Your Connections Use this diagram to record the home entertainment component connections. You can use this diagram to rec

Installation 3-15 Installing the Optional IR Blaster The optional IR Blaster provides control of the subscriber VCR from the terminal. It consists

3-16 Installation Connecting the IR Blaster To connect the IR Blaster: 1 Fit the transmitter into the mounting bracket (refer to Figure 3-7). 2 Plu

Installation 3-17 Data Device Connections The DCT3412 provides optional high-speed data services such as Internet access, USB, Ethernet, and more.

3-18 Installation Table 3-1 LED displays and OOB frequencies Display Frequency Description dl N/A OOB network download in progress EF N/A Erasing F

Installation 3-19 Boot Cycle Error Codes If hardware or software problems occur, the terminal displays error codes on the LED display. Table 3-2 li

3-20 Installation Code Description When Error Occurs Action Required during attempted download operator Eb15 No matching Platform ID found After

Installation 3-21 For the best standard and HD viewing: 1 Power off the DCT3412 and then immediately press the MENU key on the front panel. If the

3-22 Installation Setting Description 4:3 Override Sets the display format for 4:3 standard-definition programming. If the Y Pb Pr Output is set to 1

Installation 3-23 Setting Description Restore All Defaults To reset all User Settings to their defaults, select this option and press the ► key. Fo

FCC Declaration of Conformity According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplie

3-24 Installation Additional HDMI Settings If an HDMI TV or home theater receiver is connected to the HDMI port, you can display the Additional HDMI

Section 4 Diagnostics This section describes the diagnostics that confirm proper installation, including:  Checking error states and signal inte

4-2 Diagnostics Using the Diagnostics To use the diagnostics: 1 Ensure that the DCT3412 is installed with the base platform or Thin Client software

Diagnostics 4-3 d01 General Status This diagnostic displays system status information on the OSD and LED. The information is updated each time the

4-4 Diagnostics d02 Purchase Status This diagnostic displays the status of subscriber event purchases on the OSD and LED. The OSD and LED information

Diagnostics 4-5 d03 Out-Of-Band (OOB) Status This diagnostic indicates the out-of-band control channel status. The information is updated every 5 s

4-6 Diagnostics Field Description SNR When carrier lock has been established, displays an estimate of the carrier signal-to-noise ratio in dB, with a

Diagnostics 4-7 Figure 4-5 LED display for in-band diagnostic MUTE MUTEPIB diagnosticindicatorData activity indicatorCarrier lock indicator(L = lo

4-8 Diagnostics d05 Unit Address This diagnostic displays the unit address: UNIT ADDRESS TVPC INSTALLED NO UNIT ADDRESS: 123-45678-9012

Diagnostics 4-9 The Unit Address fields are: Field Description TvPC Installed Indicates whether the TVPC renewable security system is installed: 

Contents Section 1...

4-10 Diagnostics d06 Current Channel Status This diagnostic displays a status of the last attempted tuned channel on the in-band stream. The channel

Diagnostics 4-11 The Current Channel status fields are: Field Description Type Indicates that the channel is digital: OSD LED Description DIGITAL

4-12 Diagnostics Field Description RC Flag Displays whether the broadcast flag is present:  0 — no flag/not defined  1 — the flag is present/en

Diagnostics 4-13 d07 RF Modem (Upstream) This diagnostic displays the RF modem status, if an RF modem is installed in the DCT3412. The information

4-14 Diagnostics d08 Code Modules This diagnostic includes information about the firmware loaded in flash memory and all non-volatile code versions i

Diagnostics 4-15 The Code Modules fields are: Field Description Boot Code The boot code version in ASCII format Version The firmware version and bu

4-16 Diagnostics d09 Memory Configuration This diagnostic displays the DCT3412 memory configuration. The information is updated when you display the

Diagnostics 4-17 d11 Interface Status The Interface Status diagnostic displays when running in base platform or Thin Client. There is no LED displa

4-18 Diagnostics Field Description Hard Drive Status INST (installed) or NOT INST (not installed) Smart Card INST (installed) or NOT INST (not instal

Diagnostics 4-19 d12 User Setting Status This diagnostic displays the user settings. The format may vary. The information on the OSD and LED is up

ii Contents Recording Your Connections...

4-20 Diagnostics Field Description 4:3 Override The display format used for 4:3 standard-definition programming. If the YPbPr Output is set to 1080i,

Diagnostics 4-21 d13 DVR/Hard Drive Status This two-page diagnostic displays the DVR and hard-drive status. DVR/Hard Drive Status DVR Status Ena

4-22 Diagnostics The DVR/Hard Drive Status fields are: Field Description Enabled Indicates whether the DVR is enabled, based on the DCT3412 Connected

Diagnostics 4-23 d14 DOCSIS Status This three-screen diagnostic displays status information for the embedded cable modem (ECM): DOCSIS STATUS DOCSI

4-24 Diagnostics DOCSIS ^^^ Scroll Up ^^^ MAC Addresses Cable Modem xx.xx.xx.xx.xx.xx Set-Top Box xx.xx.xx.xx.xx.xx Downstream Channel Carrier

Diagnostics 4-25 The fields are: Field Description DOCSIS Enabled For a DOCSIS-enabled set-top, YES. Otherwise, NO. Acquire DS Channel The DOCSIS d

4-26 Diagnostics Field Description Downstream Channel (carries data from the headend to the set-top) Carrier Lock YES — The cable modem is locked to

Diagnostics 4-27 d15 Application Specific Information This diagnostic displays information about application servers: APPLICATION SPECIFIC INFORMAT

4-28 Diagnostics Figure 4-10 Interactive status LED display MUTE MUTEPP The Interactive Status fields are: Field Description IP Address The IP addre

Diagnostics 4-29 Field Description MAC Abort Cntr This counter increments every time the MAC layer reaches the cell abort count limit. It is reset

Contents iii Section 5...

Section 5 Troubleshooting This section provides troubleshooting guidelines. If problems still occur after performing the diagnostics, call the TRC fo

5-2 Troubleshooting Problem Possible Solutions There is no video on the TV screen Verify that the TV is powered on and set to the appropriate input s

Troubleshooting 5-3 Problem Possible Solutions There are black bars on all four sides of the picture This may occur on a 4:3 TV if the 4:3 OVERRIDE

Appendix A Specifications Input frequency (video and DOCSIS) 54 to 864 MHz HRC/IRC frequency assignments Downloadable Number of channels 136 carriers

Appendix B Connection Record To ease reconnection if equipment is moved or added to the system, you can use a copy of this or a similar diagram to re

Abbreviations and Acronyms AGC automatic gain control ASTB Advanced Set-top Box BPI Baseline Privacy Interface (DOCSIS) CRC cyclic redundancy check C

Abbreviations and Acronyms-2 SNR signal-to-noise ratio S/PDIF Sony Philips Digital Interface Format TCP/IP Transmission Control Protocol/Internet Prot

iv Contents Tables Table 1-1 DVR Recording Time Guidelines.......

Section 1 Introduction This manual provides instructions for cable operator personnel to install the Motorola DCT3412 high-definition digital video r