Installation Manual DCT6400 SeriesHigh DefinitionDual-Tuner DVRCable Receiver
1-4 Introduction DCT6400 Series Installation Manual Using This Manual This manual provides instructions to install and configure a DCT6400: Section
Introduction 1-5 DCT6400 Series Installation Manual If You Need Help If you need assistance while working with the DCT6400, contact the Motorola
DCT6400 Series Installation Manual Section 2 Overview This section describes the DCT6400 series front and rear panel. Front Panel The front panel c
2-2 Overview DCT6400 Series Installation Manual Key Feature Function 6 CURSOR Moves the cursor around the program guide and menu screens. 7 MENU Di
Overview 2-3 DCT6400 Series Installation Manual Table 2-2 Rear panel connections Key Item Function 1 CABLEIN F-type connector used for the coaxi
DCT6400 Series Installation Manual Section 3 Installation This section provides instructions to cable the DCT6400 and check its operation. The cabl
3-2 Installation DCT6400 Series Installation Manual Do not position the set-top near any external heat source that could raise the temperature arou
Installation 3-3 DCT6400 Series Installation Manual Video Connection Options Use the following guidelines to determine the best video connection
3-4 Installation DCT6400 Series Installation Manual Installation Overview 1 Determine if you are connecting the set-top to a: High-definition TV o
Installation 3-5 DCT6400 Series Installation Manual Cabling to an HDTV for Video For HDTV video, for the best possible video quality: If the T
CAUTIONRISK OF ELECTRIC SHOCKREFER SERVICING TO QUALIFIED SERVICE PERSONNEL.TO REDUCE THE RISK OF ELECTRIC SHOCK,DO NOT REMOVE COVER (OR BACK).NO
3-6 Installation DCT6400 Series Installation Manual Cabling to an HDTV and Audio/Video Receiver Figure 3-2 Cabling to an HDTV and audio/video rece
Installation 3-7 DCT6400 Series Installation Manual Cabling to a Standard Definition TV and Audio/Video Receiver Figure 3-3 Cabling to a standar
3-8 Installation DCT6400 Series Installation Manual Cabling to a Standard Definition TV and Audio Receiver To connect to an audio receiver, such as
Installation 3-9 DCT6400 Series Installation Manual Installing the Optional IR Blaster The optional IR Blaster provides control of the subscriber
3-10 Installation DCT6400 Series Installation Manual Connecting the IR Blaster To connect the IR Blaster: 1 Fit the transmitter into the mounting
Installation 3-11 DCT6400 Series Installation Manual Data Device Connections The DCT6400 provides optional high-speed data services such as Inter
3-12 Installation DCT6400 Series Installation Manual Boot Cycle After connecting the proper cabling to the set-top, plug the power cord into the se
Installation 3-13 DCT6400 Series Installation Manual The software download may take up to 45 minutes (or longer if the system is experiencing h
3-14 Installation DCT6400 Series Installation Manual Code Description When Error Occurs Action Required Eb 11 Failed to lock OOB frequency After
Installation 3-15 DCT6400 Series Installation Manual Optimizing the High-Definition Settings The DCT6400 delivers high-quality component video fo
FCC Compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rul
3-16 Installation DCT6400 Series Installation Manual The high-definition settings are: Setting Description TV Type Sets the aspect ratio. The LED p
Installation 3-17 DCT6400 Series Installation Manual 3 To exit the menu and save your settings, press the POWER or MENU key. Graphics Overlaying
DCT6400 Series Installation Manual Section 4 Diagnostics This section describes the diagnostics that confirm proper set-top installation, including
4-2 Diagnostics DCT6400 Series Installation Manual Using the Diagnostics To use the diagnostics: 1 Ensure that the set-top is installed with the b
Diagnostics 4-3 DCT6400 Series Installation Manual d01 General Status This diagnostic displays system status information on the OSD and LED. The
4-4 Diagnostics DCT6400 Series Installation Manual d02 Purchase Status This diagnostic displays the status of subscriber event purchases on the OSD
Diagnostics 4-5 DCT6400 Series Installation Manual d03 Out-Of-Band (OOB) Status This diagnostic indicates the out-of-band control channel status.
4-6 Diagnostics DCT6400 Series Installation Manual Field Description SNR When carrier lock has been established, displays an estimate of the carrie
Diagnostics 4-7 DCT6400 Series Installation Manual The In-Band Status fields are: Field Description Mode The values displayed on the OSD are:
4-8 Diagnostics DCT6400 Series Installation Manual d05 Unit Address This diagnostic displays the set-top unit address: UNIT ADDRESS TVPC INSTALLE
DCT6400 Series Installation Manual Contents Section 1 Introduction Features...
Diagnostics 4-9 DCT6400 Series Installation Manual The Unit Address fields are: Field Description TvPC Installed Indicates whether the TVPC renew
4-10 Diagnostics DCT6400 Series Installation Manual d06 Current Channel Status This diagnostic displays a status of the last attempted tuned channe
Diagnostics 4-11 DCT6400 Series Installation Manual The Current Channel status fields are: Field Description Type Indicates whether the channel i
4-12 Diagnostics DCT6400 Series Installation Manual d07 RF Modem (Upstream) This diagnostic displays the RF modem status, if an RF modem is install
Diagnostics 4-13 DCT6400 Series Installation Manual d08 Code Modules This diagnostic includes information about the firmware loaded in flash memo
4-14 Diagnostics DCT6400 Series Installation Manual The Code Modules fields are: Field Description Bootloader Indicates the boot loader version and
Diagnostics 4-15 DCT6400 Series Installation Manual d09 Memory Configuration This diagnostic displays the set-top memory configuration. The infor
4-16 Diagnostics DCT6400 Series Installation Manual d11 Interface Status The Interface Status diagnostic displays when running in base platform or
Diagnostics 4-17 DCT6400 Series Installation Manual Field Description Hard Drive Status INST (installed) or NOT INST (not installed) Smart Card I
4-18 Diagnostics DCT6400 Series Installation Manual d12 User Setting Status This diagnostic displays the user settings. The format may vary. The i
ii Contents DCT6400 Series Installation Manual Data Device Connections ...
Diagnostics 4-19 DCT6400 Series Installation Manual Field Description 4:3 Override The display format used for 4:3 standard-definition programmin
4-20 Diagnostics DCT6400 Series Installation Manual d13 DVR/Hard Drive Status This two-page diagnostic indicates the set-top DVR and hard-drive sta
Diagnostics 4-21 DCT6400 Series Installation Manual Field Description Drive Indicates the drive type — IDE (internal), 1394, USB (external), or N
4-22 Diagnostics DCT6400 Series Installation Manual Field Description Max Temp For an internal hard drive only, its maximum temperature in degrees
Diagnostics 4-23 DCT6400 Series Installation Manual Field Description Downstream ID A four-digit decimal value from 0000 to 9999 assigned by the
DCT6400 Series Installation Manual Section 5 Troubleshooting This section provides troubleshooting guidelines. If problems still occur after perfor
5-2 Troubleshooting DCT6400 Series Installation Manual Problem Possible Solutions There is no video on the TV screen. Verify that the TV is powered
Troubleshooting 5-3 DCT6400 Series Installation Manual Problem Possible Solutions There are black bars above and below the picture. All 4:3 HDTVs
DCT6400 Series Installation Manual Appendix A Specifications Input frequency Video 54 to 860 MHz DOCSIS Up to 860 MHz HRC/IRC frequency assignment
DCT6400 Series Installation Manual Appendix B Connection Record To ease reconnection if equipment is moved or added to the system, you can use a co
Contents iii DCT6400 Series Installation Manual Figures Figure 1-1 DCT6400 front and rear views...
DCT6400 Series Installation Manual Abbreviations and Acronyms AGC automatic gain control ASTB Advanced Set-top Box CRC cyclic redundancy check CSR
Abbreviations and Acronyms-2 DCT6400 Series Installation Manual TvPC TV PassCard USB Universal Serial Bus VOD video on demand Y Pb Pr component vide
MGBI512660-0015/04Visit our website at:www.motorola.com
DCT6400 Series Installation Manual Section 1 Introduction The Motorola DCT6400 series advanced digital set-top family targets high-definition (HD)
1-2 Introduction DCT6400 Series Installation Manual Features Tuners Two 54 to 860 MHz video tuners with analog AMS-VSB and digital MPEG-2 main prof
Introduction 1-3 DCT6400 Series Installation Manual Motorola cannot guarantee the exact amount of programming that each subscriber will be able t
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