MTS Ultimate TV Service User Guide
7Setup Favourite ChannelsGroup your most watched channels together in your favourites so they are easy to find.• Press MENU• RIGHT ARROW to SETTINGS
8• To narrow the search, highlight OPTIONS and press OK. The following filters are available:• ALL RESULTS – Displays people, program titles, and Vid
9C. Change TV Call Display Location on Your TV Screen– Press the ARROW button and navigate to DISPLAY LOCATION OPTIONS – Choose the location on your
10How to Use Descriptive Video and Closed CaptioningClosed CaptioningSet up Closed Captioning using MyRemoteIf you use closed captioning on a regular
11Lobby CameraMTS Lobby Camera lets tenants with Ultimate TV in select apartments and condos view their lobby directly on their TV screen.• Tune to c
12Whole Home PVR ServiceYou must subscribe to PVR service to use this section. To subscribe to PVR service call MTS at 204-225-5687 (204-CALLMTS).Whol
13How to Change Single Recording Settings• Press RECORDED TV• Use the ARROW buttons to highlight the program recording (indicated by a red dot)• Pr
14• STOP RECORDING– At Scheduled Time– 5 Minutes After– 15 Minutes After– 30 Minutes After– 1 Hour After– 2 Hours After– 3 Hours After• Highlight yo
15When do my programs get deletedIf the system has less than 25 MB of free disk space (which allows only a few minutes of playing time), the oldest pr
16Cancel, Stop, Erase RecordingsHow to Cancel Recording from the GuideThe easiest way to cancel a single or series recording is by using the Guide. In
MTS Ultimate TV ServiceComplete User GuideWelcome to MTS Ultimate TV ...1MTS Ultimate TV
17Resolving Recording ConflictsThe PVR can record three programs at a time. Recording conflicts occur when additional recordings are attempted.How to Re
18MyPVRWith MyPVR you can record TV from anywhere you have an Internet connection. Set your PVR from your computer or mobile device and never miss a s
19Controlling Video on Demand ProgramsYou can control Video on Demand using the PAUSE, PLAY, STOP, REW, FF, SKIP and REPLAY buttons.You are Unsure of
20Default Settings for Parental Locking • MTS TV Parental Control locks are set at 18A by default• Locked channels and programs still appear in the
21Getting Ready to Use Parental Locking• Press MENU• Use the RIGHT ARROW button to highlight SETTINGS• Highlight PARENTAL CONTROLS, and press OK•
22Watching a Locked ProgramRental locking blocks household members from purchasing Pay-Per-View or Video on Demand Movies. A monthly spending limit is
23Parental Control TipsRental Locking is in Effect Even When Parental Locking is Temporarily Turned OffAfter Rental Locking is set up, it remains in e
24Apps on TVWe are constantly adding new apps to our TV service. Check mts.ca/ultimatetv for the most up-to-date list. To access Apps on TV you mus
25Ultimate Picks (not available with VIP2262 PVR model)Ultimate Picks lets you keep track of up to six shows at once within a genre! Choose from a sel
26On-TV Messaging MTS Ultimate TV ‘Entertainment News’ and ‘TV Service’ message notifications will show up on your TV. A small window will pop-up in th
Apps on TV ...24MyPicks ...
27• Use the arrow buttons to navigate to SAVE and press OK• This will disable pop-up notifications for entertainment news on every TV (set-top box) i
28Remote Control ProgrammingGetting StartedInstall Batteries in Your Remote Control• The remote control requires two AA-size alkaline batteries (1.5V
29• On the silver/charcoal remote, when an invalid code is entered, the selected mode key will give a long flash to indicate that you have not entered
30Black MXv4 (with MTS logo) Remote:4. Release the OK key when your device turns off Black MXv3:4. Release both the mode key (i.e., TV, DVD, or AUX)
31Black MXv4 (with MTS logo):1. Position your MTS TV remote 1-2 inches away from the device remote. Make sure the infrared ends of the remotes are p
32Troubleshooting Learning (Black MXv3 & MXv4 Remotes Only)• No functions may be stored under the LEARN/SETUP key, or in the STB/MTS mode• Depen
334. Press and release the MUTE key to save the setting. The selected mode key light will turn off indicating a successful setup. The volume commands
34Reset the RemoteTo Restore the Factory Default SettingsSilver/Charcoal Remote:1. Press and hold the STB/MTS key and hold the OK key simultaneously o
35Connections and DevicesConnecting the MTS Ultimate TV Set-Top BoxBefore moving or changing components, disconnect the power cord from the MTS Ultima
36BestHDMIVideo and audioHDMI offers higher quality than component video. If your HDTV has an HDMI input, use the HDMI connector. HDMI carries video a
1Welcome to MTS Ultimate TVThank you for choosing to Ultimate TV Service. We hope you like it as much as we do! Here are a few quick tips we want to s
37Connect to an HDTV – Video Only• To determine your best connection, refer to Video Connection Options• If you are connecting to a DVI or Y Pb Pr i
38Connect to an HDTV – Audio Only• To determine your best connection, refer to Video Connection Options.• If you are connecting to a DVI or Y Pb Pr
39VIP 2262Connect to a Home Theatre Receiver – Audio Only• To determine your best connection, refer to Audio Connection Options• This video connect
40VIP 2262 – Option 1VIP 2262 – Option 2
41Connect to a Stereo TV• To determine your best connection, refer to Video Connection OptionsSet-top boxThese connections serve the same purpose, us
42Connect to a Stereo TV and Stereo VCR• To determine your best connection, refer to Video Connection Options• This video connection method does not
43VIP 2262 – Option 2
44Set-top boxVideo inSample Stereo VCR Sample Stereo TVTO WALL (VIDEO IN)HDMI NETWORKPbPrYS-VIDEOOPTICALL RVIDEO OUT AUDIO OUTTO TV (VIDEO OUT)USBPOWE
45TroubleshootingThe below information should help you with troubleshooting issues with your MTS Ultimate TV service. If your problem is not resolved
46Program Guide has no Channel or Program InformationOccasionally, a delay occurs in the delivery of program Guide information.• If the delay is more
2MTS Ultimate TV Set-Top Box General Information and MaintenanceBasic set-top box maintenance:• Ensure the vents on the set-top box are not blocked
47Video or Audio is Choppy, Jerky, or of Poor QualityThe video or audio can be affected when the network is slow.• Check to see if something else is
48Changing TV Screen Aspect RatioChanging the screen aspect ratio changes the screen dimensions for the video image and for the TV screens.• Press ME
49Guide TroubleshootingChannels are Missing in the Program GuideThe program guide appears on-screen correctly, but some channels in the program guide
50PVR TroubleshootingCannot Record a Program• Ensure the set-top box has PVR functionality and that you are subscribed to the MTS PVR service• Movie
51Remote TroubleshootingThe Remote Control is Working Intermittently or Does Not Work• Verify the TV is on• Check the batteries in the remote contro
3The RemotesThere are 5 remote controls for Ultimate TV service. Each remote has slightly different buttons and different programming instructions, bu
4Getting to Know the Buttons on Your MTS Ultimate TV Remote:Set your TV to STB mode or your MTS service will not work. On some remotes this button is
5TV BasicsNavigating the On Screen MenusMenus and ScreensWhen in the MENU, GUIDE, MTS Video on Demand, or Recorded TV screens:• Use the ARROW buttons
6The Program Info ScreenThe Program Info screen displays information about all programs in the Guide, and provides access to a variety of options rela
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