Motorola MTS HDTV set-top box Guide de l'utilisateur

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Page 1 - MTS Ultimate TV Service

MTS Ultimate TV Service User Guide

Page 2

7Setup Favourite ChannelsGroup your most watched channels together in your favourites so they are easy to find.• Press MENU• RIGHT ARROW to SETTINGS

Page 3

8• To narrow the search, highlight OPTIONS and press OK. The following filters are available:• ALL RESULTS – Displays people, program titles, and Vid

Page 4 - Welcome to MTS Ultimate TV

9C. Change TV Call Display Location on Your TV Screen– Press the ARROW button and navigate to DISPLAY LOCATION OPTIONS – Choose the location on your

Page 5 - MTS Ultimate TV Set-Top Box

10How to Use Descriptive Video and Closed CaptioningClosed CaptioningSet up Closed Captioning using MyRemoteIf you use closed captioning on a regular

Page 6 - The Remotes

11Lobby CameraMTS Lobby Camera lets tenants with Ultimate TV in select apartments and condos view their lobby directly on their TV screen.• Tune to c

Page 7 - PROGRAM INFO screen

12Whole Home PVR ServiceYou must subscribe to PVR service to use this section. To subscribe to PVR service call MTS at 204-225-5687 (204-CALLMTS).Whol

Page 8 - TV Basics

13How to Change Single Recording Settings• Press RECORDED TV• Use the ARROW buttons to highlight the program recording (indicated by a red dot)• Pr

Page 9 - The Program Info Screen

14• STOP RECORDING– At Scheduled Time– 5 Minutes After– 15 Minutes After– 30 Minutes After– 1 Hour After– 2 Hours After– 3 Hours After• Highlight yo

Page 10 - View Favourites

15When do my programs get deletedIf the system has less than 25 MB of free disk space (which allows only a few minutes of playing time), the oldest pr

Page 11 - Call Display on TV

16Cancel, Stop, Erase RecordingsHow to Cancel Recording from the GuideThe easiest way to cancel a single or series recording is by using the Guide. In

Page 12 - MyRemote

MTS Ultimate TV ServiceComplete User GuideWelcome to MTS Ultimate TV ...1MTS Ultimate TV

Page 13 - MTS Weather Channel

17Resolving Recording ConflictsThe PVR can record three programs at a time. Recording conflicts occur when additional recordings are attempted.How to Re

Page 14 - Lobby Camera

18MyPVRWith MyPVR you can record TV from anywhere you have an Internet connection. Set your PVR from your computer or mobile device and never miss a s

Page 15 - Whole Home PVR Service

19Controlling Video on Demand ProgramsYou can control Video on Demand using the PAUSE, PLAY, STOP, REW, FF, SKIP and REPLAY buttons.You are Unsure of

Page 16 - How to Record a Series

20Default Settings for Parental Locking • MTS TV Parental Control locks are set at 18A by default• Locked channels and programs still appear in the

Page 17 - How to Record Manually

21Getting Ready to Use Parental Locking• Press MENU• Use the RIGHT ARROW button to highlight SETTINGS• Highlight PARENTAL CONTROLS, and press OK•

Page 18 - Playback Recorded Programs

22Watching a Locked ProgramRental locking blocks household members from purchasing Pay-Per-View or Video on Demand Movies. A monthly spending limit is

Page 19 - Conflicts

23Parental Control TipsRental Locking is in Effect Even When Parental Locking is Temporarily Turned OffAfter Rental Locking is set up, it remains in e

Page 20 - Resolving Recording Conflicts

24Apps on TVWe are constantly adding new apps to our TV service. Check mts.ca/ultimatetv for the most up-to-date list. To access Apps on TV you mus

Page 21 - MTS Video on Demand

25Ultimate Picks (not available with VIP2262 PVR model)Ultimate Picks lets you keep track of up to six shows at once within a genre! Choose from a sel

Page 22 - MTS Pay-Per-View Events

26On-TV Messaging MTS Ultimate TV ‘Entertainment News’ and ‘TV Service’ message notifications will show up on your TV. A small window will pop-up in th

Page 23 - Movie and TV Rating Systems

Apps on TV ...24MyPicks ...

Page 24 - Lock Adult Programs

27• Use the arrow buttons to navigate to SAVE and press OK• This will disable pop-up notifications for entertainment news on every TV (set-top box) i

Page 25 - Changing the PIN

28Remote Control ProgrammingGetting StartedInstall Batteries in Your Remote Control• The remote control requires two AA-size alkaline batteries (1.5V

Page 26 - Parental Control Tips

29• On the silver/charcoal remote, when an invalid code is entered, the selected mode key will give a long flash to indicate that you have not entered

Page 27 - Apps on TV

30Black MXv4 (with MTS logo) Remote:4. Release the OK key when your device turns off Black MXv3:4. Release both the mode key (i.e., TV, DVD, or AUX)

Page 28

31Black MXv4 (with MTS logo):1. Position your MTS TV remote 1-2 inches away from the device remote. Make sure the infrared ends of the remotes are p

Page 29 - On-TV Messaging

32Troubleshooting Learning (Black MXv3 & MXv4 Remotes Only)• No functions may be stored under the LEARN/SETUP key, or in the STB/MTS mode• Depen

Page 30 - Purchasing Add-Ons

334. Press and release the MUTE key to save the setting. The selected mode key light will turn off indicating a successful setup. The volume commands

Page 31 - Remote Control Programming

34Reset the RemoteTo Restore the Factory Default SettingsSilver/Charcoal Remote:1. Press and hold the STB/MTS key and hold the OK key simultaneously o

Page 32

35Connections and DevicesConnecting the MTS Ultimate TV Set-Top BoxBefore moving or changing components, disconnect the power cord from the MTS Ultima

Page 33 - (Black remotes only)

36BestHDMIVideo and audioHDMI offers higher quality than component video. If your HDTV has an HDMI input, use the HDMI connector. HDMI carries video a

Page 34 - Learning Commands

1Welcome to MTS Ultimate TVThank you for choosing to Ultimate TV Service. We hope you like it as much as we do! Here are a few quick tips we want to s

Page 35

37Connect to an HDTV – Video Only• To determine your best connection, refer to Video Connection Options• If you are connecting to a DVI or Y Pb Pr i

Page 36

38Connect to an HDTV – Audio Only• To determine your best connection, refer to Video Connection Options.• If you are connecting to a DVI or Y Pb Pr

Page 37 - Reset the Remote

39VIP 2262Connect to a Home Theatre Receiver – Audio Only• To determine your best connection, refer to Audio Connection Options• This video connect

Page 38 - Connections and Devices

40VIP 2262 – Option 1VIP 2262 – Option 2

Page 39 - Audio Connection Options

41Connect to a Stereo TV• To determine your best connection, refer to Video Connection OptionsSet-top boxThese connections serve the same purpose, us

Page 40 - VIP 2262 PVR – Option 1

42Connect to a Stereo TV and Stereo VCR• To determine your best connection, refer to Video Connection Options• This video connection method does not

Page 41 - VIP 1216

43VIP 2262 – Option 2

Page 42 - VIP 2262

44Set-top boxVideo inSample Stereo VCR Sample Stereo TVTO WALL (VIDEO IN)HDMI NETWORKPbPrYS-VIDEOOPTICALL RVIDEO OUT AUDIO OUTTO TV (VIDEO OUT)USBPOWE

Page 43 - VIP 2262 – Option 2

45TroubleshootingThe below information should help you with troubleshooting issues with your MTS Ultimate TV service. If your problem is not resolved

Page 44

46Program Guide has no Channel or Program InformationOccasionally, a delay occurs in the delivery of program Guide information.• If the delay is more

Page 45

2MTS Ultimate TV Set-Top Box General Information and MaintenanceBasic set-top box maintenance:• Ensure the vents on the set-top box are not blocked

Page 46

47Video or Audio is Choppy, Jerky, or of Poor QualityThe video or audio can be affected when the network is slow.• Check to see if something else is

Page 47

48Changing TV Screen Aspect RatioChanging the screen aspect ratio changes the screen dimensions for the video image and for the TV screens.• Press ME

Page 48 - Troubleshooting

49Guide TroubleshootingChannels are Missing in the Program GuideThe program guide appears on-screen correctly, but some channels in the program guide

Page 49

50PVR TroubleshootingCannot Record a Program• Ensure the set-top box has PVR functionality and that you are subscribed to the MTS PVR service• Movie

Page 50 - Snowy Picture

51Remote TroubleshootingThe Remote Control is Working Intermittently or Does Not Work• Verify the TV is on• Check the batteries in the remote contro

Page 51

3The RemotesThere are 5 remote controls for Ultimate TV service. Each remote has slightly different buttons and different programming instructions, bu

Page 52 - Guide Troubleshooting

4Getting to Know the Buttons on Your MTS Ultimate TV Remote:Set your TV to STB mode or your MTS service will not work. On some remotes this button is

Page 53 - PVR Troubleshooting

5TV BasicsNavigating the On Screen MenusMenus and ScreensWhen in the MENU, GUIDE, MTS Video on Demand, or Recorded TV screens:• Use the ARROW buttons

Page 54 - TV Quick Fixes

6The Program Info ScreenThe Program Info screen displays information about all programs in the Guide, and provides access to a variety of options rela

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