Motorola DCH6200 Manuel d'installation

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Page 1 - DCH6200

INSTALLATION MANUAL DCH6200 Installation Manual

Page 3

1 1 INTRODUCTION This manual provides instructions for cable operator personnel to install the Motorola DCH6200 High-Definition Cable Receiver. Thi

Page 4 - VENTILATE

1 INTRODUCTION 2 Features Tuner • One 54 to 864MHz video tuner with Analog NTSC and digital MPEG-2 Main Profile @ High Level video processor • On

Page 5 - CANADA INDUSTRY CANADA (IC)

1 INTRODUCTION 3 • 10/100 Mbps Ethernet Port (RJ-45) • On-board real-time RF return (DOCSIS compliant) Standard Miscellaneous Features • Switche

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1 INTRODUCTION 4 If You Need Help If you need assistance while working with the DCH6200, contact the Motorola Technical Response Center (TRC): Insi

Page 7 - CONTENTS

5 2 OVERVIEW Front Panel The front panel controls provide functional navigation if the remote control is lost or is temporarily out of service. Cer

Page 8 - Figures

2 OVERVIEW 6 The Format button is intended to allow you to select a video output format that is compatible with a connected display device. Some te

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2 OVERVIEW 7 Rear Panel The rear panel contains a switched power outlet; connectors for video, audio, and RF cabling; data output; and modem and d

Page 11 - 1 INTRODUCTION

9 3 INSTALLATION Before You Begin Before you move or change components on the subscriber entertainment system: • Review the installation instructi

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3 INSTALLATION 10 Audio Connection Options Connect the stereo audio cable to the AUDIO L and R connectors on the DCH6200 and the audio left and rig

Page 14 - Calling for Repairs

3 INSTALLATION 11 4. Connect the audio and video cables in a manner matching that diagram. 5. Determine if you are connecting to a data device (s

Page 15 - Front Panel Format Button

3 INSTALLATION 12 Cabling to an HDTV for Video For HDTV video, for the best possible video quality: • If the TV has an HDMI input, connect it to t

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3 INSTALLATION 13 Cabling to an HDTV and an A/V Receiver Figure 3-2 Cabling to an HDTV and an A/V receiver If the receiver can check the baseband

Page 17 - Rear Panel

3 INSTALLATION 14 Cabling to a Standard-Definition TV and an A/V Receiver Figure 3-3 Cabling to a Standard-Definition stereo TV Because some enter

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3 INSTALLATION 15 Cabling to a Standard-Definition TV and Audio Receiver To connect to an audio receiver, such as a home mini system, follow a dais

Page 19 - Before You Begin

3 INSTALLATION 16 Data Device Connections The DCH6200 provides optional high-speed data services such as Internet access, USB, Ethernet, and more.

Page 20 - Installation Overview

3 INSTALLATION 17 Operational Check for the Remote Control The operational check tests communication with the remote control: Table 3-1 Operational

Page 21

3 INSTALLATION 18 2. Use the remote control or the cursor keys on the front panel to navigate the on-screen menus: • Press the ▲ and ▼ keys to h

Page 22 - Cabling to an HDTV for Video

3 INSTALLATION 19 Setting Description HDMI/YPbPr Output Allows you to specify the video output format of the DCH receiver for all content (when the

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i IMPORTANT SAFETY INSTRUCTIONS • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. • Do not

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3 INSTALLATION 20 Setting Description CASUAL, CURSIVE, or SMALL. Font Color Sets the font color. Defaults to AUTO. Options are AUTO, WHITE, BLACK,

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21 4 DIAGNOSTICS Diagnostics are displayed on the on-screen display (OSD) and front-panel display. They confirm proper installation, including: •

Page 26 - Data Device Connections

4 DIAGNOSTICS 22 General Status This diagnostic displays system status information on the OSD and front panel. The information is updated each time

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4 DIAGNOSTICS 23 The General Status fields are: Field Description Error Error codes display on the front panel and OSD when an error occurs. If mul

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4 DIAGNOSTICS 24 Purchase Status This diagnostic displays the status of subscriber event purchases on the OSD and front panel. The OSD and front pa

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4 DIAGNOSTICS 25 Field Description Report Purchase request sent by the controller. Poll Request Sequence number and time of the last send poll buff

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4 DIAGNOSTICS 26 Figure 4-4 Front panel display for the OOB diagnostic The Out-Of-Band Status fields are: Field Description OOB Frequency Indi

Page 31 - Using the Diagnostics

4 DIAGNOSTICS 27 Field Description EMM Provider ID Displays the conditional access stream for the DCH6200, in hexadecimal EMM PID Displays the pack

Page 32 - General Status

4 DIAGNOSTICS 28 3. When the desired new frequency has been selected the operator will press the SELECT key to start the search. The manual freque

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4 DIAGNOSTICS 29 Figure 4-5 Front panel display for in-band diagnostic The In-Band Status fields are: Field Description Mode The values displa

Page 34 - Purchase Status

ii DURING INSTALLATION VENTILATE2inch space2inch2inchDCH6200 • Do not place the cable terminal in an enclosed area where the cooling vents are blo

Page 35 - Out-Of-Band (OOB) Status

4 DIAGNOSTICS 30 Unit Address This diagnostic displays the unit address: Figure 4-6 Front panel display of a unit address

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4 DIAGNOSTICS 31 The Unit Address fields are: Field Description TvPC Installed Indicates whether the TvPC renewable security system is installed: Y

Page 37 - Agile OOB Tuner Hunting

4 DIAGNOSTICS 32 Separable Security This diagnostic displays information on the inserted M-CARD and CableCARD Interface with the DCH. Field Desc

Page 38 - In-Band Status

4 DIAGNOSTICS 33 Field Description set to ‘Unknown’ if the headend message was not received. MSO Phone Number MSO Phone Number as configured at the

Page 39

4 DIAGNOSTICS 34 Current Channel Status This diagnostic displays a status of the last attempted tuned channel on the in-band stream. The channel ty

Page 40 - Unit Address

4 DIAGNOSTICS 35 Figure 4-7 Current channel status LED displays The Current Channel status fields are: Field Description Type Indicates whether

Page 41 - The Unit Address fields are:

4 DIAGNOSTICS 36 Purchasable Indicates whether the current program can be purchased for viewing: OSD Front panel Description YES on Can be pur

Page 42 - Separable Security

4 DIAGNOSTICS 37 RF Modem (Upstream) This diagnostic displays the RF modem status, if an RF modem is installed in the DCH6200. The information is u

Page 43

4 DIAGNOSTICS 38 Figure 4-8 RF upstream modem Front panel display The RF Modem fields are: Field Description Status CONFIGURED or NOT CONFIGURE

Page 44 - Current Channel Status

4 DIAGNOSTICS 39 Code Modules This diagnostic includes information about the firmware loaded in flash memory and all non-volatile code versions are

Page 45

iii This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful

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4 DIAGNOSTICS 40 Figure 4-9 Front panel display for code modules or Alternating with Download data received indicator Download statusNumber of

Page 47 - RF Modem (Upstream)

4 DIAGNOSTICS 41 The Code Modules fields are: Field Description Boot Code The boot code version in ASCII format. Version The firmware version and b

Page 48

4 DIAGNOSTICS 42 Memory Configuration This diagnostic displays the DCH6200 memory configuration. The information is updated when you display the di

Page 49 - Code Modules

4 DIAGNOSTICS 43 Audio/Video Status Audio/Video Status diagnostics display information regarding audio and video content and settings configured f

Page 50

4 DIAGNOSTICS 44 OSD Display Description UNMUTED Is displayed if mute method is not selected MUTE to STILL Is displayed if the mute method i

Page 51 - The Code Modules fields are:

4 DIAGNOSTICS 45 T 1 Closed Caption service T 1 T 2 Closed Caption service T 2 T 3 Closed Caption service T 3 T 4 Closed Caption service T

Page 52 - Memory Configuration

4 DIAGNOSTICS 46 Interface Status The Interface Status diagnostic displays when running in base platform or Thin Client. There is no LED display. T

Page 54

4 DIAGNOSTICS 48 The Interface Status fields are: Field Description DOCSIS Tuner & Xmitter Indicates if enabled; indicates if active 1394 I/O D

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4 DIAGNOSTICS 49 User Setting Status This diagnostic displays the user settings. The format may vary. The information on the OSD and LED is updated

Page 57

4 DIAGNOSTICS 50 Setting Description the HDMI connection on the DCH receiver, the HDMI/YPbPr Output setting will display as YPbPr Output in the Use

Page 58

4 DIAGNOSTICS 51 Setting Description Restore All Defaults To reset all User Settings to their defaults, select this option and press the ► key. DO

Page 59 - User Setting Status

4 DIAGNOSTICS 52 The fields are: Field Description DOCSIS Enabled For a DOCSIS-enabled set-top, YES. Otherwise, NO. Acquire DS Channel The DOCSIS d

Page 60

4 DIAGNOSTICS 53 Field Description Downstream Channel (carries data from the headend to the set-top) Carrier Lock • YES — The cable modem is locke

Page 61 - DOCSIS Status

4 DIAGNOSTICS 54 Application Specific Information This diagnostic displays information about application servers: The fields are: Field Descriptio

Page 62 - The fields are:

4 DIAGNOSTICS 55 Interactive Status This diagnostic describes the interactive information that is displayed only when Thin Client platform is runni

Page 63

4 DIAGNOSTICS 56 Field Description I dc INIT_WAIT_DC_OR_C The DCH6200 is in the interactive initialization state and waiting for the default confi

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4 DIAGNOSTICS 57 Keypad — Front Panel Display This diagnostic verifies the functionality of the front panel and the front-panel keypad. Each highli

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59 5 TROUBLESHOOTING Troubleshooting guidelines follow. If problems still occur after performing the diagnostics, call the TRC for assistance as de

Page 67 - Keypad — Front Panel Display

v CONTENTS 1 Introduction ...

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5 TROUBLESHOOTING 60 Problem Possible Solution There is no video on the TV screen • Verify that the TV is powered on and set to the appropriate in

Page 69 - 5 TROUBLESHOOTING

5 TROUBLESHOOTING 61 Problem Possible Solution bars above and below the picture when possible. Some SD programs are broadcast in the letterbox form

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Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com 537541-001-a 04/07

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CONTENTS vi RF Modem (Upstream)........

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CONTENTS vii Tables Table 2-1 Front panel ..........................

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