INSTALLATION MANUAL DCH6200 Installation Manual
1 1 INTRODUCTION This manual provides instructions for cable operator personnel to install the Motorola DCH6200 High-Definition Cable Receiver. Thi
1 INTRODUCTION 2 Features Tuner • One 54 to 864MHz video tuner with Analog NTSC and digital MPEG-2 Main Profile @ High Level video processor • On
1 INTRODUCTION 3 • 10/100 Mbps Ethernet Port (RJ-45) • On-board real-time RF return (DOCSIS compliant) Standard Miscellaneous Features • Switche
1 INTRODUCTION 4 If You Need Help If you need assistance while working with the DCH6200, contact the Motorola Technical Response Center (TRC): Insi
5 2 OVERVIEW Front Panel The front panel controls provide functional navigation if the remote control is lost or is temporarily out of service. Cer
2 OVERVIEW 6 The Format button is intended to allow you to select a video output format that is compatible with a connected display device. Some te
2 OVERVIEW 7 Rear Panel The rear panel contains a switched power outlet; connectors for video, audio, and RF cabling; data output; and modem and d
9 3 INSTALLATION Before You Begin Before you move or change components on the subscriber entertainment system: • Review the installation instructi
3 INSTALLATION 10 Audio Connection Options Connect the stereo audio cable to the AUDIO L and R connectors on the DCH6200 and the audio left and rig
3 INSTALLATION 11 4. Connect the audio and video cables in a manner matching that diagram. 5. Determine if you are connecting to a data device (s
3 INSTALLATION 12 Cabling to an HDTV for Video For HDTV video, for the best possible video quality: • If the TV has an HDMI input, connect it to t
3 INSTALLATION 13 Cabling to an HDTV and an A/V Receiver Figure 3-2 Cabling to an HDTV and an A/V receiver If the receiver can check the baseband
3 INSTALLATION 14 Cabling to a Standard-Definition TV and an A/V Receiver Figure 3-3 Cabling to a Standard-Definition stereo TV Because some enter
3 INSTALLATION 15 Cabling to a Standard-Definition TV and Audio Receiver To connect to an audio receiver, such as a home mini system, follow a dais
3 INSTALLATION 16 Data Device Connections The DCH6200 provides optional high-speed data services such as Internet access, USB, Ethernet, and more.
3 INSTALLATION 17 Operational Check for the Remote Control The operational check tests communication with the remote control: Table 3-1 Operational
3 INSTALLATION 18 2. Use the remote control or the cursor keys on the front panel to navigate the on-screen menus: • Press the ▲ and ▼ keys to h
3 INSTALLATION 19 Setting Description HDMI/YPbPr Output Allows you to specify the video output format of the DCH receiver for all content (when the
i IMPORTANT SAFETY INSTRUCTIONS • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. • Do not
3 INSTALLATION 20 Setting Description CASUAL, CURSIVE, or SMALL. Font Color Sets the font color. Defaults to AUTO. Options are AUTO, WHITE, BLACK,
21 4 DIAGNOSTICS Diagnostics are displayed on the on-screen display (OSD) and front-panel display. They confirm proper installation, including: •
4 DIAGNOSTICS 22 General Status This diagnostic displays system status information on the OSD and front panel. The information is updated each time
4 DIAGNOSTICS 23 The General Status fields are: Field Description Error Error codes display on the front panel and OSD when an error occurs. If mul
4 DIAGNOSTICS 24 Purchase Status This diagnostic displays the status of subscriber event purchases on the OSD and front panel. The OSD and front pa
4 DIAGNOSTICS 25 Field Description Report Purchase request sent by the controller. Poll Request Sequence number and time of the last send poll buff
4 DIAGNOSTICS 26 Figure 4-4 Front panel display for the OOB diagnostic The Out-Of-Band Status fields are: Field Description OOB Frequency Indi
4 DIAGNOSTICS 27 Field Description EMM Provider ID Displays the conditional access stream for the DCH6200, in hexadecimal EMM PID Displays the pack
4 DIAGNOSTICS 28 3. When the desired new frequency has been selected the operator will press the SELECT key to start the search. The manual freque
4 DIAGNOSTICS 29 Figure 4-5 Front panel display for in-band diagnostic The In-Band Status fields are: Field Description Mode The values displa
ii DURING INSTALLATION VENTILATE2inch space2inch2inchDCH6200 • Do not place the cable terminal in an enclosed area where the cooling vents are blo
4 DIAGNOSTICS 30 Unit Address This diagnostic displays the unit address: Figure 4-6 Front panel display of a unit address
4 DIAGNOSTICS 31 The Unit Address fields are: Field Description TvPC Installed Indicates whether the TvPC renewable security system is installed: Y
4 DIAGNOSTICS 32 Separable Security This diagnostic displays information on the inserted M-CARD and CableCARD Interface with the DCH. Field Desc
4 DIAGNOSTICS 33 Field Description set to ‘Unknown’ if the headend message was not received. MSO Phone Number MSO Phone Number as configured at the
4 DIAGNOSTICS 34 Current Channel Status This diagnostic displays a status of the last attempted tuned channel on the in-band stream. The channel ty
4 DIAGNOSTICS 35 Figure 4-7 Current channel status LED displays The Current Channel status fields are: Field Description Type Indicates whether
4 DIAGNOSTICS 36 Purchasable Indicates whether the current program can be purchased for viewing: OSD Front panel Description YES on Can be pur
4 DIAGNOSTICS 37 RF Modem (Upstream) This diagnostic displays the RF modem status, if an RF modem is installed in the DCH6200. The information is u
4 DIAGNOSTICS 38 Figure 4-8 RF upstream modem Front panel display The RF Modem fields are: Field Description Status CONFIGURED or NOT CONFIGURE
4 DIAGNOSTICS 39 Code Modules This diagnostic includes information about the firmware loaded in flash memory and all non-volatile code versions are
iii This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
4 DIAGNOSTICS 40 Figure 4-9 Front panel display for code modules or Alternating with Download data received indicator Download statusNumber of
4 DIAGNOSTICS 41 The Code Modules fields are: Field Description Boot Code The boot code version in ASCII format. Version The firmware version and b
4 DIAGNOSTICS 42 Memory Configuration This diagnostic displays the DCH6200 memory configuration. The information is updated when you display the di
4 DIAGNOSTICS 43 Audio/Video Status Audio/Video Status diagnostics display information regarding audio and video content and settings configured f
4 DIAGNOSTICS 44 OSD Display Description UNMUTED Is displayed if mute method is not selected MUTE to STILL Is displayed if the mute method i
4 DIAGNOSTICS 45 T 1 Closed Caption service T 1 T 2 Closed Caption service T 2 T 3 Closed Caption service T 3 T 4 Closed Caption service T
4 DIAGNOSTICS 46 Interface Status The Interface Status diagnostic displays when running in base platform or Thin Client. There is no LED display. T
4 DIAGNOSTICS 47
4 DIAGNOSTICS 48 The Interface Status fields are: Field Description DOCSIS Tuner & Xmitter Indicates if enabled; indicates if active 1394 I/O D
4 DIAGNOSTICS 49 User Setting Status This diagnostic displays the user settings. The format may vary. The information on the OSD and LED is updated
4 DIAGNOSTICS 50 Setting Description the HDMI connection on the DCH receiver, the HDMI/YPbPr Output setting will display as YPbPr Output in the Use
4 DIAGNOSTICS 51 Setting Description Restore All Defaults To reset all User Settings to their defaults, select this option and press the ► key. DO
4 DIAGNOSTICS 52 The fields are: Field Description DOCSIS Enabled For a DOCSIS-enabled set-top, YES. Otherwise, NO. Acquire DS Channel The DOCSIS d
4 DIAGNOSTICS 53 Field Description Downstream Channel (carries data from the headend to the set-top) Carrier Lock • YES — The cable modem is locke
4 DIAGNOSTICS 54 Application Specific Information This diagnostic displays information about application servers: The fields are: Field Descriptio
4 DIAGNOSTICS 55 Interactive Status This diagnostic describes the interactive information that is displayed only when Thin Client platform is runni
4 DIAGNOSTICS 56 Field Description I dc INIT_WAIT_DC_OR_C The DCH6200 is in the interactive initialization state and waiting for the default confi
4 DIAGNOSTICS 57 Keypad — Front Panel Display This diagnostic verifies the functionality of the front panel and the front-panel keypad. Each highli
59 5 TROUBLESHOOTING Troubleshooting guidelines follow. If problems still occur after performing the diagnostics, call the TRC for assistance as de
v CONTENTS 1 Introduction ...
5 TROUBLESHOOTING 60 Problem Possible Solution There is no video on the TV screen • Verify that the TV is powered on and set to the appropriate in
5 TROUBLESHOOTING 61 Problem Possible Solution bars above and below the picture when possible. Some SD programs are broadcast in the letterbox form
Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com 537541-001-a 04/07
CONTENTS vi RF Modem (Upstream)........
CONTENTS vii Tables Table 2-1 Front panel ..........................
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