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MC31XX Series Mobile ComputerIntegrator Guide

viii MC31XX Series Mobile Computer Integrator GuideChapter 6: Wireless ApplicationsIntroduction ...

5 - 12 MC31XX Series Mobile Computer Integrator Guide6. Replace the battery and battery door.7. Connect the MC31XX to AC power. See Chapter 2, Accesso

Chapter 6 Wireless ApplicationsIntroductionWireless Local Area Networks (LANs) allow mobile computers to communicate wirelessly and send captured data

6 - 2 MC31XX Series Mobile Computer Integrator GuideFigure 6-1 Wireless Application MenuMany of the items in the menu invoke one of the Fusion appl

Wireless Applications 6 - 3Turning Off the RadioOn Device with Windows CE 6.0To turn off the WLAN radio tap the Signal Strength icon on the task tray

6 - 4 MC31XX Series Mobile Computer Integrator GuideFigure 6-3 Opening Wireless ManagerSelect Wireless Manager.Figure 6-4 Wireless Manager Windo

Chapter 7 Interactive Sensor Technology ConfigurationIntroductionThis chapter provides information for configuring the Interactive Sensor Technology (

7 - 2 MC9500-K Mobile Computer Integrator GuideGeneral TabUse the General tab to view IST software information and control the display of the IST Sett

Interactive Sensor Technology Configuration 7 - 3Power Management TabUse the Power Management tab to configure power management settings.Figure 7-4

7 - 4 MC9500-K Mobile Computer Integrator GuideFigure 7-5 Set IST Sensitivity WindowDisplay TabUse the Display tab configure display interaction se

Interactive Sensor Technology Configuration 7 - 5Motion Event DetailsThe Motion Event Detail list displays the date and time, duration and the type of

Table of Contents ixAppendix C: Windows Mobile 6.5Introduction ...

7 - 6 MC9500-K Mobile Computer Integrator Guide

Chapter 8 Maintenance & TroubleshootingIntroductionThis chapter includes instructions on cleaning and storing the mobile computer, and provides tr

8 - 2 MC31XX Series Mobile Computer Integrator Guide•The area in which the units are charged should be clear of debris and combustible materials or ch

Maintenance & Troubleshooting 8 - 3The backup battery charge level should be verified at least once a year and charged to full charge.CleaningMate

8 - 4 MC31XX Series Mobile Computer Integrator Guide6. Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the conne

Maintenance & Troubleshooting 8 - 5TroubleshootingMobile ComputerTable 8-1 Troubleshooting the Mobile ComputerProblem Cause SolutionMobile comp

8 - 6 MC31XX Series Mobile Computer Integrator GuideMobile computer turns itself off.Mobile computer is inactive.The mobile computer turns off after a

Maintenance & Troubleshooting 8 - 7Single Slot Serial/USB CradleFour Slot Charge Only CradleTable 8-2 Troubleshooting the Single Slot Serial/US

8 - 8 MC31XX Series Mobile Computer Integrator GuideFour Slot Ethernet CradleMobile computer battery is not charging.Mobile computer was removed from

Maintenance & Troubleshooting 8 - 9Four Slot Spare Battery ChargerUBC AdapterTable 8-5 Troubleshooting the Four Slot Spare Battery ChargerProbl

x MC31XX Series Mobile Computer Integrator Guide

8 - 10 MC31XX Series Mobile Computer Integrator GuideCablesTable 8-7 Troubleshooting the CablesProblem Cause SolutionMobile computer amber Charge L

Appendix A Technical SpecificationsMobile Computer and Accessory Technical SpecificationsTable A-1 summarizes the mobile computer technical specifica

A - 2 MC31XX Series Mobile Computer Integrator GuideBattery Standard: Rechargeable Lithium-Ion 2740 mAh minimum (3.7V)Extended Life: Rechargeable Lith

Technical Specifications A - 3Wireless LAN Data and Voice CommunicationsWireless Local Area Network (WLAN) radioTri-mode IEEE® 802.11a/b/gData Rates S

A - 4 MC31XX Series Mobile Computer Integrator GuideEMI/RFI Batch VersionUSA: FCC Part 15Canada: ICES 003 Class BEU: EN55022 Class B EN55024 Japan: CI

Technical Specifications A - 52D Imager Engine (SE4500-HD) SpecificationsRange on 100% UPCA at 30 ft./candlesNear: 6.65 cm (2.62 in.) Far: 15.49 cm (6

A - 6 MC31XX Series Mobile Computer Integrator GuideMobile Computer Pin-OutsFigure A-1 MC3100 ConnectorWeight 0.60 lbs (0.27 kg) N/A Charge only:2.

Technical Specifications A - 712 U1_CTS_RS232 RS232 CTS (into mobile computer)13 U1_DTR_RS232 RS232 DTR (out of mobile computer)14 U1_DSR_RS232 RS232

A - 8 MC31XX Series Mobile Computer Integrator Guide

Appendix B Special Software ConfigurationsBattery Usage Threshold SettingBy default the Battery Usage Threshold value is set to a pre-defined value (

About This GuideIntroductionThis guide provides information about setting up and configuring MC31XX mobile computers and accessories.Documentation Set

B - 2 MC31XX Series Mobile Computer Integrator GuideFigure B-2 BatteryMgmt Tab with Threshold Change Checkbox2. In the Battery Usage Threshold text

Technical Specifications B - 3Sample Applications and StartUpCtl ConfigurationThe MC31XX with Windows CE 6.0 contains a set of sample applications tha

B - 4 MC31XX Series Mobile Computer Integrator Guide

Appendix C Windows Mobile 6.5IntroductionThis chapter describes the new features in the latest version of the operating system, OEM version, with Win

C - 2 MC31XX Series Mobile Computer Integrator GuideFigure C-1 Windows Mobile Home ScreenTouch and hold the screen with your finger and move the Ho

Windows Mobile 6.5 C - 3Figure C-4 Information Bar ExampleTo customize the Home screen, tap > Settings > Home. On the horizontal scroll, us

C - 4 MC31XX Series Mobile Computer Integrator GuideStatus BarThe Status Bar at the top of the screen displays the status icons listed in Table C-2.Fi

Windows Mobile 6.5 C - 5Tap the Status Bar to display an icon bar. Tap an icon to get additional notification or status information.Figure C-8 Icon

C - 6 MC31XX Series Mobile Computer Integrator GuideTile BarThe Tile Bar, located at the bottom of the screen, contains the Start tile to open the S

Windows Mobile 6.5 C - 7Table C-4 Programs on the Start ScreenIcon Name Description Icon Name DescriptionActiveSync Synchronize information between

xii MC31XX Series Mobile Computer Integrator GuideConfigurationsThis guide covers the following configurations:Software VersionsThis guide covers vari

C - 8 MC31XX Series Mobile Computer Integrator GuideInternet SharingConnect a notebook computer to the Internet using the MC3100's data connectio

Windows Mobile 6.5 C - 9Speaker IconYou can adjust the system volume using the Speaker icon.1. Tap the Status Bar and then tap the Speaker icon. The V

C - 10 MC31XX Series Mobile Computer Integrator GuideFigure C-11 Power WindowConnectivity IconThe Connectivity icon indicates the communication sta

Windows Mobile 6.5 C - 11Figure C-13 Lock ScreenDrag to either the right or left side of the screen.If a password is set up, enter the password a

C - 12 MC31XX Series Mobile Computer Integrator Guide4. From the Password type: drop-down list, select either Simple PIN or Strong alphanumeric.5. For

Windows Mobile 6.5 C - 13Using the RS507 Hands-free ImagerAn RS507 Hands-free Imager can be used with the MC3100 to capture bar code data.To set up th

C - 14 MC31XX Series Mobile Computer Integrator GuideFigure C-19 PowerKey Action Window2. Tap Suspend icon.3. The MC3100 goes into suspend mode.US

GlossaryNumeric802.11/802.11abg. A radio protocol that may be used by the Motorola radio card.AAccess Point. Access Point (AP) refers to Motorola’s Et

Glossary - 2 MC31XX Series Mobile Computer Integrator GuideAutodiscrimination. The ability of an interface controller to determine the code type of a

Glossary - 3Character. A pattern of bars and spaces which either directly represents data or indicates a control function, such as a number, letter, p

About This Guide xiiiThe second line lists the operating system version and the build number. The last part of the build number represents the AKU num

Glossary - 4 MC31XX Series Mobile Computer Integrator GuideDiscrete Code. A bar code or symbol in which the spaces between characters (intercharacter

Glossary - 5HHard Reset. See Cold Boot.Hz. Hertz; A unit of frequency equal to one cycle per second.Host Computer. A computer that serves other termin

Glossary - 6 MC31XX Series Mobile Computer Integrator Guideeither a permanent address or one that is dynamically assigned to them each session. IP add

Glossary - 7NVM. Non-Volatile Memory.PParameter. A variable that can have different values assigned to it.PDT. Portable Data Terminal.Percent Decode.

Glossary - 8 MC31XX Series Mobile Computer Integrator Guide1. Light source (laser or photoelectric cell) - illuminates a bar code.2. Photodetector - r

Glossary - 9TTolerance. Allowable deviation from the nominal bar or space width.UUPC. Universal Product Code. A relatively complex numeric symbology.

Glossary - 10 MC31XX Series Mobile Computer Integrator Guide

IndexAaccessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1four slot charge only cradle . . . . . . . . . . . . . . . . .

Index - 2 MC31XX Series Mobile Computer Integrator Guideclean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13cold . . . . . .

Index - 3charging indicators . . . . . . . . . . . . . . . . . . . . . . 2-13drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10, 2-

xiv MC31XX Series Mobile Computer Integrator GuideFusion SoftwareTo determine the Fusion software version on a Windows Mobile 6.X or Windows CE 6.0 de

Index - 4 MC31XX Series Mobile Computer Integrator Guidesplash screen . . . . . . . . . . . . . . . . . . . . . . . . 4-5parts . . . . . . . . . . .

Index - 5UUBC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1battery charging . . . . . . . . . . . . . . . . . . . . . .

Index - 6 MC31XX Series Mobile Computer Integrator Guide

72E-124292-02 Revision A - May 2010Motorola, Inc.One Motorola PlazaHoltsville, New York 11742, USA1-800-927-9626http://www.motorola.com/enterprisemobi

About This Guide xv•Chapter 8, Maintenance & Troubleshooting, includes instructions on cleaning and storing the mobile computer, and provides trou

xvi MC31XX Series Mobile Computer Integrator Guide•Enterprise Mobility Developer Kit for C (SMDK for C), available at: http://www.motorola.com/enterpr

Chapter 1 Getting StartedIntroductionThis chapter describes the mobile computer’s physical characteristics, how to install and charge the batteries, h

1 - 2 MC31XX Series Mobile Computer Integrator GuideFigure 1-1 MC31XXS and MC31XXR Mobile Computers (Front View)KeypadIndicator LED BarDisplayScan

Getting Started 1 - 3Figure 1-2 MC31XXS and MC31XXR Mobile Computers (Back View)Rotating Scan TurretThe MC31XXR mobile computer features a Rotating

1 - 4 MC31XX Series Mobile Computer Integrator GuideFigure 1-4 MC3190G Mobile Computer (Front View)KeypadIndicator LED BarDisplayPowerScan ButtonTr

Getting Started 1 - 5Figure 1-5 MC3190G Mobile Computer (Back View)SpeakersTriggerScan LEDIndicator(red/green)Headset JackStylus Silo

1 - 6 MC31XX Series Mobile Computer Integrator GuideMobile Computer StartupTo start using the mobile computer:•Install the SD card.•Install the main b

Getting Started 1 - 7Install Main BatteryIf the main battery is charged, the mobile computer can be used immediately. If the main battery is not charg

1 - 8 MC31XX Series Mobile Computer Integrator GuideFigure 1-9 Close LatchesBattery ChargingUse the mobile computer cradles, cables and spare batte

Getting Started 1 - 9•Cradles (and a power supply): • Single Slot Serial/USB Cradle• Four Slot Cradles.•Cables (and a power supply): • USB Client Char

1 - 10 MC31XX Series Mobile Computer Integrator Guide2. Insert the spare battery into the spare battery charging slot and gently press down on the bat

Getting Started 1 - 11 Figure 1-11 Calibration Screen3. Once all of the new calibration settings are input, tap the screen or press ENTER button to

MC31XX Series Mobile ComputerIntegrator Guide72E-124292-02Revision AMay 2010

1 - 12 MC31XX Series Mobile Computer Integrator GuidePerforming a Cold BootA cold boot restarts the mobile computer and erases all user stored records

Getting Started 1 - 13Performing a Cold BootTo perform a cold boot, simultaneously press and then release the 1, 9 and Power keys. Do not hold down an

1 - 14 MC31XX Series Mobile Computer Integrator GuideTo access the Wakeup settings:On Windows Mobile 6.1 devices, tap Start > Settings > Power i

Getting Started 1 - 15Main Battery RemovalTo remove the main battery from an MC31XXS/R:1. If the MC31XXS/R is in suspend mode, press the Power button

1 - 16 MC31XX Series Mobile Computer Integrator GuideFigure 1-19 Remove BatteryTo remove the main battery from an MC3190G:1. If the MC3190G is in s

Getting Started 1 - 17Figure 1-21 Lift Door6. With two finger, press the battery toward the bottom of the mobile computer and lift the battery out

1 - 18 MC31XX Series Mobile Computer Integrator GuideHandstrap Removal and Replacement (MC31XXS/R)To remove the handstrap:1. Use a #00 Phillips screwd

Getting Started 1 - 19Figure 1-24 Remove Button from Loop2. Remove loop section from handle.3. Separate the loop and hook tape and pull the handstr

1 - 20 MC31XX Series Mobile Computer Integrator GuideFigure 1-27 Slip Button Through Loop4. Thread the end of the handstrap into the slot in the ba

Chapter 2 AccessoriesIntroductionThe MC31XX accessories provide a variety of product support capabilities. Accessories include cradles, cables and spa

ii MC31XX Series Mobile Computer Integrator Guide© 2009 by Motorola, Inc. All rights reserved.No part of this publication may be reproduced or used in

2 - 2 MC31XX Series Mobile Computer Integrator GuidePower Supply for Single Slot Serial/USB CradleKT-14000-148R Provides power to the Single Slot Seri

Accessories 2 - 3Headset Adapter Cable: MC3100 2.5 mm jack with unique locking screw to bare wires25-124389-01R Connects a headset with unique Quick D

2 - 4 MC31XX Series Mobile Computer Integrator GuideSingle Slot Serial/USB CradleThis section describes how to set up and use the Single Slot Serial/U

Accessories 2 - 5•Provides serial connection through the serial pass-through port for communication with a serial device, such as a host computer. For

2 - 6 MC31XX Series Mobile Computer Integrator GuideFigure 2-2 Single Slot Serial/USB Cradle3. When charging is complete, remove the mobile compute

Accessories 2 - 7Communication SetupTo connect the Single Slot Serial/USB cradle to a serial or USB device:1. Connect Single Slot Serial/USB cradle ca

2 - 8 MC31XX Series Mobile Computer Integrator GuideFour Slot Charge Only CradleThe Four Slot Charge Only cradle:•Provides 5.4VDC power for operating

Accessories 2 - 9Figure 2-4 Four Slot Charge Only Cradle3. The mobile computer amber Charge LED Indicator indicates the mobile computer battery cha

2 - 10 MC31XX Series Mobile Computer Integrator GuideFour Slot Ethernet CradleThis section describes how to set up and use a Four Slot Ethernet cradle

Accessories 2 - 11Figure 2-6 LANNDS1 WindowEthernet Cradle Drivers (Windows Mobile 6.1)The MC31XX includes Ethernet cradle drivers that initiate au

iiiRevision HistoryChanges to the original manual are listed below:Change Date Description-02 Rev A April. 2010 Add Windows Mobile 6.5.3 support with

2 - 12 MC31XX Series Mobile Computer Integrator Guide•Use specific IP address. Enter the IP address, Subnet mask, and Default gateway, as needed.4. Ta

Accessories 2 - 13LED Charge IndicationsThe charge LED shows the status of the battery charging in the mobile computer. The Standard Battery usually c

2 - 14 MC31XX Series Mobile Computer Integrator GuideWall Mount BracketUse the optional Wall Mount Bracket to mount a four slot cradle directly to a w

Accessories 2 - 15Figure 2-13 Cradle Mounting Screws2. Align the Wall Mount Bracket mounting tabs with the mounting slots in the back of the four s

2 - 16 MC31XX Series Mobile Computer Integrator GuideFigure 2-15 Mounting Screws5. Connect the power (see Figure 2-3 on page 2-8). The power supply

Accessories 2 - 17Four Slot Spare Battery ChargerThe Four Slot Spare Battery Charger simultaneously charges up to four spare batteries.SetupConnect th

2 - 18 MC31XX Series Mobile Computer Integrator GuideFigure 2-17 Four Slot Spare Battery Charger3. Gently press down on the battery to ensure prope

Accessories 2 - 19CablesThis section describes how to setup and use the cables. The cables are available with a variety of connection capabilities.The

2 - 20 MC31XX Series Mobile Computer Integrator GuideSetupThe MC31XX Communication/Charge cables can connect with a serial/USB device, such as a print

Accessories 2 - 212. Connect the MC31XX connector end to the MC31XX Communication/Charge cable to the mobile computer. For more information on communi

iv MC31XX Series Mobile Computer Integrator Guide

2 - 22 MC31XX Series Mobile Computer Integrator GuideFigure 2-21 UBC Adapter Battery Insertion3. Gently press down on the battery to ensure proper

Accessories 2 - 23STANDBY or Flashing-Yellow The battery was deeply discharged and is being trickle charged to bring the voltage up to the operating l

2 - 24 MC31XX Series Mobile Computer Integrator GuideSerial/USB CommunicationThis section provides information on installing the appropriate serial/US

Chapter 3 ActiveSyncIntroductionTo communicate with various host devices, install Microsoft ActiveSync (version 4.5 or higher) on the host computer. U

3 - 2 MC31XX Series Mobile Computer Integrator GuideMobile Computer SetupThe mobile computer can be set up to communicate with a USB connection. Chapt

ActiveSync 3 - 34. Tap OK to exit the Connections window and tap OK to exit the ActiveSync window.5. Proceed with installing ActiveSync on the host c

3 - 4 MC31XX Series Mobile Computer Integrator GuideSetting up a Partnership with a Windows CE 6.0 DeviceTo set up a partnership with a Windows CE 6.0

ActiveSync 3 - 5Figure 3-7 Setup Complete Window5. Click Finish.Figure 3-8 ActiveSync Connected WindowDuring the first synchronization, informat

3 - 6 MC31XX Series Mobile Computer Integrator GuideSynchronization with a Windows Mobile 6.1 DeviceTo synchronize with a Windows Mobile 6.1 device:1.

ActiveSync 3 - 7Figure 3-11 Synchronization Option Window5. Select the appropriate settings and click Next.Figure 3-12 Wizard Complete Window6.

Table of ContentsRevision History...

3 - 8 MC31XX Series Mobile Computer Integrator GuideFigure 3-13 ActiveSync Connected WindowDuring the first synchronization, information stored on

Chapter 4 Application Deployment for Windows CEIntroductionThis chapter describes new features in Windows CE 6.0 including how to package applications

4 - 2 MC31XX Series Mobile Computer Integrator GuideThe software requirements to use the EMDK for C are:•Microsoft Windows XP 32-bit Edition or Micros

Application Deployment for Windows CE 4 - 33. Once installed, access the components of the EMDK for C from the Enterprise Mobility Developer Kit for C

4 - 4 MC31XX Series Mobile Computer Integrator GuideWindows CE Flash StorageIn addition to the RAM-based storage standard on Windows CE mobile compute

Application Deployment for Windows CE 4 - 5Regmerge continues to look for .reg files in these folders until all folders are checked. This allows folde

4 - 6 MC31XX Series Mobile Computer Integrator GuideDownloading Partitions to the Mobile ComputerUSBDownload is used to specify a hex destination file

Application Deployment for Windows CE 4 - 7Copying Files from a Host ComputerTo copy files from a host computer to the MC31XX:1. Ensure that ActiveSyn

4 - 8 MC31XX Series Mobile Computer Integrator GuideFigure 4-3 Application Folder Contents6. Use Explorer to locate the host computer directory tha

Application Deployment for Windows CE 4 - 92. Read any installation instructions, Read Me files, or documentation that comes with the program. Many pr

vi MC31XX Series Mobile Computer Integrator GuideChapter 2: AccessoriesIntroduction ...

4 - 10 MC31XX Series Mobile Computer Integrator Guide3. Copy the update package to the root directory of an SD card (using a host computer).4. Remove

Application Deployment for Windows CE 4 - 11Figure 4-4 Bootloader Menu 1. Use the up and down scroll buttons to select Download from SD card, then

4 - 12 MC31XX Series Mobile Computer Integrator GuideFigure 4-6 Download Complete Screen3. On completion, press ENT to return to the Bootloader men

Application Deployment for Windows CE 4 - 13Figure 4-8 Bootloader Menu 1. Use the up and down scroll buttons to select Download from USB, then pres

4 - 14 MC31XX Series Mobile Computer Integrator GuideFigure 4-10 Select Source File Window2. Select the hex files and the click Open.Figure 4-11

Application Deployment for Windows CE 4 - 15Bootloader Error DetectionWhile receiving data, Bootloader performs many checks on the data to ensure that

4 - 16 MC31XX Series Mobile Computer Integrator GuideMobility Services PlatformThe MSP 3 Client Software is a set of software components that come pre

Application Deployment for Windows CE 4 - 17The MSP 3 Agent provides MSP 3 Provisioning functionality and Control functionality when used with MSP 3.2

4 - 18 MC31XX Series Mobile Computer Integrator Guide

Chapter 5 Application Deployment for Windows MobileIntroductionThis chapter describes new features in Windows Mobile 6.1 including new security featur

Table of Contents viiApplication Design Considerations ...

5 - 2 MC31XX Series Mobile Computer Integrator Guidecertificate, they are assured that the package is authentic and that it was created by Motorola. B

Application Deployment for Windows Mobile 5 - 3Installing CertificatesUse XML provisioning to query and delete certificates from certificate stores. T

5 - 4 MC31XX Series Mobile Computer Integrator Guidemay not work properly. Refer to the Windows Mobile Version 6 Help file for finding information on

Application Deployment for Windows Mobile 5 - 5RegMergeRegMerge.dll is a built-in driver that allows updating the registry during a clean boot. RegMer

5 - 6 MC31XX Series Mobile Computer Integrator GuideSampleCpy.xml<wap-provisioningdoc><characteristic type= “FileOperation”><characteri

Application Deployment for Windows Mobile 5 - 7EMDK for CTo download and install the EMDK for C:1. Download the EMDK from the Support Central web site

5 - 8 MC31XX Series Mobile Computer Integrator GuideVolatile File Storage (Cache Disk)Windows Mobile 6.1 memory architecture uses persistent storage f

Application Deployment for Windows Mobile 5 - 9Copying Files from a Host ComputerTo copy files from a host computer to the MC31XX:1. Ensure that Activ

5 - 10 MC31XX Series Mobile Computer Integrator GuideFigure 5-3 Application Folder Contents6. Use Explorer to locate the host computer directory th

Application Deployment for Windows Mobile 5 - 112. Read any installation instructions, Read Me files, or documentation that comes with the program. Ma