1 Welcome Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola C331 wireless phone.Ante
10 About This Guide About This Guide This user guide introduces you to the many features in your Motorola wireless phone. Navigating to a Menu Featur
100Ring StylesSet Ringer or Keypad VolumeNote: Style represents the current ring style.Creating Alert TonesYou can create and store up to 32 custom al
101Ring StylesEnter NotesTo create a new tone, use the keypad keys to enter notes. For each note, you must specify the octave (optional), pitch, lengt
102Ring StylesLengths and Modifiers2 a note Ab note Bc note C3 d note De note Ef note F4 g note G7 r restKey Display Description0 0 whole note1 1 half
103Ring StylesVolume Control CharactersRepeat CharactersNote Entry SequenceKey Display Description8 V, +, and -Set volume level from V1 to V15. Enter
104Ring StylesYou can perform the following tasks when creating a tone:3 Select the note (required)Press a keypad key.4 Set length (required)Set the l
105Ring StylesExamplePress the following keys to create this sequence of notes and rests in octave three: C (quarter note), E flat (quarter note), half
106Ring StylesEdit a ToneYou cannot edit the predefined alert tones included with your phone. To edit a custom alert tone:Press To1S scroll to the tone
107Ring StylesDelete a ToneYou cannot delete the predefined alert tones included with your phone. To delete a custom alert tone:Download a ToneYou can
108Ring StylesNote: Style represents the current ring style.Press To1S scroll to Beep or Vibrate to set the reminder alert type, or Off to turn off al
109ShortcutsShortcutsYour phone includes several standard shortcuts. You can create additional shortcuts to frequently used menu items.Standard Shortc
11 Safety and General Information Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE
110ShortcutsUsing ShortcutsUse a Keypad ShortcutSelect a Shortcut From the List2 Press Sscroll to the menu item3 Press and hold Mopen the shortcut edi
111BrowserBrowserThe browser lets you access Web pages and Web-based applications on your phone. Contact your service provider to set up access, if ne
112BrowserInteracting With Web PagesPress ToS scroll through text, or highlight a selectable itemSELECT (+) select the highlighted itemCALL (+) call t
113CalculatorCalculatorYou can use your phone as a calculator and currency converter.Calculating NumbersPress To1 number keys enter a number2Shighligh
114CalculatorThe calculator can perform the following functions:Function Description. Insert a decimal pointC Clear the calculationCE Clear entry (
115CalculatorConverting CurrencyThe currency converter works just like the calculator, but uses the $ (currency) function:Find the FeatureM> Calcul
116GamesA7AGamesYou can play games on your phone between phone calls. An incoming call, message, alarm, or alert automatically ends the game.Playing a
117GamesA7ABlackjackIn this classic card game, you play against the dealer to see who can get closer to 21 points without going over.Rules of the Game
118GamesA7A• If you get five cards without going bust, you win.• If you and the dealer have the same score, the dealer wins.• You can ask for a “hit” o
119GamesA7AHow to PlayWhen the game begins, numbers start falling from the upper portion of the display. Press the corresponding number key to elimina
12 Safety and General Information range from ____ watts to ____ watts in analog mode and ____ watts to ____ watts in digital mode. Exposure To Radio
120GamesA7AHow to PlayPlace your initial bet or change your bet (from 1-10 credits) and then:Press M to select the following options:Press ToDEAL (-)
121Adjusting Your SettingsAdjusting Your SettingsReordering Menu ItemsYou can reorder the items in your phone’s main menu.Customizing a Soft Key Funct
122Adjusting Your SettingsTTY OperationYou can use an optional TTY device with your phone to send and receive calls. You must plug the TTY device into
123Adjusting Your SettingsThe TTY Setup menu includes the following options:When your phone is in a TTY mode, the international TTY symbol and the mod
124Adjusting Your SettingsReturn to Voice ModeTo return to normal voice mode, select Voice from the TTY Setup menu as described on page 122.Hands-Free
125Adjusting Your SettingsAutomatic Hands-FreeYou can set your phone to automatically route calls to a car kit when it detects a connection.Power-Off
126Adjusting Your SettingsNote: This feature may not work with all car ignition switches.Caution: If you select Continuous, the phone does not power o
127Data CallsData CallsA Motorola Original™ data kit lets you transfer data between your phone and a computer or other external device. You can:• use
128Data CallsAttaching a Serial CableUse the interchangeable head on the Motorola Multi-Connect Serial Cable to connect a computer or other compatible
129Data CallsAttaching a USB CableInstall the SoftwareInstall the software from the CD-ROM that comes with your Motorola Original data kit. See the da
13Safety and General Informationthe guidelines set forth in the above standards, always adhere to the following procedures:Portable Phone Operation an
130Data CallsReceiving a Data CallSet Up Your PhoneNote: When the phone is in data mode, any call that comes in—voice or data—is transferred to the co
131Data Callsdevice. To return a voice call, reset your phone to voice mode as described on page 131.Transfer the DataYour phone notifies you when the
132SecuritySecurityAssigning a New Code or PasswordYour phone’s unlock code is originally set to 1234, and the security code is originally set to 0000
133SecurityIf You Forget a Code or PasswordIf you forget your security code, contact your service provider.If you forget your unlock code, try enterin
134SecurityLocking and Unlocking Your PhoneYou can lock your phone manually or set the phone to lock automatically whenever you turn it off.To use a l
135SecurityUnlock Your PhoneAt the Enter Unlock Code prompt:Locking and Unlocking Your KeypadYou can lock your phone keypad to prevent accidental keyp
136SecurityWhen you restrict incoming calls to numbers stored in the phonebook, a valid incoming call may be restricted if caller ID information for t
137TroubleshootingTroubleshootingCheck these questions first if you have problems with your phone. If you need additional help, contact the Motorola Cu
138TroubleshootingThe following refer to specific problems:Is the other party unable to hear you? Your phone may be muted. Press UNMUTE (+) if necessar
139TroubleshootingI pressed the power key, but nothing happened. Be sure to press and hold P (the power key) until the display appears and you hear an
14Safety and General InformationData OperationWhen using any data feature of the phone, with or without an accessory cable, position the phone and its
140TroubleshootingMy phone rings even though I selected the Silent (or Vibrate) ring style. The ringer may be set to play a tone even though your phon
141TroubleshootingMy phone has poor reception and drops calls. Make sure that your antenna is not bent or damaged.Also, make sure you have a phone sig
142TroubleshootingMy phone will not send voicemail commands, passwords, or other codes. Your phone sends commands and passwords as DTMF tones. You can
143TroubleshootingI am unable to record a voice note, voice name, or voice shortcut. Try moving to a quieter location to make your voice recording. Ho
144TroubleshootingMy phone beeped when I attached the data cable, but my data applications don’t work. You must be in an area with digital coverage. C
145TroubleshootingI launched the browser but the display says: Service Not Available. You may be in an area without service. If you have wireless serv
146Programming InstructionsProgramming InstructionsFollow this procedure if you need to program your phone’s phone number(s).Note: Programming is norm
147Programming Instructions7OK (+) store the new MIN8DONE (-) exit programming modePress To
148Specific Absorption Rate DataSpecific Absorption Rate DataThe selected product C331 meets the government’s requirements for exposure to radio waves.
149Specific Absorption Rate DataBefore a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the
15Safety and General Informationmaintained between a handheld wireless phone and a pacemaker. These recommendations are consistent with the independen
150Additional Health and SafetyInformationThe U.S. Food and Drug Administration's Center for Devices and Radiological HealthConsumer Update on Mo
151Additional Health and Safety InformationWhat kinds of phones are in question?Questions have been raised about hand-held mobile phones, the kind tha
152Additional Health and SafetyInformationof mobile phones. First, it is uncertain how to apply the results obtained in rats and mice to humans. Secon
153Additional Health and Safety Informationcancers by the National Cancer Institute is expected to bear on the accuracy and repeatability of these res
154Additional Health and SafetyInformationthey performed cognitive function tests. There were no changes in the subjects' ability to recall words
155Additional Health and Safety InformationU.S. population at a rate of about 6 new cases per 100,000 people each year. At that rate, assuming 80 mill
156Additional Health and SafetyInformationphone industry to take a number of steps to assure public safety. The agency has recommended that the indust
157Additional Health and Safety Informationare concerned about avoiding even potential risks, there are simple steps they can take to do so. For examp
158Additional Health and SafetyInformationFields from Cellular and PCS Radio Transmitters”):http://www.fcc.gov/oet/rfsafety World Health Organization
159WarrantyWarrantyLimited Warranty for Motorola Personal Communications Products and Accessories Purchased in the United States and CanadaI. What Thi
16Safety and General InformationWhen using your phone while driving, please:• give full attention to driving and to the road.• use hands-free operatio
160WarrantyII. What the Period of Coverage IsSubject to the following exceptions, one year from the date the Products are purchased by the first end-us
161WarrantyV. How to Get Warranty ServicePLEASE CALL US — DO NOT SHIP: Accessories and software—call the number designated for the product with which
162WarrantyVI. What This Warranty Does Not Cover• Products that are operated in combination with ancillary or peripheral equipment or software not fur
163Warranty• Defects or damage that result from: (a) use of the Products in a manner that is not normal or customary; (b) improper operation or misuse
164WarrantyVII. Some Other LimitationsThis is Motorola’s complete warranty for the Products, and states your exclusive remedies. This warranty is give
165WarrantyVIII. Patent and Software ProvisionsAt Motorola’s expense, we will defend you, and pay costs and damages that may be finally awarded against
166WarrantyThis warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.To obtain in
167Product RegistrationOnline Product Registration:http://www.motorola.com/warrantyProduct registration is an important step toward enjoying your new
168IndexIndexAaccessoriesoptional 10, 84, 122, 124, 127standard 18accessory connector port 1active line indicatordefined 28illustration 27Add Digi
169Indexalert, creating 100–107alert, selecting 99alert, turning off 34answer options 57answering 26call waiting 37calling card 71canceling 34
17Safety and General InformationBlasting Caps and AreasTo avoid possible interference with blasting operations, turn OFF your phone when you are near
170Indexoriginal 132computerconnecting to phone 127–129contrast, display 60currency converter 115cursor 42customizing the menu 121Ddata callconn
171Indexemergency number 33end keyfunctions 25menu functions 39ending a call 25Enter Unlock Code message 133, 135event alert 99exchange rate, ca
172Indexloud ring style 29, 98menu 27, 28message waiting 27, 28, 90missed call 33ring and vibrate ring style 29, 98ring style 27, 29, 98roam 27
173IndexCalculator Menu 113customizing 121Datebook Menu 79, 80Dialing Menu 36, 65entering text 41–42, 43–51features 52–62language, setting 59La
174Indexentering digits 65retrieving digits 65number, viewing your own 55numeric text mode 43Oone-touch dialdefined 35using 35voicemail number 3
175Indexphonebookattaching two numbers 64capacity, checking 76deleting an entry 75dialing a number 74editing an entry 75email address 68entry de
176Indexring and vibrate alertturning off 34ring and vibrate ring styleindicator 29, 98ring stylecustomizing 99–100defined 98indicators 29, 98sett
177Indexusing 35standby time, increasing 31storing a call 63–64symbol text mode 47–48symbols, entering 47–48TTalk Secure feature 32, 136tap meth
178IndexVvibrate alertselecting 99turning off 34vibrate ring styleindicator 29, 98setting 98video poker 119–120voice dialdialing a number 36, 74
✂179Wireless Phone Safety Tips“Safety is your most important call!”Your Motorola wireless telephone gives youthe powerful ability to communicate by vo
18Getting StartedGetting StartedWhat’s in the Box?Your phone is partially assembled when shipped.To assemble your phone, follow the instructions in “A
✂1802 When available, use a hands-free device. If possible, add an additional layer of convenience to your wireless phone with one of the many Motorol
✂1818 Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.
✂182Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of
19Getting StartedAssembling Your PhoneTo assemble your phone:Do This1 If necessary, fit the keypad into the front cover.Note: Skip this step if assembl
2 Personal Communications Sector600 North U.S. Highway 45Libertyville, Illinois 600481-800-331-6456 (United States)1-888-390-6456 (TTY/TDD United Sta
20Getting Started4 Insert the side grips into each side of the front cover. The colored sides of the grips should face out.If the side grips do not fit
21Getting StartedTaking Your Phone ApartTo disassemble your phone:Do This1 Remove the back cover from the phone.Press the tab at the top of the phone,
22Getting StartedCharging the BatteryNew batteries are shipped partially charged. Before you can use your phone, you need to charge the battery. Some
23Getting StartedNotes: • When you charge the battery, the battery level indicator in the upper right corner of the display shows how much of the char
24Getting StartedTurning Your Phone On3 Install the replacement battery.Fit the end with the gold contacts into the bottom end of the battery compartm
25Getting StartedMaking a CallEnding a Call2 If necessary, enter your four-digit unlock code and press OK (+)unlock your phoneThe unlock code is origi
26Getting StartedAnswering a CallWhen you receive a call, your phone rings and/or vibrates and displays an incoming call message.Tip: If your phone is
27About Your PhoneAbout Your PhoneSee page 1 for a basic phone diagram.Using the DisplayThe idle display is the standard display that you see when you
28About Your Phone➊ Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls when the j
29About Your Phone➓ Ring Style Indicator Shows the ring style setting.Zooming In and OutPress and release M, then press and hold M to zoom in and out
✂ 3 Menu Map Main Menu• Recent Calls• Received Calls• Dialed Calls• Notepad• Call Times• Phonebook• Voice Dial• Datebook• Radio• Messages• Create Msg
30About Your PhoneBattery UseBattery performance depends on many factors, including your wireless carrier’s network configuration; signal strength; the
31About Your Phone• Over extended periods of time, batteries gradually wear down and require longer charging times. This is normal. If you charge your
32Making and Answering CallsMaking and Answering CallsFor basic instructions on how to make a call, end a call, and answer a call, see pages 25–26.Red
33Making and Answering CallsIf a high-security connection is not available, your phone uses a standard connection and displays Line Not Secure. This m
34Making and Answering CallsTurning Off a Call AlertYou can turn off your phone’s incoming call alert before answering the call.Canceling an Incoming
35Making and Answering CallsCalling With Speed DialEach entry you store in your phonebook is assigned a unique speed dial number. To speed dial a phon
36Making and Answering CallsAdditional Calling FeaturesWhile dialing (with digits visible in the display), open the Dialing Menu to perform the follow
37Using Features While On a CallUsing Features While On a CallUsing Call WaitingWhen you are on a call, an alert tone sounds to indicate that you have
38Using Features While On a CallAdditional On-Call FeaturesPress ToMUTE (+) (if available) or M > Mutemute the callSPEAKER (+) (if available) or M
39Using the MenuUsing the MenuNavigating to a FeatureUse these keys to move through the menu system:Menu KeyEnter the menu system, or opena sub-menu,w
✂ 4 Settings Menu• Phone Status• My Tel. Number• Active Line• Battery Meter• Other Information• Connection• Incoming Call• In-Call Setup• In-Call Tim
40Using the MenuSelecting a Feature OptionSome features require you to select an item from a list:• Press S to scroll up or down to highlight the item
41Using the MenuEntering Feature InformationSome features require you to enter information:• Enter numbers or text with the keypad.• When an item has
42Using the MenuThe message center lets you compose and send text messages. A flashing cursor shows where text will appear:When you enter text, the flas
43Entering TextEntering TextMultiple text entry methods make it easy for you to enter names, numbers, and messages on your phone.Choosing a Text ModeP
44Entering TextUsing Tap MethodThis is the standard mode for entering text on your phone.Press M from any text entry screen and select the Tap Method
45Entering TextGeneral Text Entry RulesPress a number key repeatedly to cycle through its characters. See “Character Chart” on page 46.• If you do not
46Entering Text• Your phone may support multiple languages. The current language setting determines whether a new message begins on the left or right
47Entering TextUsing Symbol ModeYour phone provides an alternate way to enter symbol characters in a message. Press M from any text entry screen and s
48Entering TextUsing iTAP™ Software Predictive Text Entry MethodiTAP™ software provides a predictive text entry method that lets you enter a word usin
49Entering TextFor example, to spell the word “act,” press 2 2 8. The display shows:2 Press number keys (one per letter)enter the rest of the wordAlte
5 Contents Contents Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 About This Guide . . . . . . . . . . . . . .
50Entering TextEnter Novel WordsYou may enter a word that is not in the iTAP software dictionary. If the word you want is not displayed:PunctuationDo
51Entering TextCapitalizationThe first word of a sentence is automatically capitalized, with following words in lowercase.Enter NumbersDelete Letters a
52Menu Feature DescriptionsMenu Feature DescriptionsThis chapter describes all of your phone’s features in order of the menu map shown on pages 3–4.Ma
53Menu Feature DescriptionsVOICE DIAL M> Voice DialYou can record a voice name for a new or existing phonebook entry. A voice name lets you call t
54Menu Feature DescriptionsRING STYLES Style M> Ring Styles> StyleSelect the ring style your phone uses to notify you of incoming calls, messa
55Menu Feature DescriptionsWEB SESSIONS M> Web SessionsAccess Web pages and run Web-based applications. The browser delivers WAP (Wireless Applica
56Menu Feature DescriptionsOther Information M> Settings> Phone Status> Other InformationView your phone’s feature specifications(if availabl
57Menu Feature DescriptionsAnswer Options M> Settings> In-Call Setup> Answer OptionsTurn call answering options on or off:SECURITY Phone Lo
58Menu Feature DescriptionsNew Passwords M> Settings > Security> New PasswordsChange your unlock code (originally set to 1234) or your secur
59Menu Feature DescriptionsBacklight Set the amount of time that the display backlight remains on, or turn off the backlight to conserve battery powe
6 Contents Calling With One-Touch Dial . . . . . . . . . . . . . . . . . . . 35Calling a Number In a Text Message . . . . . . . . . . . . . 35Additi
60Menu Feature DescriptionsContrast Adjust the contrast setting for your display.DTMF Your phone can send a number to the network as dual tone multi
61Menu Feature DescriptionsNetwork M> Settings> Other Settings> NetworkView and adjust your phone’s network settings.Your service provider r
62Menu Feature DescriptionsCar Settings M> Settings> Other Settings> Car SettingsAdjust hands-free car kit settings.You can set your phone t
63Recent CallsRecent CallsViewing Received Calls or Dialed CallsYour phone keeps a list of the calls you recently received and dialed, even if the cal
64Recent CallsThe Last Calls Menu includes the following options:4N orVIEW (-) orM call the entry’s numberview entry detailsopen the Last Calls Menu t
65Recent CallsUsing the NotepadYour phone stores the most recent string of digits entered on the keypad in a temporary memory location called the note
66Recent CallsThe amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by yo
67Recent CallsTo view a call timer:To reset the call timer:Find the FeatureM> Recent Calls > Call TimesPress To1S scroll to the timer you want\
68PhonebookPhonebookYou can store names and phone numbers or email addresses in your phone’s electronic phonebook.To see the names in your phonebook,
69PhonebookStoring a Phonebook EntryA phone number or email address is required for a phonebook entry. All other information is optional.Shortcut: Ent
7 Contents Setting the Primary Number for a Phonebook Entry .76Checking Phonebook Capacity . . . . . . . . . . . . . . . . .76Sorting the Phoneboo
70Phonebook9CHANGE (+) select TypeNote: This option is not available for email entries.10S scroll to the number type11SELECT (+) select the number typ
71PhonebookComplete Phonebook EntryWhen you finish entering information for a phonebook entry:Storing a PIN Code with a Phone NumberYou can store a PIN
72PhonebookNote: You can store a maximum of 32 digits per number. Each character counts as one digit.Press ToM > Insert Pauseinsert a p (pause) cha
73PhonebookRecording a Voice Name For a Phonebook EntryYou can record a voice name for a new or existing phonebook entry. A voice name lets you call t
74PhonebookDialing a Phonebook EntryUse one of the following procedures to call a number (or send a text message to an email address) stored in your p
75PhonebookEditing a Phonebook EntryEdit the entry as described on pages 69-71.Deleting a Phonebook EntryFind the FeatureM> PhonebookPress To1S scr
76PhonebookSetting the Primary Number for a Phonebook EntryWhen you enter multiple phone numbers for the same name, you can set one as the primary num
77PhonebookSorting the Phonebook ListYou can sort your phonebook list by speed dial number (the standard), name, email address, or voice name.Tip: The
78PhonebookIf you select Name, you must specify whether you want to view all numbers or just the primary number for each name:To set an entry’s primar
79DatebookDatebookThe datebook is a calendar that lets you schedule and organize events such as appointments and meetings. You can set the datebook to
8 Contents Ring Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Selecting a Ring Style . . . . . . . . . . . . . . . .
80DatebookDay ViewSelect a day and press VIEW (+) to see the day’s events.Event ViewSelect an event and press VIEW (+) to see event details.{ THU 19-N
81DatebookAdding a Datebook EventA title is required for a datebook event. All other information is optional.Note: You must create an event to use the
82DatebookCopying an Event6S scroll to the information you want to change7CHANGE (+) edit the information8 keypad keys enter new information9DONE (+)
83DatebookDeleting an EventFind the FeatureM> DatebookPress To1Sscroll to the day2VIEW (+) display the day view3S scroll to the event4M open the D
84RadioRadioYou can use your phone to listen to FM radio stations when the optional Motorola Original™ FM Stereo Radio Headset accessory is plugged in
85RadioTuning a StationStoring a PresetSelecting a PresetSending and Receiving Calls with the Radio OnYour phone rings or vibrates as usual to notify
86RadioTo end the call and resume the FM broadcast:Turn the radio off before dialing outgoing calls from the phone keypad. You do not have to turn off
87Messages—VoicemailMessages—VoicemailYou can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are
88Messages—VoicemailReceiving a Voicemail MessageWhen you receive a voicemail message, your phone displays the & (voice message waiting) indicator
89Messages—TextMessages—TextText messages are brief messages that you can send and receive.Quick notes are pre-written text messages that you can cust
9 Contents Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132Assigning a New Code or Password . . . . . . . . . .
90Messages—TextReceiving a Text MessageNote: Your text message inbox must be set up before you can receive text messages. See page 89.When you receive
91Messages—TextIf reminders are turned on, your phone sends a reminder at regular intervals until you close the new message notification, read the mess
92Messages—TextThe Text Msg Menu includes the following options:3SAVE (+)orREPLY (+)orM close the messagecompose and send a replyopen the Text Msg Men
93Messages—TextStoring SoundsText messages that you receive can contain sounds. The first time you press READ (+) to read a message that contains a sou
94Messages—TextFor more information about using sound files, see pages 99 and 100.Sending a Text MessageYou can send a text message to one or more reci
95Messages—Text2 keypad keysorBROWSE (+)enter one or more phone numbers and/or email addressesTip: Press and hold 1 to insert a space between eachnumb
96Messages—TextSending a Quick Note Text MessageQuick notes are pre-written messages that you can edit and send quickly (for example, Meet me at ...).
97Messages—TextThe Quick Note Menu includes the following options:Viewing the Status of Sent Text MessagesMessages that you send are stored in the out
98Ring StylesRing StylesYour phone rings or vibrates to notify you of an incoming call or other event. This ring or vibration is called an alert. You
99Ring StylesCustomizing a Ring StyleChange Style SettingsYou can change the alerts that notify you of the following events: incoming calls, text mess
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