Motorola HS805 - Headset - Over-the-ear Manuel de service

870Field Service ManualBasic and Field Level Test Procedures iDEN Digital Multi-Service,Data-Capable Portable

68P80401P01-O ixSAFETY AND GENERAL INFORMATION . . . . . . . iiiMODEL INFORMATION . . . . . . . . . . . . . . . . . . . . . viiMODEL SPECIFICATIONS. .

MECHANICAL PARTS REWORK AND REPAIR: Mechanical Parts Rework Procedure68P80401P01-O 9-39.4.3 Components Identification9.5 Mechanical Parts Rework Proc

MECHANICAL PARTS REWORK AND REPAIR: Mechanical Parts Rework Procedure9-4 68P80401P01-O5. Get the new component ready by fluxing it as per specificat

MECHANICAL PARTS REWORK AND REPAIR: Mechanical Parts Rework Procedure68P80401P01-O 9-59.5.4 J600 RF ConnectorNOTE: Use Flux Pen Indium-Indalloy NC771

MECHANICAL PARTS REWORK AND REPAIR: Mechanical Parts Rework Procedure9-6 68P80401P01-O9.5.8 M002 (SIMM Connector)9.5.9 M105 (Battery Contact)9.5.10

MECHANICAL PARTS REWORK AND REPAIR: Mechanical Parts Rework Procedure68P80401P01-O 9-79.5.12 SW-all (Key/Switch)NOTE: Use Flux Pen Indium-Indalloy NC

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68P80401P01-O A-1APPENDIX AORDERING REPLACEMENT PARTS AND KITS Parts should be replaced with identical replacement parts. Replacement parts and kits f

ORDERING REPLACEMENT PARTS AND KITS: Replacement KitsA-2 68P80401P01-OA.4 Replacement KitsWhen ordering replacement kits, the complete kit number shou

ORDERING REPLACEMENT PARTS AND KITS: Replacement KitsA-3 68P80401P01-OCar Products:Easy Install Car Kit NNTN4744AHard Install Car Kit Base NNTN4846Ai8

ORDERING REPLACEMENT PARTS AND KITS: Recommended Test Equipment and ToolsA-4 68P80401P01-OA.5 Recommended Test Equipment and ToolsThe following table

CONTENTSx 68P80401P01-OSelf-Test Reset Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2Serv

ORDERING REPLACEMENT PARTS AND KITS: Recommended Programming Equipment68P80401P01-O A-5A.6 Recommended Programming EquipmentThe following tables list

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Motorola Confidential Proprietary© 2005 by Motorola, Inc.8000 W. Sunrise Blvd. Ft. Lauderdale, FL 33322Printed in U.S.A. 9/05.All Rights Reserved.@688

CONTENTS68P80401P01-O xiCodeplug Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9C

CONTENTSxii 68P80401P01-OCHAPTER 9 MECHANICAL PARTS REPAIR PROCEDURES. . 9-1Recommended Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . .

68P80401P01-O xiiiPREFACEThe iDEN i870 Digital Multi-Service, Data-Capable Portable Field Service Manual contains the information necessary to identif

PREFACE: Conventions Used in This Manualxiv 68P80401P01-O1.3 Conventions Used in This ManualThe following conventions are used throughout this manual:

68P80401P01-O 1-1CHAPTER 1 OVERVIEWTo achieve a high spectrum efficiency, the i870 digital multi-service, data-capable portable uses a unique modulati

OVERVIEW: iDEN Digital Modulation Technology1-2 68P80401P01-OFigure 1-1. Spectrum of iDEN Quad 16QAMQuadrature Phase Shift Keying (QPSK) is one of the

OVERVIEW: iDEN Voice Compression Technology68P80401P01-O 1-3algorithms and one digital-signal processor (DSP) to perform voice compression/decompressi

OVERVIEW: iDEN Voice Compression Technology1-4 68P80401P01-O(GPS) system. Each burst is numbered; the number is referred to as the slot number. All bu

68P80401P01-O ii870Digital Multi-Service,Data-Capable PortableField Service ManualBasic and Field LevelTest ProceduresSeptember 13, 2005

OVERVIEW: Global Positioning System (GPS) Section68P80401P01-O 1-51.3 Global Positioning System (GPS) SectionThe U.S. Department of Defense (DoD) has

OVERVIEW: SIM Cards1-6 68P80401P01-O1.6 SIM CardsThis unit is designed to work with a mini Subscriber Identity Module (SIM). The SIM card contains all

OVERVIEW: SIM Cards68P80401P01-O 1-7 Figure 1-3. Removing a SIM CardTo insert a SIM card (Figure 1-4):1. Open the SIM card holder.2. Caref

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68P80401P01-O 2-1CHAPTER 2FEATURES, ICONS, AND INDICATORSTo conduct basic troubleshooting and maintenance of the i870 unit, you must become familiar w

FEATURES, ICONS, AND INDICATORS: Display Icons2-2 68P80401P01-O2.2 Display IconsIcons for the i870 provide information that is useful for troubleshoot

FEATURES, ICONS, AND INDICATORS: Display Icons68P80401P01-O 2-32.2.2 Status IconsStatus icons appear in the two rows at the top of the display. Some a

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68P80401P01-O 3-1CHAPTER 3DISPLAYS, MESSAGES, AND ALERTS3.1 Power-Up SequenceExtend the antenna whip and press the Power key until the power-up sequen

DISPLAYS, MESSAGES, AND ALERTS: Power-Down Sequence3-2 68P80401P01-O3.2 Power-Down SequenceTo power down the unit, press and hold the Power key until

ii 68P80401P01-OManual RevisionsChanges that occur after this manual is printed are described in the Field Manual Revisions (FMRs). The FMRs provide t

DISPLAYS, MESSAGES, AND ALERTS: Messages68P80401P01-O 3-33.3.3 Service MessagesService messages indicate the probable cause of a problem. The followin

DISPLAYS, MESSAGES, AND ALERTS: Alert Tones3-4 68P80401P01-O3.4 Alert TonesThis unit can send alert tones to the earpiece, speaker, or external speake

DISPLAYS, MESSAGES, AND ALERTS: Alert Tones68P80401P01-O 3-5Data Ringer Ear Spkr 2091/2823Hz14x (80ms on 2091Hz + 100ms on 2823Hz + 2.5 seconds offUni

DISPLAYS, MESSAGES, AND ALERTS: Alert Tones3-6 68P80401P01-OPhone Ring (U.S.) Spkr Spkr2091/2556Hz2230/2040Hz2310/2820Hz3240/2140Hz3160/1980/2580Hz254

DISPLAYS, MESSAGES, AND ALERTS: Using the Optional Vibrate Function68P80401P01-O 3-73.5 Using the Optional Vibrate FunctionThe vibrate function (Vibra

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68P80401P01-O 4-1CHAPTER 4PREPARING FOR BASIC LEVEL TESTING4.1 Test EquipmentThe following equipment is useful when testing an i870 unit: a reference

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68P80401P01-O 5-1CHAPTER 5BASIC LEVEL CHECKS AND SELF TESTSBefore you perform basic troubleshooting and self tests on an i870 unit, determine if any s

BASIC LEVEL CHECKS AND SELF TESTS: Basic-Level Test Checklist5-2 68P80401P01-O5.3 Basic-Level Test ChecklistUse the following checklist to ensure that

68P80401P01-O iiiSAFETY AND GENERAL INFORMATIONRF Operational CharacteristicsYour radio product contains a radio frequency transmitter to convey the i

BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks68P80401P01-O 5-34. Wipe and dry the unit with a soft, absorbent, lint-free cloth.

BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks5-4 68P80401P01-O5.5.1 SIM Card Swap TestUse this test to determine if the SIM card

BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks68P80401P01-O 5-55.5.3 Lockup TestUse this test to determine if the unit locks up w

BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks5-6 68P80401P01-OTo test the GPS Receiver:1. Move the unit to an open sky area, pre

BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks68P80401P01-O 5-7If this test is successful, place the unit’s battery in the refere

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures5-8 68P80401P01-O3. If prompted whether you want to bond with the device, press the Option key

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures68P80401P01-O 5-9• Text Size — User can select displayed text size. Settings > Display/Info

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures5-10 68P80401P01-O• TTY — lets you use your phone with a TTY device. To use your phone to make

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures68P80401P01-O 5-114. Press the Ok button to Select.If your phone does not include a vibrate fea

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures5-12 68P80401P01-O• Data — sets the volume of sounds that notify you that you are receiving a c

SAFETY AND GENERAL INFORMATIONiv 68P80401P01-OElectro Magnetic Interference/CompatibilityNOTE: Nearly every electronic device is susceptible to electr

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures68P80401P01-O 5-13To change your GPS PIN:1. From the main menu, select Settings > Security &

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures5-14 68P80401P01-O5.6.3 Call Performance TestUse this test to verify the unit’s ability to comp

68P80401P01-O 6-1CHAPTER 6BASIC LEVEL TEST MODES AND PROCEDURESTo complete basic testing of an i870 unit, you must enter a test mode to retrieve data

BASIC LEVEL TEST MODES AND PROCEDURES: Test Modes6-2 68P80401P01-O6.1.2 Trace Mode Display ScreensDisplay screens on this unit provide information tha

BASIC LEVEL TEST MODES AND PROCEDURES: Test Modes68P80401P01-O 6-36.1.3 Entering Test ModeUse this procedure to access Test Mode.To enter Test Mode:1.

BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures6-4 68P80401P01-O4. Press Menu key three times.5. Press the left Scroll key.6. Press M

BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures68P80401P01-O 6-56.2.2 ESN and IMEI Matching TestUse this test to verify that the elec

BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures6-6 68P80401P01-Of. Press Back to return to the Unit Info display, and then scroll dow

BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures68P80401P01-O 6-714. Scroll down to highlight IMEI/SIM ID, and then press View to view

BASIC LEVEL TEST MODES AND PROCEDURES: Technician Test Procedures6-8 68P80401P01-O31. Press Back to return to the Trace Mode display.32. Scroll down t

SAFETY AND GENERAL INFORMATION68P80401P01-O vCleaning and Drying ConsiderationsUsing a leather carry case may help protect the surfaces and help preve

BASIC LEVEL TEST MODES AND PROCEDURES: Connecting the Unit to the RSS Workstation68P80401P01-O 6-9To connect the unit to a PC using the iDEN RS-232 (s

BASIC LEVEL TEST MODES AND PROCEDURES: Connecting the Unit to the RSS Workstation6-10 68P80401P01-OEquipment Required: Computer workstation with RSS i

68P80401P01-O 7-1CHAPTER 7PREPARING FOR FIELD LEVEL TESTINGField level testing requires external equipment and support. To conduct field level trouble

PREPARING FOR FIELD LEVEL TESTING: Using RSS7-2 68P80401P01-O• Wear a conductive wrist strap in series with a 100 kΩ resistor to ground.• Do not wea

PREPARING FOR FIELD LEVEL TESTING: Connecting an iDEN Unit to the R-266068P80401P01-O 7-3Figure 7-1. Typical R-2660 SetupTo connect the unit to the R

PREPARING FOR FIELD LEVEL TESTING: Operating the R-26607-4 68P80401P01-O10. Power up the subject unit.Refer to the R-2660 Digital Communications Sys

PREPARING FOR FIELD LEVEL TESTING: Disassembling and Reassembling the Unit68P80401P01-O 7-57.2 Disassembling and Reassembling the UnitMotorola recomm

PREPARING FOR FIELD LEVEL TESTING: Battery Cover7-6 68P80401P01-O7.5 Battery Cover7.5.1 Remove:1. Place thumb or fingernail against release latch (s

PREPARING FOR FIELD LEVEL TESTING: Antenna68P80401P01-O 7-77.7 AntennaRequired Tools: T-4 Torx bit.7.7.1 Remove:1. Remove battery cover. Locate T4 sc

PREPARING FOR FIELD LEVEL TESTING: Back Housing7-8 68P80401P01-O7.8 Back HousingRequired Tools: T-6 Torx bit, black stick.Preparation: Remove batter

SAFETY AND GENERAL INFORMATIONvi 68P80401P01-O• Use of a non-recommended attachment to a battery charger may result in a risk of fire, electric shock,

PREPARING FOR FIELD LEVEL TESTING: Back Housing68P80401P01-O 7-9Figure 7-5. Figure 7-6.

PREPARING FOR FIELD LEVEL TESTING: Main Board, Microphone Seal, and Keypad7-10 68P80401P01-O7.9 Main Board, Microphone Seal, and KeypadRequired Tool

PREPARING FOR FIELD LEVEL TESTING: Flip Assembly68P80401P01-O 7-117.10 Flip Assembly7.10.1 Remove Flip Assembly:Required Tools: Black stick, dental p

PREPARING FOR FIELD LEVEL TESTING: Flip Assembly7-12 68P80401P01-O7. Once the flip assembly is free, feed the flex ribbon and connector carefully th

PREPARING FOR FIELD LEVEL TESTING: Flip Assembly68P80401P01-O 7-137.10.2 Install:Required Tools: T4 Torx bit, hinge mechanism install tool.Preparatio

PREPARING FOR FIELD LEVEL TESTING: Flip Assembly7-14 68P80401P01-OFigure 7-16.

PREPARING FOR FIELD LEVEL TESTING: Exploded Views and Parts Lists68P80401P01-O 7-157.11 Exploded Views and Parts ListsThis section contains the compo

PREPARING FOR FIELD LEVEL TESTING: Exploded Views and Parts Lists7-16 68P80401P01-Oi870 Component Parts ListItem Description Part Number Reference1H

PREPARING FOR FIELD LEVEL TESTING: Exploded Views and Parts Lists68P80401P01-O 7-17i870 Exploded View

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MODEL INFORMATION68P80401P01-O viiMODEL INFORMATIONThis manual applies to the following iDEN i870 Digital Portable models:H85XAH6RR5AN 806-940 MHz, Mu

68P80401P01-O 8-1CHAPTER 8FIELD LEVEL TEST MODES AND PROCEDURESTo perform field level testing on the i870 unit, you must enter a test mode to retrieve

FIELD LEVEL TEST MODES AND PROCEDURES: Required Test Equipment8-2 68P80401P01-OThe following tests are performed in Test Mode:• TX Power Test• BER Te

FIELD LEVEL TEST MODES AND PROCEDURES: Field-Level Test Checklist68P80401P01-O 8-38.3 Field-Level Test ChecklistUse the following test checklist to e

FIELD LEVEL TEST MODES AND PROCEDURES: Registration/Call Test8-4 68P80401P01-O8.4 Registration/Call TestUse this test on a unit having any of the fol

FIELD LEVEL TEST MODES AND PROCEDURES: Signal Quality Error (SQE) Test68P80401P01-O 8-58.5 Signal Quality Error (SQE) TestUse this test on a unit hav

FIELD LEVEL TEST MODES AND PROCEDURES: TX Power Test8-6 68P80401P01-O8.6 TX Power TestUse this test on a unit on a unit having bad transmission (TX)

FIELD LEVEL TEST MODES AND PROCEDURES: Bit Error Rate (BER) Test68P80401P01-O 8-78.7 Bit Error Rate (BER) TestUse this test on a unit having any of t

FIELD LEVEL TEST MODES AND PROCEDURES: Power-Up Test8-8 68P80401P01-O8.8 Power-Up TestUse this test to check power-up. Symptoms: dead battery, short

FIELD LEVEL TEST MODES AND PROCEDURES: Keypad Test68P80401P01-O 8-98.9 Keypad Test Use this test to check the operation of the unit’s keypads and dis

FIELD LEVEL TEST MODES AND PROCEDURES: Audio Test8-10 68P80401P01-O8.10 Audio TestUse this test to check the audio portion of the unit.PassPassPassFa

MODEL SPECIFICATIONSviii 68P80401P01-OMODEL SPECIFICATIONSSpecifications subject to change without notice.GENERAL RECEIVER TRANSMITTERFCC Designation:

FIELD LEVEL TEST MODES AND PROCEDURES: Reset Test68P80401P01-O 8-118.11 Reset TestUse this test on a unit having any of the following symptoms: unit

FIELD LEVEL TEST MODES AND PROCEDURES: Reset Log Test8-12 68P80401P01-O8.12 Reset Log TestUse this test to check the reset log in the unit.To perform

FIELD LEVEL TEST MODES AND PROCEDURES: Model Assembly (MA) Test Mode Test68P80401P01-O 8-138.13 Model Assembly (MA) Test Mode Test (cont’d)LCD

FIELD LEVEL TEST MODES AND PROCEDURES: GPS (Global Positioning System) Receiver Test8-14 68P80401P01-O8.14 GPS (Global Positioning System) Receiver T

FIELD LEVEL TEST MODES AND PROCEDURES: Bluetooth Test68P80401P01-O 8-158.15 Bluetooth TestUse this test on a unit to check the functionality of the B

FIELD LEVEL TEST MODES AND PROCEDURES: i870 Camera Test8-16 68P80401P01-O8.16 i870 Camera TestUse this test to check camera module. Symptoms: Bad vie

FIELD LEVEL TEST MODES AND PROCEDURES: MOTOtalk Test68P80401P01-O 8-178.17 MOTOtalk Test Perform BER Test and TX Power Test prior to the

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68P80401P01-O 1CHAPTER 9MECHANICAL PARTS REWORK AND REPAIRThe following section details the equipment and procedures needed to correctly remove and re

MECHANICAL PARTS REWORK AND REPAIR: Recommended Supplies9-2 68P80401P01-O• N-P20• N-P32• N-P68• N-P84• N-Q14209.2.2 Heat Shields•A• F• J• I, and• L