User's GuideDIGITAL WIRELESS TELEPHONE
Contents8Shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Standard Shortcuts . . . . . . . . . . . . . . . . .
Messages—Text98The Text Msg Menu includes the following options:Press To1Sscroll to the message you want(d = unread and urgent,n = read, f = read and
99Messages—Text Sending a Text MessageYou can create and send a text message to one or more recipients. The text message feature lets you manually ent
Messages—Text100phone number/address. Press 1 one time, wait for the space to appear, then enter the next phone number or email address.Find the Featu
101Messages—Text Sending a Quick Note Text MessageQuick notes are short, pre-written text messages that you can select, edit, and send quickly (for ex
Messages—Text102To send a quick note message:The Quick Note Menu includes the following options:Find the FeatureM > Messages > Quick NotesPress
103Messages—Text Viewing the Status of Sent Text MessagesText messages that you send are stored in the outbox. To view the contents of your outbox:Mes
104ShortcutsYour phone includes several pre-programmed shortcuts. You can create additional shortcuts, if you like, to mark frequently used menu items
105Shortcuts Creating a ShortcutYou can assign a keypad shortcut, or both a keypad shortcut anda voice shortcut to a menu item.A voice shortcut lets y
Shortcuts1065Press CHANGE (+)orPress DONE (-)orPress Schange the keypad shortcut number, if necessaryselect the default keypad shortcut number and clo
107Shortcuts Using ShortcutsYou can use a shortcut from the idle display, while on a call, or while scrolling through a menu.Use a Keypad ShortcutIf y
9Contents Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140Troubleshooting . . . . . . . . . . . . . . . . . . . . .
108Voice NotesThe voice note feature lets you record personal messages or phone calls. You can play back a voice note at any time. There are no pre-re
109Voice Notes Viewing the Voice Notes ListThe voice notes list shows all your voice notes along with other important information and features.New Voi
Voice Notes110When an optional Motorola Original™ headset accessory or FM Stereo Radio Headset accessory is connected to your phone, voice note playba
111Voice Notes Voice Note ControlsWhile playing back a voice note, press these keys to do the following:Press up/downto stop playback and scroll tonex
Voice Notes112Locking and Unlocking a Voice NoteYou can prevent a voice note from being accidentally deleted by locking it. To delete a locked voice n
113Voice Notes Deleting a Voice NoteYou can delete a single unlocked voice note or all unlocked voice notes. To delete a locked voice note, you must fi
114Micro-BrowserThe micro-browser lets you access Web pages on your phone. Contact your service provider to set up access, if necessary.Starting a Mic
115Micro-Browser Interacting With Web PagesYou can perform the following operations on a Web page:Do This ToPress Sscroll through a text messagePress
116Adjusting Your SettingsYou can adjust a wide variety of phone settings to suit your needs.Ring StylesYour phone rings or vibrates to notify you of
117Adjusting Your Settings Customize an Alert StyleYou can customize an alert style by changing the alerts used for specific events (such as incoming c
10About This GuideUsing Your Phone’s FeaturesThis user guide introduces you to the many features in your Motorola wireless phone. A reference guide f
Adjusting Your Settings118Use the My Tones FeatureYou can create up to 32 custom alert tones for your phone. The tones you create appear in the list o
119Adjusting Your Settings Entering NotesTo create a new tone, use the keypad keys to enter each note. Press a key multiple times to cycle through its
Adjusting Your Settings120Enter a note as follows:Task ActionChange the octaveSet the new octave (1, 2, or 3)beforeselecting the note. The new octave
121Adjusting Your Settings ExamplePress the following keys to play this sequence of notes and rests in octave three: C (quarter note), E flat (quarter
Adjusting Your Settings122Editing a ToneYou cannot edit the standard alert tones included with your phone. To edit a custom tone that you created:Dele
123Adjusting Your Settings RemindersA reminder is an alert that rings or vibrates every five minutes to notify you about a voicemail or text message th
Adjusting Your Settings124Reordering Menu ItemsYou can customize the order of the items in your phone’s main menu, depending upon your usage.Customizi
125Adjusting Your Settings Hands-Free UseYour phone includes an integrated two-way speakerphone for all hands-free applications. You can also purchase
Adjusting Your Settings126Automatic AnswerWhen you activate automatic answer and connect your phone to a car kit or headset, your phone automatically
127Adjusting Your Settings Power-Off DelayWhen your phone is connected to a car kit, you can set it to stay on for a specified time period after you sw
11About This Guide Optional FeaturesFeatures marked with this label are optional network and/or subscription-dependent features. These features may no
Adjusting Your Settings128Charger TimeWhen your phone is connected to a car kit, you can set it to charge itself for a specified time period after you
129Data and Fax CallsA Motorola Original™ data kit or a Bluetooth™ wireless connection lets you transfer data between your phone and a computer or oth
Data and Fax Calls130Set Up a Cable ConnectionAttach a serial cable or Motorola Original USB cable to the phone and external device as follows. Your p
131Data and Fax Calls Attaching a USB CableInstall the SoftwareInstall the software from the CD-ROM that comes with your Motorola Original data kit. S
Data and Fax Calls132Sending a Data or Fax CallYou can connect your phone to a computer or hand-held device to send data or a fax from the connected d
133Data and Fax Calls Use this feature to transfer data to your computer from another device.Set Up Your PhoneBefore you receive a data or fax call, y
Data and Fax Calls134Transfer the Data or FaxYour phone notifies you when the data or fax call arrives, and transfers the call to the connected device.
135Data and Fax Calls Your phone also reverts to normal voice operations when you turn it off and then turn it back on.3PressSELECT (+)reset your phon
136SecurityAssigning a New Code or PasswordYour phone’s four-digit unlock code is originally set to 1234, and the six-digit security code is originall
137Security If You Forget a Code or PasswordIf you forget your security code (originally set to 000000), contact your service provider.If you forget y
12Safety and General InformationIMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE.RF Operational Ch
Security138Locking and Unlocking Your PhoneYou can lock your phone manually or set your phone to lock automatically whenever you turn it off.When you
139Security Unlock Your PhoneAt the Enter Unlock Code prompt:Locking and Unlocking Your KeypadYou can lock your phone keypad to prevent accidental us
Security140Restricting CallsYou can stop all incoming and/or outgoing calls, or you can restrict outgoing calls to the numbers stored in your phoneboo
141Security The phonebook application is not locked when you restrict outgoing calls to numbers stored in the phonebook. To prevent a user from adding
142TroubleshootingCheck these questions first if you have problems with your phone:Question AnswerIs your phone set up correctly?Press M#. If you do no
143Troubleshooting The following refer to specific problems:Has the phone been damaged, dropped, or gotten wet?Dropping your phone, getting it wet, or
Troubleshooting144The display says: Enter Unlock Code. How do I unlock my phone?Enter the factory-preset unlock code (1234), or the last four digits o
145Troubleshooting I tried to place a call and heard an alternating high/low tone. Your call did not reach the wireless system. You may have dialed th
Troubleshooting146I cannot hear others on my phone. While on a call, press the upper volume key on the left side of your phone. Your phone display sho
147Troubleshooting My phone will not send voicemailcommands, passwords, or other codes.Your phone sends commands and passwords as DTMF tones. You can
13Safety and General Information • Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition• National Council on Radiation Protectio
Troubleshooting148My battery didn’t last as long as I expected. What can I do to extend battery life?Your battery’s performance is affected by charge
149Troubleshooting My phone beeped when I attached the data cable, but my data and fax applicationsdon’t work. You must be in an area with digital cov
Troubleshooting150I launched the micro-browser but the display says: Service Not Available.You may be in an area without service. If you have wireless
151Programming InstructionsFollow this procedure if you need to program your phone’s phone number or system ID.Note: Programming is normally done by a
152Specific Absorption Rate DataThis model phone meets the government’s requirements for exposure to radio waves.Your wireless phone is a radio transmi
153In general, the closer you are to a wireless base station antenna, the lower the power output.Before a phone model is available for sale to the pub
154Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site
155The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile PhonesAdditional Health and Safet
156What kinds of phones are in question?Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positi
157First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor develo
Safety and General Information14Do NOT hold the antenna when the phone is in use.Holding the antenna affects call quality and may cause the phone to o
158National Cancer Institute is expected to bear on the accuracy and repeatability of these results.12Researchers conducted a large battery of laborat
159performed cognitive function tests. There were no changes in the subjects' ability to recall words, numbers, or pictures, or in their spatial
160each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases
161industry to take a number of steps to assure public safety. The agency has recommended that the industry:• support needed research into possible bi
162factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones could consider holding
163World Health Organization (WHO) International Commission on Non-Ionizing Radiation Protection (select Qs & As):http://www.who.int/emfUnited Kin
164WarrantyLimited Warranty for Motorola Personal Communications Products and Accessories Purchased in the United States and CanadaI. What This Warran
165Warranty II. What the Period of Coverage IsSubject to the following exceptions, one year from the date the Products are purchased by the first end-u
Warranty166reconditioned/refurbished/pre-owned or new Products or parts. No software updates are provided.V. How to Get Warranty ServicePLEASE CALL US
167Warranty information is needed, please contact us at the telephone number listed above.VI. What This Warranty Does Not Cover• Products that are ope
15Safety and General Information Electromagnetic Interference/CompatibilityNote: Nearly every electronic device is susceptible to electromagnetic inte
Warranty168(c) nonconforming or non-Motorola housings or parts. Any of these voids the warranty.• Defects or damage that result from: (a) use of the P
169Warranty given in lieu of all other express warranties. Implied warranties, including without limitation, the implied warranties of merchantability
Warranty170infringe a United States patent. Our obligation is conditioned on: (a) you notifying us promptly in writing when you receive notice of the
171Warranty To obtain information on Motorola Personal Communications Products, including warranty service, accessories and optional Extended Warranti
172Export Law AssurancesThis product is controlled under the export regulations of the United States of America and Canada. The Governments of the Uni
173IndexAaccessoriesoptional 11, 90, 110, 125, 129standard 19accessory connector port 1Add Digits feature 70alertcreating 118–123defined 116indic
Index174call (continued)alert type, selecting 117–118alert, creating 118–123answer options 63answering 23call waiting 39calling card 37canceling
175Indexclockdefined 26illustration 25codeschanging 136–137default 136if you forget a code/password 137computerconnecting to phone129–131synchroni
Index176drafts folder 59DTMF tones 41, 66, 69, 70, 147Eearpieceillustration 1volume, adjusting 28email address, storing in phonebook 75–77email,
177IndexIidle display, defined 24ignoring a call 34in use indicatordefined 26illustration 25inbox, text message 95–96in-call timer 62incoming call
Safety and General Information16Persons with pacemakers should:• ALWAYS keep the phone more than six inches (15 centimeters) from your pacemaker when
Index178keypadanswering calls 63locking and unlocking 63, 139volume, setting 117Llanguage, setting 66Last Calls Menuopening 69options 70left sof
179Indexmessage (continued)drafts folder 59inbox setup, text message 95–96locking, text 97–99outbox 59, 103quick note 101–103reading, text 97–99
Index180Ppasswords. See codespause character 37phoneaccessories, optional 11accessories, standard 19answer options 63codes 136–137connecting to e
181Indexphonebook (continued)sending an email 79–80sorting entries 82speed dial number 34, 74, 76–77speed dial, using 34–35storing an entry 75–77
Index182ringersetting 116–117volume, adjusting 28, 117roam indicatordefined 26illustration 25Sscroll feature 65scroll key 42security codechanging
183Indextext (continued)entering from keypad 47–56entry mode, changing 47flashing cursor 45iTAP software predictive text entry 52–56numeric mode 4
Index184voice message waiting indicator 25, 26, 93, 94voice namedefined 77phonebook indicator 74recording 77–78voice notedefined 108deleting 113lo
✂185Wireless Phone Safety Tips“Safety is your most important call!”Your Motorola wireless telephone gives youthe powerful ability to communicate by vo
✂1863Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road. If you receive an
✂1879Use your wireless phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are
17Safety and General Information • give full attention to driving and to the road.• use hands-free operation, if available.• pull off the road and par
✂188Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of
DIGITAL WIRELESS TELEPHONE8988485L01-O
Safety and General Information18Blasting Caps and AreasTo avoid possible interference with blasting operations, turn OFF your phone when you are near
19Getting StartedWhat’s in the Box?Your digital wireless phone typically comes equipped with a battery and a charger. Other accessory options can cust
Getting Started20Removing the Battery3Insert the battery, printed arrows first, into the battery compartment and push down.4Replace the battery door, t
21Getting Started Charging the BatteryBefore you can use your phone, you need to install and charge the battery.Note: When you charge the battery, the
Getting Started22Turning Your Phone OnSending a CallTo call a number, your phone must be turned on, be unlocked, and have a network connection with ad
23Getting Started Note: You can make an emergency call even when the phone is locked. See “Dialing an Emergency Number” on page 33.Ending a CallReceiv
24About Your PhoneSee page 1 for a diagram of your phone that describes basic phone components.DisplayThe top section of the display shows phone stat
25About Your Phone ➊ Signal Strength Indicator Shows the strength of your phone’s connection with the network.You cannot send or receive calls when t
About Your Phone26➌ In Use Indicator Appears when a call is in progress.➍ Roam Indicator Appears when your phone uses another network system outside y
27About Your Phone ➓ Alert Setting Indicator Shows the current selected alert style. The default alert setting is a ringer.Changing the Zoom SettingY
1WelcomeWelcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola 270c wireless phone.Speaker
About Your Phone28You can also use the volume keys to scroll up or down through menus and lists.To change keypad volume, see “Customize an Alert Style
29About Your Phone SpeakerphoneYour phone includes an integrated speakerphone for hands-free phone operation. When the speakerphone is activated, you
About Your Phone30caused from using non-Motorola batteries and/or battery chargers.• New batteries or batteries that have been stored for long periods
31Sending and Receiving CallsFor basic instructions on how to send a call, end a call, and receive a call, see pages 22–23 of the “Getting Started” se
Sending and Receiving Calls32When automatic redial is turned off, you can manually activate the feature to redial a phone number. When you hear a busy
33Sending and Receiving Calls Dialing an Emergency NumberYour service provider programs one or more emergency phone numbers (such as 911) that you can
Sending and Receiving Calls34Entering Numbers in the NotepadYour phone stores the most recent string of digits entered on the keypad in a temporary me
35Sending and Receiving Calls identifies the location where the entry is stored in thephonebook memory. If you know the speed dial number for the phone
Sending and Receiving Calls36To store entries in locations 2 through 9 in the phonebook, see “Storing a Phonebook Entry” on page 75.Dialing a Number I
37Sending and Receiving Calls While dialing (with digits visible in the display):Do This ToPress M> Attach Numberattach a number from the phonebook
2Personal Communications Sector600 North U.S. Highway 45Libertyville, Illinois 600481-800-331-6456 (United States)1-888-390-6456 (TTY/TDD United State
Sending and Receiving Calls38You can also call numbers using these features:Do This To CallPress and release the voice key on the right side of your p
39Using Features While On a CallUsing Call WaitingIf you subscribe to call waiting, an alert tone sounds while you are on a call to indicate that you
Using Features While On a Call40Additional On-Call FeaturesWhile you are on a call, you can perform the following tasks:3Nconnect the two calls4Oend t
41Using Features While On a Call Press M > Send Tones send a number to the network as DTMF tones, for credit card calling or password entryNote: Th
42Using the MenuNavigating to a FeatureYou can access many of your phone’s features by using these keys to move through the menu system:Main MenuRecen
43Using the Menu This guide shows you how to navigate to a specific menu feature as follows:The > symbol means that you should scroll to and select
Using the Menu44Select an item by highlighting it. Use one of the following approaches:• Press S to scroll up or down to the item you want.• In a numb
45Using the Menu • Enter numbers or text with the keypad. (See “Entering Text” on page 47.)• When an item has a list of possible values, press S to th
Using the Menu46When you enter text, the flashing cursor changes to a blockcursor, and the soft key functions change:Msg:TDELETE OKPressOK (+)to accept
47Entering TextVarious text entry methods make it easy for you to enter names, numbers, email addresses, and text messages on your phone.You can enter
✂3Menu MapMain Menu• Recent Calls• Received Calls• Dialed Calls• Notepad• Call Times• Phonebook• Datebook• Quick Dial• Radio• Messages• Voicemail• Tex
Entering Text48Tap MethodTap method is the default standard mode for entering text on your phone.To activate tap method from any text entry screen, pr
49Entering Text General Text Entry RulesUse the keypad to enter letters, numbers, symbols, and other characters with the tap method. Press the same ke
Entering Text50• If you do not press a key for two seconds, the character in the block cursor is accepted, and the cursor moves to the next position.•
51Entering Text Symbol ModeYour phone provides an alternate way to find and enter symbol characters in a text message. You can view and select from a v
Entering Text52Symbol ChartUse this chart as a guide for entering symbols in symbol mode.Predictive Text Entry with iTAP™ SoftwareiTAP™ software provi
53Entering Text Enter WordsTo enter a word with iTAP software:Do This To1Press a number key one timeenter the first letter of the wordThe letters assoc
Entering Text54For example, to spell the word “act,” press 228. The display shows:Enter Novel WordsYou may enter a word that is not in the iTAP softwa
55Entering Text PunctuationThe iTAP software automatically adds a space after each word. When you enter punctuation, this space is removed. To enter p
Entering Text56Enter NumbersTo enter a number with iTAP software:Delete Letters and WordsPlace the cursor to the right of the text that you want to de
57Menu Feature DescriptionsThis chapter describes all of your phone’s features in order of the menu map shown on pages 3–4. Some descriptions also inc
✂4Settings Menu• Ring Styles• Style•Style Detail• My Tones• Phone Status• My Tel. Number• Battery Meter• Other Information• Connection• Incoming Call•
Menu Feature Descriptions58Notepad M > Recent Calls> NotepadCall or store the last number entered on the keypad. See “Entering Numbers in the N
59Menu Feature Descriptions RADIOM > RadioListen to FM radio stations with the optional Motorola Original™ FM Stereo Radio Headset accessory. This
Menu Feature Descriptions60SHORTCUTSM > ShortcutsCreate keypad or voice shortcuts to menu features. See “Shortcuts” on page 104.VOICE NOTESM > V
61Menu Feature Descriptions Style Detail M > Settings> Ring Styles>Style DetailChange details about the current alert style. Stylerepresents
Menu Feature Descriptions62CONNECTIONConnect your phone to a computer or hand-held device to send and receive data and fax calls on the connected devi
63Menu Feature Descriptions Answer Options M > Settings> In-Call Setup> Answer OptionsTurn call answering options on or off:SECURITYPhone Lo
Menu Feature Descriptions64New Passwords M > Settings > Security> New PasswordsChange your unlock code (originally set to 1234) or your secu
65Menu Feature Descriptions Initial SetupM > Settings> Other Settings> Initial SetupSet many basic phone options:Time and Date Set the phone
Menu Feature Descriptions66Animation Turn animation off (to conserve battery power) or on. Animation makes your phone’s menus move smoothly as you sc
67Menu Feature Descriptions Network M > Settings> Other Settings> NetworkView and adjust your phone’s network settings.Your service provider
5ContentsMenu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3About This Guide . . . . . . . . . . . . . . . . . . .
68Recent CallsYou can use the recent calls menu to view received calls or dialed calls, retrieve the last number stored in the notepad, and view or re
69Recent Calls 4Ncall the entry’s numberTip: Press and hold N for two seconds to send the entry number as DTMF tones. To activate DTMF tones, see the
Recent Calls70The Last Calls Menu includes the following options:Option DescriptionStore Create a phonebook entry with the selected number in the No.
71Recent Calls Using the NotepadYour phone uses a notepad to store the most recent string of digits entered—either for a phone number that you called
Recent Calls72Viewing and Resetting Call TimersYour phone tracks and records call times. Use the recent calls menu to view and reset a call timer.Netw
73Recent Calls To view a call timer:To reset the call timer:Find the FeatureM > Recent Calls> Call TimesPress To1Sscroll to the timer you want t
74PhonebookYou can store a list of names and phone numbers or email addresses in your phone’s electronic phonebook. You can view these entries and cal
75Phonebook Storing a Phonebook EntryA phone number or email address is required for a phonebook entry. All other information is optional.Shortcut: En
Phonebook769CHANGE (+) select TypeNote: This option is not available for email entries. Your phone automatically applies an [ (email) type indicator w
77Phonebook Complete Phonebook EntryWhen you are finished entering information for a phonebook entry:Recording a Voice Name For a Phonebook EntryYou ca
Contents6Dialing With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . 34Dialing With One-Touch Dial . . . . . . . . . . . . . . . .
Phonebook78speak directly into the phone’s microphone in a normal tone of voice.Find the FeatureM > PhonebookDo This To1Press Sscroll to the entry
79Phonebook Dialing a Phonebook EntryYou can use the phonebook list, voice dial, speed dial, or one-touch dial to call a number (or send a text messag
Phonebook80Voice DialTo call a number or send an email using voice dial:Editing a Phonebook EntryEdit a phonebook entry by following the procedures de
81Phonebook Deleting a Phonebook EntryTo delete a phonebook entry:Synchronizing with TrueSync SoftwareYou can synchronize phonebook entries between yo
Phonebook82Setting Up the PhonebookYou can set up your phone to sort your phonebook list by speed dial number (the standard), name, email address, or
83DatebookThe datebook is a calendar that lets you schedule and organize events such as appointments and meetings. You can review your schedule of eve
Datebook84Day ViewSelect a day in the week view and press VIEW (+) to see the day’s events. You can store, edit, view, copy, and delete any event from
85Datebook Event ViewSelect an event in the day view and press VIEW (+) to open the detailed event view. You can edit, copy, and delete events from th
Datebook86Storing a New EventA title is required for a datebook event. All other information is optional.See “Selecting a Feature Option” on page 43 f
87Datebook Changing Event InformationTo change information about an existing event:Find the FeatureM > DatebookPress To1S left or right scroll to t
7Contents Synchronizing with TrueSync Software . . . . . . . . . . . . . . . 81Setting Up the Phonebook . . . . . . . . . . . . . . . . . . . . . .
Datebook88Copying an EventTo copy information from a current event to a new event:Find the FeatureM > DatebookPress To1S left or right scroll to th
89Datebook Deleting an EventFind the FeatureM > DatebookPress To1S left or right scroll to the scheduled event day2VIEW (+) display the day view3Ss
90RadioYou can use your phone to tune, store presets, and listen to FM radio stations when the optional Motorola Original™ FM Stereo Radio Headset acc
91RadioStoring a PresetTo store a station to a preset that you can recall later:Selecting a PresetTo select a preset radio station:Sending and Receivi
Radio92To end the call and resume the FM broadcast:Turn the radio off before dialing outgoing calls from the phone keypad. You do not have to turn off
93Messages—VoicemailYou can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the net
Messages—Voicemail94From the new message notification:Listening to a Voicemail MessageTo listen to your voicemail messages at any time:Your phone calls
95Messages—TextText messages are brief messages that you can send and receive (such as Where are we meeting?). Received messages appear on your phone
Messages—Text96Receiving a Text MessageNote: Your text message inbox must be set up before you can receive text messages. See “Setting Up the Text Mes
97Messages—Text From the new message notification:As memory space for storing messages gets close to full, the X(message waiting) indicator flashes and
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