9520 MOBILE TELEPHONEUSER’S GUIDE
8 Safety Information Phone Operation Do not operate your mobile telephone when a person is within 4 inches (10 centimeters) of the antenna.A person o
98 Customizing Phone FeaturesEntering the Phone Setup MenuTo enter the Phone Setup menu:1. Press M to open the Options menu.2. Press M to scroll forwa
What’s on the Phone Setup Menu? 99What’s on the Phone Setup Menu?1 This feature is available only when the extended menu is activated.Status ReviewMas
100 Customizing Phone FeaturesAdjusting the Ringer VolumeUse this feature to adjust the volume of the ringer. The phone sounds the new volume level as
Setting the Ringer Tone 101Setting the Ringer ToneSelect your favorite tone from 10 different options.1. Follow the steps in “Getting to Phone Setup..
102 Customizing Phone FeaturesSetting the Keypad TonesChoose the sounds your phone makes when its keys are pressed.Note: This feature is available onl
Locking and Unlocking Your Phone 103Locking and Unlocking Your PhoneThese features can help you prevent unwanted use of your phone. Lock the Phone Aut
104 Customizing Phone FeaturesUnlock the PhoneTip: The factory default unlock code is 1234.1. Enter unlock code. Enter your four-digit phone unlock co
Protecting the SIM Card 105Protecting the SIM CardYou can use a Personal Identification Number (PIN) code to protect the information stored on your SIM
106 Customizing Phone FeaturesChange the SIM Card PIN CodeTo choose your own PIN code:1. Follow the steps in “Getting to Require SIM Card PIN...” to g
Managing Other Security Settings 107Managing Other Security SettingsYour phone includes other security features:• a SIM card PIN2 code for accessing F
Safety Information 9 Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it i
108 Customizing Phone FeaturesTip: The message Blocked indicates that an incorrect PIN code was entered. The message ! Blocked indicates that an inco
Activating Extended Menus 109Activating Extended MenusThis feature activates and deactivates the extended menus. See page 138 to learn how extended me
110 Customizing Phone FeaturesSelecting the Display LanguageUse this feature to select the language in which your phone displays messages.Note: This f
Review the Phone’s Settings 111Review the Phone’s SettingsView all your phone’s settings that have changed from their defaults, and reset them to thei
112 Customizing Phone FeaturesReset Options to Factory DefaultsUse the master reset option to reset all settings to their original default settings. T
Clear All Stored Information 113Clear All Stored InformationThe Master Clear option resets the same items as Master Reset, plus the following:• clear
114 Customizing Phone Features
115Accessing the NetworkThis section shows you how to register with the Iridium® satellite network.
116 Accessing the NetworkEntering the Network Selection MenuTo enter the Network Selection menu:1. Press M to open the Options menu.2. Press M to scro
What’s on the Network Selection Menu? 117What’s on the Network Selection Menu?Register NowNetwork Selection
10 Safety Information For Vehicles Equipped with an Air Bag An air bag inflates with great force. Do NOT place objects, including both installed or po
118 Accessing the NetworkRegistering With the Satellite NetworkYour phone searches for the Iridium satellite network.1. Follow the steps in “Getting t
119Timing Your CallsYour phone’s call meters give you a variety of options for tracking the time you spend on the phone. You can monitor the length o
120 Timing Your CallsEntering the Call Meters MenuTo enter the Call Meters menu:1. Press M to open the Options menu.2. Press M to scroll forward.orPre
What’s on the Call Meters Menu? 121What’s on the Call Meters Menu?1 This feature is available when the extended menu is active.No In-Call DisplayShow
122 Timing Your CallsShowing Call TimersThis submenu helps you track your airtime. Keep a running tab of your monthly usage or view the airtime of you
Showing Call Timers 123Reset All TimersReset your timers at the beginning of each billing cycle to keep track of your spending.1. Follow the steps in
124 Timing Your CallsSetting Audible Call TimersLet your phone watch the clock for you. The call timers signal at a set time or interval with beeps on
Setting Audible Call Timers 125Set the Repetitive TimerUse this feature to set your phone to alert you at specific intervals, for example every 45 seco
126 Timing Your CallsShowing the In-Call TimerUse this feature to display a running clock of the airtime elapsed while on a call.1. Follow the steps i
Showing the Lifetime Timer 127Showing the Lifetime TimerUse this feature to show the total time of all calls for the life of your phone.Note: This fea
11 Overview This chapter provides an overview of your new satellite phone. What You Will Learn • overview of the user guide • overview of the satell
128 Timing Your Calls
129Setting Up Your AccessoriesThis menu can make using your phone while driving a little easier. You can set your phone to answer automatically after
130 Setting Up Your AccessoriesEntering the Accessory Setup MenuTo enter the Accessory Setup menu:1. Press M to open the Options menu.2. Press M to sc
What’s on the Accessory Setup Menu? 131What’s on the Accessory Setup Menu?Safety TimerAutomatic AnswerAuxiliary AlertMute Car RadioOn OffOn OffOn OffA
132 Setting Up Your AccessoriesMute Car RadioThis feature automatically mutes your car radio when you make or receive a call. Note: This feature works
Automatic Answer 133Automatic AnswerYour phone rings twice when a call is incoming, then the call is live.1. Follow the steps in “Getting to Accessory
134 Setting Up Your AccessoriesSafety TimerTip: This feature can be useful if you make frequent driving stops—save battery power when you stop longer
Auxiliary Alert 135Auxiliary AlertIf you don’t want to miss calls when you step away from your car, activate this feature. You car’s horn beeps or lig
136 Setting Up Your Accessories
137Customizing the Menu SystemDo you think your 9520 Mobile Phone has too many features for everyday use? You can do something about it by hiding the
12 Overview Guide Overview As you explore your 9520 Mobile Phone, use this guide to see what key to press and what happens when you press it. Here is
138Customizing the Menu SystemPersonalizing the Options MenuYou can customize the Options menu by moving features in and out of the extended menu.Move
Personalizing the Options Menu139Activate/Deactivate Extended MenusUse the Options menu to activate and deactivate extended menus. Activate them when
140Customizing the Menu SystemPersonalizing the Quick Access MenuYou can replace the default Quick Access menu features described on page 47 with any
141Menu Quick ReferenceThis section provides a quick reference guide to menu structures and features.
142 Menu Quick ReferencePhone Book MenuMy Phone Number(s)Find Entry By NameFind Entry By LocationAdd EntryPersonal NumbersLast Ten CallsPhone BookAdd
Call Related Features Menu 143Call Related Features Menu1 This feature is network and subscription dependent.2 This feature is network and subscriptio
144 Menu Quick ReferenceMessages MenuVoicemail NumberMessage SettingsReceived MessagesCall VoicemailGo to Next MessageDelete MessageReturn CallMessage
Phone Setup Menu 145Phone Setup Menu1 This feature is available only when the extended menu is activated.Status ReviewMaster ResetMaster ClearAutomati
146 Menu Quick ReferenceNetwork Selection MenuRegister NowNetwork Selection
Call Meters Menu 147Call Meters Menu1 This feature is available only when the extended menu is activated.No In-Call DisplayShow Time Per CallSingle Al
Guide Overview 13 Understanding the Guide Key Presses Key presses are represented in this guide using symbols so that you may locate and use the requ
148 Menu Quick ReferenceAccessory Setup MenuSafety TimerAutomatic AnswerAuxiliary AlertMute Car RadioOn OffOn OffOn OffAccessory Setup
149TroubleshootingThis chapter tells you what to do if you experience one of the following problems: Problem SolutionYou can’t make calls. • Check tha
150Your PIN2 is blocked. Enter the PIN2 unblocking key (PUK2) or contact your service provider. See “Unblock the PIN2 Code” on page 108 for additional
151GlossaryAairtime The amount of time you spend using the satellite system. Especially, the time between successfully placing a call and terminating
152Oone-touch dialing To use this feature, press and hold a number on the keypad, 1 through 9 and your call is placed.Options menu The top level of
153IndexSymbols* character 25+ character 25, 26Ü character 25Aaccessing extended menu features 139accessing hidden features 139accessing the sate
154Ccallanswering 30ending 28placing 24–27receiving 30–31unable to make call 149unable to make international call 149unable to receive call 149
155call waiting (continued)rejecting waiting call 39using 39Call Waiting message 39Call? 24, 32callback number, in message 96calling a number in
156dialing0 25* character 25+ character 25Ü character 25number from the Phone Book 26number with pauses 26, 58phone number 24PINs 25special ch
157finding a Phone Book entry60–61by location 61by name 60fixed dial listdefined 65one-touch dialing 72viewing 69Fixed Dialingerasing an entry 67PI
14 OverviewPhone OverviewVolume KeysThe Volume keys are on the side of the phone. They adjust earpiece and ringer volume. See “Adjusting Earpiece Volu
158indicatorscheck mark 16display 14home system 16, 22, 118in use 16message 16no service 16, 22Quick Access menu 16scroll bar 16signal strengt
159making a call (continued)one-touch dialing 72redialing the last number 25managing the phone book 49–72master clear 113master reset 112memoryph
160muting (continued)phone 15, 33, 38Nnavigating the menu system 44networkaccessing 115–118registering 118network featurescall holding 40call wai
161pause dialing 58Ü (pause) character defined 152dialing Ü character 25pending call drop signalactivating 82deactivating 82defined 82Personal Ide
162Phone Book (continued)finding an entry by location 61dedicated keys 61Options menu 61finding an entry by name 60Fixed Dialingerasing an entry 67
163Phone Setup menu (continued)Set Ringer Tone feature 101Status Review feature 111phone unlock codechanging 104default 104entering 104PIN codeac
164Quick Access menu (continued)Read Messages feature 47Register Now feature 47replacement features 140replacement icons 140scrolling 46Switch Me
165setting keypad tones 102setting ringer tone 101setting up accessories 129–135short menusmoving menu features 138showing call timers 122–123all
166Ttalk-time, defined 152timersall calls 122elapsed airtime 126in-call timer 126lifetime timer 127most recent call 122repetitive 125resetting a
167volume (continued)resetting default 112ringer 35, 100volume keysdefined 14, 152using 34volume level display 34WWeak Signal message 24, 81, 118
Phone Overview 15Special KeysThe DisplayYour phone’s Liquid Crystal Display (LCD) displays as many as four rows of 16 characters.The LCD on your phone
169Patent InformationManufactured under one or more of the following U.S. patents:41212184138681419303642543824302845431207443273194329666436951643695
English: 811* or +8817-629-90051 or +1407-661-3204Spanish: 812* or +8817-629-90052 or +1407-661-3205Portuguese: 813* or +8817-631-90
In order to contact Motorola (Monday thru Friday 7AM to 7PM [CST]), dial one of the following numbers:US & Canada: 1-888-839-4647 Outside the US &
16 OverviewDisplay IndicatorsIndicator Descriptionrx Signal Strength Indicator indicates the strength of the signal from the network. The more segment
Original Satellite Series Accessories 17Original Satellite Series AccessoriesProduct appearance and specifications are subject to change without notice
Adjust earpiece volume:Press upper and lower volume keys on the side of the phone.Adjust ringer volume:Press E and then the upper and lower volume key
18 Overview
19Using Your PhoneRead this section to learn how to get up and running with your new satellite phone.What You Will Learn• what is a SIM card?• inser
20 Using Your PhoneWhat Is a SIM Card?Your SIM card (Subscriber Identity Module) contains your phone’s number, service details, and memory for storing
Installing the SIM Card 21Installing the SIM CardMake sure your phone is powered off before inserting or removing the SIM card. If you don’t, you may
22 Using Your PhonePowering Up the PhoneTurn the Power On and OffTo turn your phone’s power on: 1. Insert your SIM card. (See “Installing the SIM Card
Powering Up the Phone 23Enter PIN Enter the four- to eight-digit SIM card PIN code provided by your service provider and press O to proceed. See “Prot
24 Using Your PhonePlacing a CallTo place a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the sat
Placing a Call 25Make a Hands-free CallRefer to “Using Hands-free Features” on page 32.Automatic RedialIf the number or your network is busy, you will
26 Using Your PhoneInternational DialingTo make an international phone call:1. Press and hold 0.After a few seconds the international dialing prefix +
Placing a Call 27Make an Emergency CallYou can make an emergency call virtually anywhere in the world (without unlocking your phone) by dialing 112. P
Welcome The future of global telecommunications is here—a satellite telephone, providing you with communication all over the world.The company that b
28 Using Your PhoneEnding a CallTo end a call, perform one of the following tasks:• Press O.• Replace the handset in the hang-up cup.• Press C.
What’s My SIM Card Phone Number? 29What’s My SIM Card Phone Number?You can retrieve and display your phone’s number from your SIM card.Tip: Pressing Q
30 Using Your PhoneReceiving a CallReceive a Phone CallTo receive a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be
Receiving a Call 31Unanswered CallsIf you are away from your phone or choose not to answer a call, your phone displays the message Unanswered Call.Per
32 Using Your PhoneUsing Hands-free FeaturesPlace a Hands-free CallTo place a hands-free call:1. Leave the handset in the hang-up cup.2. Dial the numb
Using Hands-free Features 33Change from Handset Operation to Hands-free OperationIf you are in a conversation and the handset is off the hang-up cup a
34 Using Your PhoneAdjusting Earpiece VolumeTo adjust earpiece volume:Tip: The volume keys are located on the side of the phone.• Increase the volume
Adjusting Ringer Volume 35Adjusting Ringer VolumeUse this feature to adjust the volume of the ringer. The phone sounds the new volume level as you adj
36 Using Your Phone
37Using In-Call FeaturesRead this section to learn how to use In-Call menu features. The In-Call menu is displayed when you press M during a call. See
38 Using In-Call FeaturesMuting a CallFor privacy during a call, try muting the phone. You hear the party on the other end, but the other party does n
Using Call Waiting 39Using Call WaitingYou must subscribe to this network feature through your service provider(s).If you have subscribed to Call Wait
40 Using In-Call FeaturesPlacing a Call on HoldYou must subscribe to this network feature through your service provider(s).You can place a call on hol
Placing a Call on Hold 41You may see one of the following messages:end call that is on holdPress M until you see End Held Call, and then press O to se
42 Using In-Call Features
43Using the MenusMany of your phone’s features are organized into lists of options called menus. There are three menus: the Options menu, the Quick Ac
44 Using the MenusUsing the Options MenusThe Options menu gives you access to the features and options included with your phone. Navigate the Options
Using the Options Menus 45Display Messages and IconsCustomize the Options MenuTo personalize the Options menu—to hide and move features—see “Move Menu
46 Using the MenusUsing the Quick Access MenuThe Quick Access menu is a way to keep your favorite menu options readily accessible. Each digit key, 1 t
Using the Quick Access Menu 47Default Quick Access SettingsThe following features (and associated icons) are the default settings for the Quick Access
iii Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . .7 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48 Using the MenusUsing The In-Call MenuThis menu lets you access specific features while you are in a call. Because this menu is not available until y
49Managing the Phone BookYour satellite phone can store up to 100 names and numbers, and your SIM card expands memory capacity even more.Use the dedic
50 Managing the Phone BookEntering the Phone Book MenuTo enter the Phone Book menu:1. Press M to open the Options menu.2. Press M to scroll forward.or
What’s on the Phone Book Menu? 51What’s on the Phone Book Menu?My Phone Number(s)Find Entry By NameFind Entry By LocationAdd EntryPersonal NumbersLast
52 Managing the Phone BookOrganizing Your Phone BookEach name and phone number in your Phone Book is stored in a numbered memory location. The satelli
Organizing Your Phone Book 53When do I use these numbers?Group the numbers on the list according to when you use them. Most people call a different se
54 Managing the Phone BookStoring Names and NumbersAdd an EntryUse the Options Menu1. Follow the steps in “Getting to Personal Numbers...” to get to A
Storing Names and Numbers 55Use the Dedicated KeysTip: If you have more than one number for the same person, try attaching a descriptive tag to the na
56 Managing the Phone BookEntering NamesYou can use the keypad to produce any letter in the alphabet. For example, press 2 to enter the letters A, B,
Entering Names 57Available CharactersUse this chart as a guide for producing characters:The upper line for each key shows the uppercase characters. Th
iv Preventing Access to the Phone Book . . . . . . 64Restricting Phone Use . . . . . . . . . . . . . . . . . . . 65Viewing the Last Ten Numbers Dia
58 Managing the Phone BookUsing Pauses in NumbersWhen you call automated systems, a recorded message prompts you for numbers such as PIN numbers and a
Using Phone Number Prefixes 59Using Phone Number PrefixesYou can save time when you dial by storing the prefixes that you often use. This is sometimes c
60 Managing the Phone BookLocating EntriesFind an Entry by NameSearch your Phone Book by the first few letters of the entry.Note: If you have restricte
Locating Entries 61Find an Entry by LocationIf you know the location number of the entry, here is an easy way to recall it.Use the Options Menu1. Foll
62 Managing the Phone BookCalling, Modifying, or Erasing an EntryOnce you have selected a Phone Book entry, you can call, change, or erase that entry.
Checking Phone Book Capacity 63Checking Phone Book CapacityUse this feature to see how many available memory locations you have in either SIM card mem
64 Managing the Phone BookPreventing Access to the Phone BookYou may want to restrict memory access when loaning your phone to others. You can choose
Restricting Phone Use 65Restricting Phone UseWith the fixed dialing feature, you can restrict calling on your phone to a list of numbers that you creat
66 Managing the Phone BookAdd an EntryTo add an entry:1. Follow the steps in “Getting to Fixed Dialing...” to get to Setup Fixed Dialing, and then pre
Restricting Phone Use 67Erase an EntryTo erase an entry:1. Follow the steps in “Getting to Fixed Dialing...” to get to Setup Fixed Dialing, and then p
v Accessing the Network . . . . . . . . . . . . . . . . . . .115Entering the Network Selection Menu . . . . . .116What’s on the Network Selection M
68 Managing the Phone BookEdit an EntryTo edit an entry:1. Follow the steps in “Getting to Fixed Dialing...” to get to Setup Fixed Dialing, and then p
Restricting Phone Use 69View Your Fixed Dialing ListThis feature enables you to review, but not change, your fixed dial list.1. Follow the steps in “Ge
70 Managing the Phone BookViewing the Last Ten Numbers DialedDon’t worry about forgetting the number you dialed earlier. The last ten numbers you dial
Viewing and Modifying Your Phone Numbers 71Viewing and Modifying Your Phone NumbersView Your SIM Phone Number(s)You can program fax, data, and other t
72 Managing the Phone BookOne-Touch DialingOne-touch dialing enables you to place calls instantly. You can choose to dial the phone numbers in the firs
73Using Calling FeaturesThis chapter describes call-related features. Many of these features are network features that you must subscribe to in order
74 Using Calling FeaturesEntering the Call Related Features MenuTo enter the Call Related Features menu:1. Press M to open the Options menu.2. Press M
What’s on the Call Related Features Menu? 75What’s on the Call Related Features Menu?1 This feature is network and subscription dependent.2 This featu
76 Using Calling FeaturesForward Calls When UnavailableUse this feature when you can’t answer a call. You must subscribe to this network feature throu
Forward All Your Calls 77Forward All Your CallsWhen you select this option, all your calls are forwarded to the number you choose. Your phone does not
78 Using Calling FeaturesDetailed Call ForwardingDetailed Call Forwarding lets you select the specific situations when you want your calls forwarded. T
Detailed Call Forwarding 796. Enter the number you want calls forwarded to, then press O. Your phone takes a moment to request the setting from the ne
80 Using Calling FeaturesCancel All ForwardingUse this option to clear all Call Forwarding settings.To cancel Call Forwarding settings:1. Follow the s
Showing Signal Strength 81Showing Signal StrengthUse this feature to check the strength of the signal that your phone is receiving from the Iridium sa
82 Using Calling FeaturesDeactivating Pending Call Drop SignalUnder rare circumstances, due to system overcapacity or a satellite outage, a satellite
Activating Call Waiting 83Activating Call WaitingSubscribers to call waiting can use this feature to decide whether or not to take incoming calls whil
84 Using Calling FeaturesRestricting Calls with Call BarringYou can use call barring to restrict both incoming and outgoing calls. Call barring is use
Restricting Calls with Call Barring 85Bar Incoming CallsThis setting allows you to place calls, but refuses incoming calls. Callers hear a recording t
86 Using Calling FeaturesChange Bar PasswordWhen you subscribe to call barring, your service provider gives you a four-digit bar password. Use this fe
87Using Message ServicesDid you know that you can receive voicemail and fax notification messages and numeric and text messages through your Personal
7 Safety Information Important: Read this information before using your wireless mobile phone. Exposure to Radio Frequency Signals Your wireless mo
88 Using Message ServicesEntering the Messages MenuTo enter the Messages menu:1. Press ? to access the Messages submenu directly, and then go on to st
What’s on the Messages menu? 89What’s on the Messages menu?Voicemail NumberMessage SettingsReceived MessagesCall VoicemailGo to Next MessageDelete Mes
90 Using Message ServicesChecking Your VoicemailImportant: This feature makes checking your voicemail simple.1. Follow the steps in “Getting to Mess
Storing Your Voicemail Number 91Storing Your Voicemail NumberTo store a voicemail number:1. Follow the steps in “Getting to Message Features...” to g
92 Using Message ServicesManaging Your MessagesHow Your Phone Notifies You of MessagesIf your phone is powered on, it notifies you of received messages
Managing Your Messages 93What Messages ContainYou can receive short text or numeric messages in your Personal Mailbox. Text messages may contain up to
94 Using Message ServicesAccessing MessagesRead a New MessageNotification MessagesWhen you receive an incoming fax or voicemail notification message, it
Accessing Messages 95Read a Stored MessageTo read a stored message: 1. Follow the steps in “Accessing Your Messages...” to enter the message center. I
96 Using Message ServicesGo to the Next MessageTo go to the next message:1. Follow the steps in “Read a Stored Message” on page 95.2. Press M until yo
97Customizing Phone FeaturesOnce you are comfortable with the basic features of your new phone, use this chapter to set up your phone the way you like
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