i560 TELUS Handset User’s Guide
2Getting StartedTo start using your i560 handset:• Make sure your SIM card is in place.• Charge the battery.• Activate your service.p Power button.Nav
92DatebookDatebook stores up to 250 events. You can store events over a 13 month period — 12 months after and 1 month before the current date.A Dateb
93 Creating Events2 Select the event.To change the current view:1 While viewing Datebook, press m.2 Select the view you want.Navigating DatebookTo sc
94Datebook3 If you want to assign a location to the event:Select Location.Enter the location. See “Entering Text” on page 52. -or-Enter a phone number
95 Editing EventsAssigning More OptionsTo assign more options before storing an event:1 If you have created a reminder for the event and want to set
96DatebookReceiving RemindersIf you created a reminder for a Datebook event, when the reminder time occurs, your handset notifies you with text on the
97 Customizing Datebook SetupMaking Calls from DatebookTo make a phone call:1 Highlight or select the event containing the number you want to call.2
98Datebook• Reminders — If this option is set to Only When On, your handset to remind you of events only when it is on. If this option is set to Alway
99Java ApplicationsYour handset arrives with Java applications installed and ready to run. You can download and install more Java applications.Note:
100Java Applications2 Select the application you want to resume.Ending ApplicationsTo end an application:1 From the main menu, select Java Apps.2 Scro
101 Shortcuts on the Main MenuShortcuts on the Main MenuWhen you install an application, you can create a shortcut to the application on the main men
3 BatteryBatteryRemoving the Battery Door1 Make sure the handset is powered off. See “Powering On and Off” on page 6.2 Slide the release button back
102Java Applications• Restricted — No Java or similar software applications may access the location of your handset. However, location information may
103 Java Applications and GPS Enabled• For this session — If the application requests access to the location of your handset again before you power o
104GPS EnabledYour handset’s GPS Enabled feature uses information from Global Positioning System (GPS) satellites orbiting the Earth to determine the
105 Viewing Your Approximate LocationWalking or driving very slowly may also substantially reduce GPS performance.Even where location information can
106GPS EnabledTo calculate your location again:Press A under Rfrsh.It may take your handset several minutes to complete the process of determining you
107 Updating Satellite Almanac Data• Hold your handset to enhance reception. Signals from GPS satellites are transmitted to your GPS antenna, which i
108GPS EnabledThe almanac contains information about the location of satellites, their operational status, and other satellite information. Keeping th
109 Using GPS with Map Software2 Select On or Off. 3 Enter the current GPS PIN.Note: When you receive your handset, your GPS PIN is 0000.4 Press A un
110GPS EnabledGetting StartedTo connect your handset to your laptop or other device:1 Open the flap covering the handset’s accessory connector.2 With
111Voice RecordsA voice record is a recording you make with your handset and can play back. You can record notes to yourself when your handset is not
4Getting Started3 Replace the battey door and press it gently until you hear a click.Charging the BatteryYour handset comes with a battery charger.1 P
112Voice RecordsVoice Records IconsOne of these icons appears next to each voice record:Filtering by Voice Record TypeYou can set your handset to show
113 Managing Memory2 Scroll to any voice record.3 Press m.4 Select Delete All.5 Press O or A under Yes to confirm.Managing MemoryTo view the amount o
114MemoMemo lets you store a number, make a call to that number, and save it to Contacts.To create a memo:1 From the main menu, select Memo.2 Enter t
115ShortcutsShortcuts lets you access most menu options by pressing a number on your keypad or saying the voice name of the shortcut. You create the
116Shortcuts8 Repeat step 4 through step 7 for all the items you want to move.9 Press A under Done.To change the name or number assigned to a shortcut
117Customizing Your HandsetSetting the VolumeTo set the volume of the sound coming from the handset’s earpiece or speaker:1 From the main menu, selec
118Customizing Your HandsetChanging the Look of Your HandsetWallpaperA wallpaper is an image that appears on the idle screen.Note: Some themes may pre
119 Airplane Mode—Temporarily Turning Off CallsSetting the Menu ViewYou can set the items on your main menu and Java applications menu to appear as l
120Customizing Your HandsetTo restore your handset’s ability to do all these things:Set this option to Off.Using a HeadsetIf you use a headset or simi
121 Using Settings•Clock — controls whether the time and date appear on the idle screen; sets time and date format; sets year.• Menu View — controls
5 BatteryCharging TimesCheck your battery and charger type against the grid to determine the appropriate charging times.For best results, charge the
122Customizing Your Handset• One Touch PTT — control the action of the PTT button from the idle screen. See “Setting One Touch PTT” on page 20.•Alert
123 Using Settings• Java Speaker —sets the volume of sound associated with Java applications coming out of the speakers.•Data — sets the volume of so
124Customizing Your Handset•Return to Home — After Handset controls how long the recent calls list displays after handset calls; After Prvt controls h
125ProfilesA profile is a group of settings saved together so that you can apply them to your handset easily.A profile contains these settings:• Ring
126ProfilesWhen you do this, your handset updates the profile in effect to reflect these changes, without notifying you.Creating Profiles1 From the ma
127 Setting Call Filtering2 To set filtering options for phone calls, select Phone.•Off sets your handset to notify you of all phone calls.•All sets
128Understanding Status MessagesYou may receive status messages under certain conditions. Before contacting TELUS Mobility Client Care, note the mess
129PIN Blocked Call Your ProviderThe incorrect PIN was entered 3 consecutive times. You will be unable to place or receive calls on your handset. Co
130Safety and General InformationIMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR INTEGRATED MULTI-SERV
131 Portable Radio Product Operation and EME ExposureTo assure optimal radio product performance and make sure human exposure to radio frequency elec
6Getting Started• The battery capacity is degraded if the battery is stored for long periods while fully charged. If long term storage is required, st
132Safety and General InformationALL MODELS WITH FCC ID AZ489FT5844 MEET THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.Your wireless phone
133 Electro Magnetic Interference/CompatibilityElectro Magnetic Interference/CompatibilityNote: Nearly every electronic device is susceptible to elec
134Safety and General InformationOther Medical DevicesIf you use any other personal medical device, consult the manufacturer of your device to determi
135 Operational Cautionsother area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres
136Safety and General InformationClean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent an
137 Accessory Safety Information• The cord size is 18AWG for lengths up to 100 feet and 16AWG for lengths up to 150 feet.• Do not operate any battery
138Hearing Aid CompatibilityHearing Aid CompatibilityWhen some mobile handsets are used with certain hearing devices (including hearing aids andcochle
139available. Be sure to evaluate your personal needs by trying out this mobile handset with your specific hearing device, using both antenna position
140MOTOROLA LIMITED WARRANTY Note: FOR IDEN SUBSCRIBER PRODUCTS, ACCESSORIES AND SOFTWARE PURCHASED IN THE UNITED STATES OR CANADAWhat Does this Warr
141 MOTOROLA LIMITED WARRANTYWhat is not covered? (Exclusions)Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to norm
7 Finding Your Phone Number and Private IDAs your handset connects to the network, you will see a welcome message and a connecting message. When the
142Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is p
143 Patent and Trademark InformationBUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONN
144Software Copyright NoticeThe Motorola products described in this manual may include copyrighted Motorola and third party software stored in semicon
145IndexNumerics2-way radio 121see also Private calls, group calls, and call alerts3-way calling 49AAccessories 17safety 136Advanced Voice Mail with F
146IndexContact informationDirect Send 87receiving 36, 88sending 87Contacts 19, 32, 39addressing MMS messages 59capacity 44creating entries 40creating
147GPS, see GPS EnabledGroup calls 22, 121making 23off 23receiving 23HHandset, see phoneHeadset 120Hearing Aid Compatibility 138IIconscalls 31Contacts
148Indextalk range 25MMS messagesattachments 66, 70calls from 68creating 54deleting 65, 67, 71, 73drafts 64embedded objects 66forwarding 64, 67going t
149QQuick notes 60, 71see also MMS messages, quick notesRRadio frequency 130Recent calls 19, 31, 35, 37addressing MMS messages 60call alerts 35contact
150IndexText entry 52database 52mode 52Word mode 52Themes 118Trademark information 143Turbo Dial 33VVoice mail 75receiving 75sending calls to 30, 76Vo
8Getting StartedText AreaThis area displays menus, messages, names, phone numbers, and other information.Display OptionsTwo display options appear at
9 Handset BasicsbSettings Customize your handset. See page 117.mRing Tones Assign ring tones and turn ringer off. See page 89.[My Pictures Access s
10Getting StartedStatus IconsStatus icons appear at the top of the display. Some appear at all times. Others appear only when your handset is engaged
11 Locating Your SIM CardLocating Your SIM CardYour SIM (Subscriber Identity Module) card is a small piece of plastic located in the SIM card holder
12Getting StartedImportant: If you enter your PIN incorrectly 5 times, your SIM card is blocked. To unblock your SIM card, you must contact TELUS Mob
13 SIM Card SecurityImportant: If you unsuccessfully enter the PUK code 10 times, your SIM card is permanently blocked and must be replaced. If this
14Getting StartedInserting Your SIM Card1 With your handset powered off, remove the back cover and battery. 2 Slide the latch towards the right to ope
15 SIM Card Security5 Close the SIM card holder.6 Slide the latch towards the left to close the SIM card holder.Removing Your SIM CardImportant: To
16Getting Started4 Carefully slide your SIM card out of the SIM card holder. 5 Close the SIM card holder.6 Slide the latch towards the left to close t
17 AccessoriesAccessoriesYour handset comes with a battery and a charger.To order additional accessories, log on to our Web site at www.telusmobility
18Mike’s Direct Connect ServiceThere are two ways of communicating over Mike’s Direct Connect service:• one-to-one using a private call• one-to-many
19 One-to-One Private CallsFrom the Recent Calls ListThe recent calls list stores the last 20 calls you made or received.To select a Private ID from
20Mike’s Direct Connect Service3 Release the PTT button to listen.One Touch PTTOne Touch PTT sets your handset to call the most recent Private ID on t
21 Using the Call Alert Queue• Clear — dismiss and delete the call alertSending Call Alerts1 Enter the Private ID you want to send to, as you would w
iContentsGetting Started...1Battery ... 3Activating
22Mike’s Direct Connect ServiceNote: Answering a call alert from the recent call list does not remove it from the call alert queue.Deleting Call Alert
23 One-to-Many Group CallsMaking Group Calls1 Press #. Then enter the Talkgroup number using the keypad. -or-Choose the Talkgroup name from Contacts
24Mike’s Talk AroundTMNote: Mike’s Talk Around is a subscription feature. See your Mike dealer for more information.Mike’s Talk Around allows direct t
25 Channels and CodesExiting Mike’s Talk AroundTo set your handset to network mode when Mike’s Talk Around is active:1 From the Talk Around idle scree
26Mike’s Talk AroundTMMaking and Receiving Code Calls in Mike’s Talk AroundTo make a code call in Mike’s Talk Around:1 Press and hold the PTT button.
27 Private Mike’s Talk Around CallsPrivate Mike’s Talk Around CallsYou can have a private conversation with another person using Mike’s Talk Around. W
28Mike’s Talk AroundTM2 Press and hold the PTT button. Begin speaking after your handset emits the Mike’s Talk Around tone.3 Release the PTT button to
29 Setup Options• Launch directly into Mike’s Talk Around when you select Talk Around from the main menu. • Notify you periodically with a tone that
30Making Phone CallsMaking Phone CallsTo make a phone call:With the Flip Open1 Enter the number you want to call.2 To place the call:Press s. -or-If y
31 Call IconsPress e. -or-Close the flip. -or-Call IconsWhen you make a phone call, call icons appear in the text area of the handset’s display.When
iiCreating Entries ... 40Storing Numbers Quickly ... 41Editing Entries...
32Making Phone Calls2 To view the rest of the recent calls list, press the volume keys on the side of your handset.3 You can call the number displayed
33 Missed Phone CallsRedialing the Last NumberPress and hold s to place a call to the last phone number you called.Using a Voice NameIf you have crea
34Making Phone CallsWith the Flip OpenIf you want to dismiss the missed call message, press A under Back. -or-If you want to view the missed call on t
35 Calls and Call AlertsRecent CallsThe recent calls list stores information associated with calls you have made and received and call alerts you hav
36Recent CallsContact Information From Other HandsetsThe recent calls list stores contact information sent from other handsets. This information comes
37 Deleting Items2 Press A under Store. -or-If Store is not one of your options: Press m. Select Store or Update Contacts.Tip: If the item you want t
38Recent Calls• If you scroll to My Info from another handset, you can make a call to the Private ID of the handset that sent the information.• If you
39ContactsContacts stores up to 600 numbers or addresses. Each Contacts entry can store several numbers or addresses.Information stored in Contacts i
40ContactsNote: You can store numbers up to 64 digits long, but every 20 digits must be separated by a pause or wait. See “Creating Pauses and Waits”
41 Storing Numbers QuicklyEnter the number or address. For phone numbers, use the 10-digit format. For email addresses, see “Entering Text” on page 5
iiiAdvanced Voice Mail with Fax... 76Net Alerts ... 76SMS Messages...
42Contacts3 Select Store Number.4 To store the number as a new entry, select [New Contact]. -or-To store the number to an existing entry, select the e
43 Deleting EntriesTo select an entry:1 From the Contacts list, select the entry you want to view.2 Scroll to view the numbers and addresses stored i
44Contacts4 Press O or press A under Yes to confirm.Delete a Number or Address1 From the Contacts list, scroll to the entry that contains the number o
45 Creating Pauses and WaitsInternational NumbersWhen storing a number that you plan to use for international calls, use Plus Dialing:1 Press and hol
46Advanced Calling FeaturesCall WaitingCall Waiting lets you receive a second call while on an active call. Call Waiting is always available, unless
47 Putting a Call on HoldPutting a Call on Hold1 While on an active call, press m.2 Select Hold.If you want to make the call active again, press A un
48Advanced Calling FeaturesTurning Off Call ForwardingIf you do not want all your calls forwarded, turn the feature off:1 From the main menu, select C
49 Calling 2 PeopleNote: Your handset comes pre-programmed to detailed forward to Mike’s Voice Mail. If you change your detailed call forwarding, rem
50Advanced Calling FeaturesCreating Pauses and Waits While DialingYou can enter a pause or wait while dialing a number. For more information on pauses
51 Call TimersTo set your handset not to answer calls when you open the flip:Set Flip to End to Off in step 2.Note: If you are using your handset wit
ivJava Applications...99Installing Applications ... 99Running Applications ...
52Entering TextYou can enter text, numbers, and symbols into your handset using Alpha, Word, Numeric, or Symbol text input modes.When you access a sc
53 Special Function Keys3 Select Word as your text input mode.4 Press #.The word you typed in Alpha text entry mode is now in the database.Note: You
54Multimedia MessagesMultimedia Messaging Service (MMS) lets you send and receive messages that may include text, pictures, and audio recordings. Navi
55 Creating and Sending Messages•Report — lets you receive a report confirming that your message was delivered.• Valid Until — sets a date after which
56Multimedia Messages2 To address the message:Select To.Enter the phone number or email address from the keypad and press O. Repeat this action to ent
57 Creating and Sending MessagesWhen you are finished, press A under Done.4 If you want to add more recipients in addition to those in the To field:Se
58Multimedia Messages•Subject — “Re:” followed by the subject line of the message you are replying to, if any.•Cc — If you are sending a reply to all,
59 Creating and Sending Messages3 Press A under Create. -or-If Create is not one of your options: Press m. Select Create.4 Create and send the messag
60Multimedia Messages4 If the entry contains more than one phone number or email address, select the ones you want to send the message to.When you are
61 Creating and Sending MessagesInserting Pictures, Ring Tones, and Voice RecordsWhen you are filling in the Message field, you can insert pictures, r
vSwitching Profiles ... 125How Changing Settings Affects Profiles ... 125Creating Profiles ...
62Multimedia Messages2 Select Insert VoiceRec.A list of voice records that can be included in a message appears.3 Select the voice record you want to
63 Creating and Sending Messages2 Select New Attachment.3 Select Ring Tones.A list of ring tones that can be included in a message appears.4 Select th
64Multimedia MessagesDraftsWhile you are creating a message, you can save it in Drafts before you send it.You can view, edit, send, or delete saved dr
65 Receiving a Message3 Press m.4 Select Forward.5 Edit and send your message.You can add to and edit the message you are forwarding.Resending Message
66Multimedia MessagesThe message is downloaded from the message server.2 If the message fills more than one screen, scroll to read it.To dismiss the m
67 Actions for Received Messages3 If the message fills more than one screen, scroll to read it.Inbox IconsActions for Received MessagesDeletingUnread
68Multimedia Messages3 Select Forward.4 Create and send your message.Embedded objects and attachments are included when you forward a message.Locking
69 Actions for Received MessagesStoring Message Information To ContactsIf a message you receive contains a phone number, Private ID, Talkgroup ID, or
70Multimedia MessagesDeleting an Embedded Picture, Ring Tone, or Voice RecordTo delete a picture, ring tone, or voice record that is part of the body
71 Customizing MMS2 With [Create Message] highlighted, press m.3 Select Setup.Tip: This option is available from many context-sensitive menus when you
viDECLARATION OF CONFORMITYPer FCC CFR 47 Part 2 Section 2.1077(a)Responsible Party Name: Motorola, Inc.Address: 8000 West Sunrise Boulevard Plant
72Multimedia MessagesClean-up Options•Off — messages are never automatically deleted.• 5 Messages — If you have more than 5 messages, messages are del
73 Managing MemoryManaging MemoryAll messages in the Inbox, Drafts, and Sent Items share the same memory space.Note: The content of a message in the I
74Message CenterThe message center manages your messages.When you receive the following types of messages, you can access them through the message ce
75 Message Notifications• Dismiss the message notification and access the message later through the message center.Message NotificationsWhen you rece
76Message CenterIf the flip is closed, press .. -or-If the flip is open, press O or press A under Back. This icony appears on the display, reminding
77SMS MessagesShort Message Service (SMS) messages are short text messages, also called text and numeric messages.Your handset receives SMS messages s
78SMS MessagesCalling and Storing NumbersIf an SMS message you receive contains a phone number, you can call that number by pressing s while viewing t
79My InfoMy Info lets you view information about your handset and send this information to other handsets.Viewing My Info1 From the main menu, select
80My InfoYou can also edit the information in Line 1, Line 2, and Circuit Data, but your changes are only temporary. The next time your handset regist
81My PicturesMy Pictures lets you view pictures you received in MMS messages.Viewing PicturesTo view pictures stored in My Pictures:1 From the main me
1Getting Startedvolume controlsPush-To-Talk (PTT) buttonaudio jackspeaker(in back)retractable antennaexternal displaymicrophonelight sensorpower butt
82Digital Rights Management (DRM)When you download multimedia content available online, such as Java applications, these items may be subject to DRM r
83 Managing Items3 Press A under Renew or press m. Select Renew.4 Select the link to the page where you purchased the item.5 Follow the vendor’s inst
84Mike’s Wireless Web ServicesYour i560 handset is equipped with a microbrowser that can be used to access Mike's Wireless Web Services and othe
85 Ending the Microbrowser SessionBelow is the list of available options:•Exit Browser — closes the browser and returns you to the idle screen. Use t
86Mike’s Wireless Web Services2 With the handset’s display facing up, insert a data cable’s connector into the accessory connector, until you hear a c
87 Sending My Info and Contact InformationUsing Direct SendDirect Send lets you exchange My Info and contact information with other handsets that hav
88Using Direct Send2 Select Contacts or Recent Calls.3 Scroll to the Contacts entry or item in the recent calls list you want to send.4 When Ready to
89Ring TonesTo set the ring tone your handset makes when you receive phone calls, call alerts, message notifications, or Datebook reminders:1 From th
90Ring TonesAssigning Ring Tones to ContactsYou can set the ring tone your handset makes when you receive phone calls or call alerts from someone you
91 Deleting Custom Ring TonesNote: Ring tones are stored in your handset using the same memory space used to store messages, Java application data, i
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