Motorola iDEN i315plus Manuel de service

Field Service ManualBasic and Field Level Test Procedures iDENDigital Multi-Service,Data-Capable Portable

68P80401P05 iContentsSAFETY AND GENERAL INFORMATION ... iiiMODEL INFORMATION...

ORDERING REPLACEMENT PARTS AND KITS: Customer Service68P80401P05 85APPENDIX AORDERING REPLACEMENT PARTS AND KITS Parts should be replaced with identi

ORDERING REPLACEMENT PARTS AND KITS: Replacement Kits86 68P80401P05Call, fax, or telex orders to:1-847-538-80231-847-576-3023 FAX403305 TELEXA.5 Repl

ORDERING REPLACEMENT PARTS AND KITS: Replacement Kits68P80401P05 87Rapid Wall-Charger US Black NNTN4963Rapid Wall-Charger US Two-Tone NNTN468OMid Rat

ORDERING REPLACEMENT PARTS AND KITS: Replacement Kits88 68P80401P05Stereo Mixing Headset NNTN57522-Wire Surveillance Headset NNTN52113-Wire Surveilla

ORDERING REPLACEMENT PARTS AND KITS: Replacement Kits68P80401P05 89NNTN2344 NA NextelNNTN2344 MOTA MotorolaNNTN2344 ISRA MIRSNNTN2344 JORA XpressNNTN

ORDERING REPLACEMENT PARTS AND KITS: Recommended Test Equipment and Tools90 68P80401P05A.6 Recommended Test Equipment and ToolsThe following table li

ORDERING REPLACEMENT PARTS AND KITS: Recommended Programming Equipment68P80401P05 91Cable, Data (2.5mm) TTY Connects unit to a teletypewriter (TTY) d

© 2006 by Motorola, Inc. 8000 W. Sunrise Blvd. Ft. Lauderdale, FL 33322 Printed in U.S.A. All Rights Reserved.@68P80401P05@68P80401P05

ii 68P80401P05Preventive Maintenance ... 21Mechanical and Electri

68P80401P05 iiiRemove Flip Assembly ... 54Procedure to remove f

iv 68P80401P05J401 (30 Pin Board-to-Flex Connector) ... 81J400 (80 Pi

PREFACE: Who Should Use This Manual68P80401P05 vPREFACEThe iDEN i580 Digital Multi-Service, Data-Capable Portable Field Service Manual contains the i

PREFACE: Conventions Used in This Manualvi 68P80401P051.3 Conventions Used in This ManualThe following conventions are used throughout this manual:it

OVERVIEW: i DEN Digital Modulation Technology68P80401P05 1CHAPTER 1 OVERVIEWTo achieve a high spectrum efficiency, the i580 digital multi-service, da

OVERVIEW: i DEN Digital Modulation Technology2 68P80401P05Figure 1-1. Spectrum of i DEN Quad 16QAMQuadrature Phase Shift Keying (QPSK) is one of t

OVERVIEW: i DEN Voice Compression Technology68P80401P05 3algorithms and one digital-signal processor (DSP) to perform voice compression/decompression

OVERVIEW: i DEN Voice Compression Technology4 68P80401P05(GPS) system. Each burst is numbered; the number is referred to as the slot number. All burs

68P80401P05 ii580Digital Multi-Service,Data-Capable PortableField Service ManualBasic and Field LevelTest Procedures2006

OVERVIEW: Global Positioning System (GPS) Section68P80401P05 5be able to “handoff” from one coverage area to another as the user moves about during a

OVERVIEW: SIM Cards6 68P80401P051.6 SIM CardsThis unit is designed to work with a mini Subscriber Identity Module (SIM). The SIM card contains all of

OVERVIEW: SIM Cards68P80401P05 7 Figure 1-3. Removing a SIM CardTo insert a SIM card (Figure 1-4):1. Open the SIM card holder.2. Carefull

FEATURES, ICONS, AND INDICATORS: i 580 Features8 68P80401P05CHAPTER 2FEATURES, ICONS, AND INDICATORSTo conduct basic troubleshooting and maintenance

FEATURES, ICONS, AND INDICATORS: Display Icons68P80401P05 92.2 Display IconsIcons for this unit provide information that is useful for troubleshootin

FEATURES, ICONS, AND INDICATORS: Display Icons10 68P80401P052.2.2 Status IconsStatus icons appear in the two rows at the top of the display. Some app

DISPLAYS, MESSAGES, AND ALERTS: Power-Up Sequence68P80401P05 11CHAPTER 3DISPLAYS, MESSAGES, AND ALERTSTo conduct basic troubleshooting and maintenanc

DISPLAYS, MESSAGES, AND ALERTS: Power-Down Sequence12 68P80401P053.2 Power-Down SequenceTo power down the unit, press and hold the Power key until th

DISPLAYS, MESSAGES, AND ALERTS: Messages68P80401P05 133.3.3 Service MessagesService messages indicate the probable cause of a problem. The following

DISPLAYS, MESSAGES, AND ALERTS: Alert Tones14 68P80401P053.4 Alert TonesThis unit can send alert tones to the earpiece, speaker, or external speaker.

ii 68P80401P05Manual RevisionsChanges that occur after this manual is printed are described in the Field Manual Revisions (FMRs). The FMRs provide the

DISPLAYS, MESSAGES, AND ALERTS: Alert Tones68P80401P05 15Group Call Alert Spkr Spkr 2300Hz2x (150ms off+150ms on) Group call receivedIn Service Spkr

DISPLAYS, MESSAGES, AND ALERTS: Alert Tones16 68P80401P05Phone Ring (U.S.) Spkr Spkr2091/2556Hz2230/2040Hz2310/2820Hz3240/2140Hz3160/1980/2580Hz2540/

DISPLAYS, MESSAGES, AND ALERTS: Using the Optional Vibrate Function68P80401P05 173.5 Using the Optional Vibrate FunctionThe vibrate function (VibraCa

DISPLAYS, MESSAGES, AND ALERTS: Using the Optional Vibrate Function18 68P80401P05To set unit to vibrate for Direct Connect and Group Connect calls on

PREPARING FOR BASIC LEVEL TESTING: Test Equipment68P80401P05 19PREPARING FOR BASIC LEVEL TESTING4.1 Test EquipmentThe following equipment is useful w

BASIC LEVEL CHECKS AND SELF TESTS: Customer Care20 68P80401P05CHAPTER 5BASIC LEVEL CHECKS AND SELF TESTSBefore you perform basic troubleshooting and

BASIC LEVEL CHECKS AND SELF TESTS: Basic-Level Test Checklist68P80401P05 215.3 Basic-Level Test ChecklistUse the following checklist to ensure that a

BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks22 68P80401P053. Remove any dirt from the unit using a stiff, non-metallic, short-

BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks68P80401P05 234. Replace the SIM card with the test (reference) SIM card. Ensure t

BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks24 68P80401P053. Press each of the alphanumeric keys to see if the unit responds.

SAFETY AND GENERAL INFORMATION68P80401P05 iiiSAFETY AND GENERAL INFORMATIONRF Operational CharacteristicsYour radio product contains a radio frequency

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures68P80401P05 255. Scroll down on the GPS menu until the “POSITION” option is selected. 6. Press

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures26 68P80401P05The following self-tests can be performed on an i580 unit:• Passcode• Programmin

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures68P80401P05 27• Large Dialing — Displays transient large number text while dialing. Settings

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures28 68P80401P052. Choose the option you want: Receive All — Tones sound during calls for all ty

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures68P80401P05 29Personalize• Menu Options — User can reorder menu items and add/remove stored ap

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures30 68P80401P05• Phone Lock — turns on a feature that locks your phone, either immediately or a

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures68P80401P05 314. Enter the new 4- to 8-digit GPS PIN.5. Press the Ok button.6. Enter the new 4

BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures32 68P80401P05Required equipment: reference unitThe Call Performance test time is approximate

BASIC LEVEL TEST MODES AND PROCEDURES: Test Modes68P80401P05 33CHAPTER 6BASIC LEVEL TEST MODES AND PROCEDURESTo complete basic testing of an i580 uni

BASIC LEVEL TEST MODES AND PROCEDURES: Test Modes34 68P80401P05To exit Debug Mode, press the option key under Back.6.1.2 Trace Mode Display ScreensDi

SAFETY AND GENERAL INFORMATIONiv 68P80401P05Electro Magnetic Interference/CompatibilityNOTE: Nearly every electronic device is susceptible to electrom

BASIC LEVEL TEST MODES AND PROCEDURES: Test Modes68P80401P05 35N6:1 Intrcnct Parameter details for the 6:1 Interconnect Feature enabling transmission

BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures36 68P80401P056.1.3 Entering Test ModeUse this procedure to access Test Mode.To enter

BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures68P80401P05 37The Audio Loopback test time is approximately 3 minutes:1. Enter Test M

BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures38 68P80401P05NOTE: The following procedure describes the sequence of displays access

BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures68P80401P05 3911. Press Back to return to the Trace Mode display.12. Scroll down to h

BASIC LEVEL TEST MODES AND PROCEDURES: Technician Test Procedures40 68P80401P0524. Scroll down to highlight Band Info, and then press View to view th

BASIC LEVEL TEST MODES AND PROCEDURES: Programming the i580 Unit68P80401P05 416.4 Programming the i580 UnitUse Radio Service Software (RSS) to activa

BASIC LEVEL TEST MODES AND PROCEDURES: Connecting the Unit to the RSS Workstation42 68P80401P05Refer to any relevant Radio Service Software Read-Me’s

PREPARING FOR FIELD LEVEL TESTING: Preparing Equipment for Testing68P80401P05 43CHAPTER 7PREPARING FOR FIELD LEVEL TESTINGField level testing require

PREPARING FOR FIELD LEVEL TESTING: Using RSS44 68P80401P05• Do not wear nylon clothing when handling any printed-circuit board.• Prior to touching an

SAFETY AND GENERAL INFORMATION68P80401P05 vCleaning and Drying ConsiderationsUsing a leather carry case may help protect the surfaces and help prevent

PREPARING FOR FIELD LEVEL TESTING: Connecting an i DEN Unit to the R-266068P80401P05 45Figure 7-1. Typical R-2660 SetupTo connect the unit to the R-2

PREPARING FOR FIELD LEVEL TESTING: Operating the R-266046 68P80401P0510. Power up the subject unit.Refer to the R-2660 Digital Communications System

PREPARING FOR FIELD LEVEL TESTING: Disassembling and Reassembling the Unit68P80401P05 477.5 Disassembling and Reassembling the UnitMotorola recommend

PREPARING FOR FIELD LEVEL TESTING: Remove Battery Cover48 68P80401P057.8 Remove Battery Cover7.8.1 Remove:1. Place thumb or fingernail against releas

PREPARING FOR FIELD LEVEL TESTING: Remove Battery68P80401P05 497.9 Remove Battery7.9.1 Remove:1. Place fingernail against the battery base exposed se

PREPARING FOR FIELD LEVEL TESTING: Remove SIM Card50 68P80401P057.10 Remove SIM Card7.10.1 Remove:1. Slide tray lock away from SIM tray.2. Open SIM C

PREPARING FOR FIELD LEVEL TESTING: Remove Antenna68P80401P05 512. Extend antenna whip fully.3. Hold unit stationary while tugging at collar until ant

PREPARING FOR FIELD LEVEL TESTING: Remove Back Housing52 68P80401P057.12 Remove Back HousingTools: T-4, T-6 Torx Bits, Black Stick.Preparation: Remo

PREPARING FOR FIELD LEVEL TESTING: Remove Main Board, Keypad68P80401P05 537.13 Remove Main Board, KeypadTools: Black Stick, Tweezers.7.13.1 Remove:1

PREPARING FOR FIELD LEVEL TESTING: Remove Flip Assembly54 68P80401P057.14 Remove Flip Assembly 7.14.1 Procedure to remove flip assembly:Tools: Black

SAFETY AND GENERAL INFORMATIONvi 68P80401P05• Use of a non-recommended attachment to a battery charger may result in a risk of fire, electric shock, o

PREPARING FOR FIELD LEVEL TESTING: Remove Flip Assembly68P80401P05 554. While carefully pushing the black stick in towards the flip assembly about 2m

PREPARING FOR FIELD LEVEL TESTING: Install Flip Assembly56 68P80401P057.15 Install Flip Assembly 7.15.1 Procedure to install flip assembly:Tools: Bl

PREPARING FOR FIELD LEVEL TESTING: Install Flip Assembly68P80401P05 576. Align the flip to the front housing to resemble closed flip. Using the black

PREPARING FOR FIELD LEVEL TESTING: Exploded View and Parts List58 68P80401P057.16 Exploded View and Parts ListThis section contains the component par

PREPARING FOR FIELD LEVEL TESTING: Exploded View and Parts List68P80401P05 59i580 Exploded View

FIELD LEVEL TEST MODES AND PROCEDURES: Test Modes60 68P80401P05CHAPTER 8FIELD LEVEL TEST MODES AND PROCEDURESTo perform field level testing on the i5

FIELD LEVEL TEST MODES AND PROCEDURES: Required Test Equipment68P80401P05 61The following tests are performed in Test Mode:• TX Power Test• BER Tests

FIELD LEVEL TEST MODES AND PROCEDURES: Field-Level Test Checklist62 68P80401P05Table 8-4. Field-Level Test Checklist Done Technical Tests Pass FailRe

FIELD LEVEL TEST MODES AND PROCEDURES: Registration/Call Test68P80401P05 638.4 Registration/Call TestUse this test on a unit having any of the follow

FIELD LEVEL TEST MODES AND PROCEDURES: Signal Quality Error (SQE) Test64 68P80401P058.5 Signal Quality Error (SQE) TestUse this test on a unit having

MODEL INFORMATION68P80401P05 viiMODEL INFORMATIONThis manual applies to the following iDEN i580 Digital Portable models:H83XAH6RR4AN 806-940 MHz, Mult

FIELD LEVEL TEST MODES AND PROCEDURES: TX Power Test68P80401P05 658.6 TX Power TestUse this test on a unit having bad transmission (TX) or intermitte

FIELD LEVEL TEST MODES AND PROCEDURES: Bit Error Rate (BER) Test66 68P80401P058.7 Bit Error Rate (BER) TestUse this test on a unit having any of the

FIELD LEVEL TEST MODES AND PROCEDURES: Power-Up Test68P80401P05 678.8 Power-Up TestUse this test to check power-up. Symptoms: dead battery, short bat

FIELD LEVEL TEST MODES AND PROCEDURES: Keypad Test68 68P80401P058.9 Keypad Test Use this test to check the operation of the unit’s keypads and displa

FIELD LEVEL TEST MODES AND PROCEDURES: Audio Test68P80401P05 698.10 Audio TestUse this test to check the audio portion of the unit.PassPassPassFailSe

FIELD LEVEL TEST MODES AND PROCEDURES: Reset Test70 68P80401P058.11 Reset TestUse this test on a unit having any of the following symptoms: unit rese

FIELD LEVEL TEST MODES AND PROCEDURES: Reset Log Test68P80401P05 718.12 Reset Log TestUse this test to check the reset log in the unit.To perform the

FIELD LEVEL TEST MODES AND PROCEDURES: Model Assembly (MA) Test Mode Test72 68P80401P05 8.13 Model Assembly (MA) Test Mode Test• Model Assembly Tes

FIELD LEVEL TEST MODES AND PROCEDURES: GPS (Global Positioning System) Receiver Test68P80401P05 738.14 GPS (Global Positioning System) Receiver TestU

FIELD LEVEL TEST MODES AND PROCEDURES: MOTOtalk74 68P80401P058.15 MOTOtalkPerform BER Test and TX Power Test prior to the MOTOtalk Test. If these tes

MODEL SPECIFICATIONSviii 68P80401P05MODEL SPECIFICATIONSSpecifications subject to change without notice.GENERAL RECEIVER TRANSMITTERFCC Designation: A

FIELD LEVEL TEST MODES AND PROCEDURES: Bluetooth Test68P80401P05 758.16 Bluetooth TestUse this test on a unit to check the functionality of the Bluet

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MECHANICAL PARTS REWORK AND REPAIR: Recommended Equipment68P80401P05 77CHAPTER 9MECHANICAL PARTS REWORK AND REPAIRThe following section details the e

MECHANICAL PARTS REWORK AND REPAIR: Recommended Tools78 68P80401P059.2 Recommended Tools 9.2.1 Nozzles• N-Q07• N-P20• N-P32• N-P68• N-P84• N-Q14209.2

MECHANICAL PARTS REWORK AND REPAIR: Rework/Repair Requirements:68P80401P05 799.4.2 Board Preparation:• Moisture indicators (white dots) must be remov

MECHANICAL PARTS REWORK AND REPAIR: Mechanical Parts Rework Procedure80 68P80401P059.5 Mechanical Parts Rework Procedure9.5.1 Removal Procedure1. Set

MECHANICAL PARTS REWORK AND REPAIR: Mechanical Parts Rework Procedure68P80401P05 81NOTE: Indium Indalloy NC771 flux pen (Motorola P/N 1185768C01) mus

MECHANICAL PARTS REWORK AND REPAIR: Mechanical Parts Rework Procedure82 68P80401P059.5.7 J400 (80 Pin Board-to Flex Connector)NOTE: Use Flux Pen Indi

MECHANICAL PARTS REWORK AND REPAIR: Mechanical Parts Rework Procedure68P80401P05 839.5.10 M2 (2 Pin-Contact)9.5.11 J753 (Microphone Socket)9.5.12 SW-

MECHANICAL PARTS REWORK AND REPAIR: Mechanical Parts Rework Procedure84 68P80401P059.5.13 D401 through D412 (LED)Orientation NOTE: Use Liquid Flux In