User’s Guide9hbusiness editionMOTO
8start menustart menumain menuTo open the menu from the home screen, press Start(the left soft key).&Messaging• Messages• Setup E-mail%Calendar(Co
98Perchlorate LabelCalifornia Perchlorate LabelPerchlorate LabelSome mobile phones use an internal, permanent backup battery on the printed circuit bo
Driving Safety99driving directions. Users who prefer not to permit such tracking and monitoring should avoid using such applications.If you have furth
100Driving Safety• Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or before pulling into traffic. If you m
index101indexAaccessibility 31accessory connector port 2, 3ActiveSync 65alarm 60alertset 27turn off 24, 33, 73answer a call 17, 33attachments
102indexdialed calls 33display 20, 30download e-mail messages 49download message objects 49Ee-mail 42, 46, 47attachment 48signature 47emergency
index103sending 46text message 46Microsoft license agreement 79missed call 34Missed Calls message 34modem 68multimedia message 42, 47, 48Nnavig
104indexside select key 2, 3signal strength indicator 22signature 47SIM card 11soft keys 2, 3, 20sounds 32speed dial 36Start menu 10store your
www.motorola.com
Use and Care9Use and CareUse and CareTo care for your Motorola phone, please keep it away from:liquids of any kind dust and dirtDon’t expose your phon
10get startedget startedabout this guidePress the left and right soft keys to open menus and select options. Use the navigation keyS to scroll to item
11get started2Press the navigation keyS to scroll to # Call History. Press the center keys to select Call History.3Press the navigation key to scroll
12get startedmemory cardNote: A memory card is not included with your device. It is sold separately.You can use a removable microSD memory card to sto
13get startedDON’Ts• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.• Don’t let the phone or batte
14get startedsafety protection), Motorola provides holograms on its batteries. Consumers should confirm that any battery they purchase has a “Motorola
15get startedrecycling organizations for more information on how to dispose of batteries.Warning: Never dispose of batteries in a fire because they ma
16get startedconserve battery lifeTo set how long your device waits before the backlight turns off, pressStart >Settings >Power Management >B
17get startedanswer a callWhen your device rings and/or vibrates, press N to answer. To hang up, pressO.•If you are busy when a call comes in, press I
18get startedcall a stored numberFind it: Start >Contacts 1Scroll to the number.2PressN.Your device calls the contact’s default number.Tip: If you
19tips & trickstips & tricksFrom the home screen (shown on page 20), you can use shortcuts:To... Do this...lock keypadPressX, thenf.open recen
20basicsbasicsSee page 2 for a basic device diagram.displayThe home screen appears when you turn on the device. To dial a number from the home screen,
21basicsStatus indicators can appear at the top of the home screen: 1 GPS Indicator Shows when your device’s Global Positioning Service is enabled or
22basics7 Profile Indicator – Shows when your ring style is set to Silent(Q) or Vibrate(<). No indicator appears when the ring style profile is Nor
23basicsPressb in a text entry view to select an entry mode:•To delete one character, pressD. Hold D to keep deleting.•To start a new line, pressj.•T
24basicsTo turn off text prediction, change its language, or clear its memory of the words you’ve used, go to the home screen and pressbk>Setup.vol
25basicsNote: If you want to completely remove a program from your device, from the home screen, press Start >Settings >Remove Programs.lock &am
26basicsNote: You can make emergency calls on a locked device (see page 57). A locked device still rings or vibrates for incoming calls or messages, a
27personalizepersonalizeprofilesEach profile uses a different set of sounds, ring styles, earpiece volume settings, or vibrations for incoming calls a
1HELLOMOTOTechnology promised to make things easier... but then it gave you more to do—phone calls, e-mails, music, photos, videos, the Internet, and
28personalize 1Scroll and highlight the sound you want to change, then press the navigation keyS right or left to change it.2PressDone to save the so
29personalizeFind it: Start >Settings >Home Screenchange background image Want to copy an image from your PC to your device to use as a backgrou
30personalizepicture file is stored and copy it to the My Pictures folder.backlightYour device automatically adjusts the display brightness when you m
31personalizemore personalizingfeatureslanguageSet menu language:PressStart >Settings >Regional SettingsNote: You need to turn your device off a
32personalizesoundsTo change the default sounds for your ring tone, reminders, new messages, alarm clock, or keypad controls:PressStart >Settings &
33callscallsTo make and answer calls, see page 16.turn off a call alertYou can use the side scroll keys to turn off the ringer before answering the ca
34callsredial 1PressN from the home screen to open the calls list.2Highlight the entry you want to call, then press N.If you hear a busy signal and C
35callscaller IDCalling line identification (caller ID) shows the phone number for an incoming call on your home screen.Your device shows the caller’s
36callsyour location. Remain on the device for as long as the emergency response center instructs you.GPS might not work for emergency calls if your l
37callsTo access speed dial entries, press and hold the single-digit speed dial number for one second. If the speed dial is two digits, press the firs
2Introducing your new MOTOQ™ 9h wireless device! Here’s a quick anatomy lesson.Navigation KeyNavigate menus.Center KeySelect highlighted items.Messagi
38callsNote: To delete a shortcut, press Start >Speed Dial, scroll to the shortcut, then press >Menu >Delete. Your service provider might add
39callsto switch between the calls, or press Menu >Conference to combine them.•To send the second call to your voicemail, pressIgnore.handsfree cal
40callsservice provider. For billing information, contact your service provider.more callingfeaturesopen call timersPressStart >Call History, then
41callsTTY callsSet up your device for use with an optional TTY device:PressStart >Settings >Phone Accessibility >TTYNote: A teletypewriter (
42e-mail & messagese-mail & messagesTo set up e-mail on your MOTO Q™ 9h, refer to your Quick Start Guide. If you have problems setting up e-ma
43e-mail & messagesDownload the attachment, then select the file and follow the prompts to open it. When the document opens, you can move around t
44e-mail & messagesmessages and press Menu >Send/Receive. The device connects to your Internet e-mail server and sends and receives your messag
45e-mail & messagesTo set the priority for an e-mail message, pressMenu >Message Options.To c a n c e l a message, pressMenu >Cancel Messag
46e-mail & messages4Scroll through the list of entries that appears. When you locate your contact, press N to make a call. Note: Although the enti
47e-mail & messagescreate and send e-mailPressStart >Messaging > e-mail account, then pressNewNote: You need to have your e-mail set up to s
3To avoid damaging your device, carry it in an approved holster or case rather than a pocket, purse, or bag.2.0 MEGAPIXELS8X DIGITAL ZOOMMicro USB Por
48e-mail & messagesview attachment While viewing the message, use the center keys to select the attachment. Note: You can view attachments only fo
49e-mail & messagesdownload message objects If an e-mail message includes an attachment, when you open the message, the name of the attachment wil
50e-mail & messagesmark a folder for synchronizationWhen you synchronize your e-mail account with your PC, the same Inbox folders that are in Outl
51e-mail & messagesinstant messagingTo use instant messaging (IM):Find it: Start >Windows Live >Sign in to Windows Live.Follow the prompts t
52entertainmententertainmenttake & send a photoPresse to open the camera viewfinder:Tip: In the camera viewfinder, press Menu to adjust picture se
53entertainment•To send the photo with e-mail, select Send >E-mail.•To send the photo with Bluetooth® wireless, select Send via Bluetooth.•To use t
54entertainmentrecord & play video cliprecord a video clipFind it: e, thenMenu >VideoTip: In the video viewfinder, pressMenu to adjust video se
55entertainment2Presse or the center keys to begin recording a video. The viewfinder shows what the video is recording.3PressStop to end recording the
56entertainmentThe video clip plays in the Windows Media Player.Tip: To play video in full screen mode, press Menu >Full Screen. Videos recorded in
57toolstoolscontactsTo store and call contacts, see page 17.featuressearch for contactEnter the first few letters of the contact's name. Your dev
4From the home screen, press Start to open the main menu.If you need help while using your device, see the Motorola Support Web site at www.motorola.c
58toolsset picture ID for contactNote: You cannot store a picture ID for SIM Contacts.Assign a photo or picture to appear when you receive a call from
59toolscalendarfeaturesadd new calendar event PressStart >Calendar, then press Menu>New AppointmentNote: To schedule an all-day event, select th
60toolsalarmFind it: Start >Clock & Alarm >Alarm 1or Alarm 2calculatorFind it: Start >Accessories >Calculatorsend calendar event to an
61connectionsconnectionsBluetooth® wirelessYour device supports Bluetooth wireless pairing (also called linking or bonding). You can pair your device
62connectionsand ready in pairing or bonding mode (see the Bluetooth device user’s guide). You can pair your device with multiple other devices, but o
63connectionsuse your device as a PC remoteYou can use Bluetooth wireless and your device as a remote control for your computer. For example, want to
64connectionsadvanced Bluetooth featuresfeaturesmake device visible to other Bluetooth deviceAllow a Bluetooth device to discover your device:PressSta
65connectionssynchronizeYou can synchronize the information on your device in two ways, over the air (OTA) or using a cable and your computer.sync ove
66connectionsinstalling the software, verify that your computer and operating system meet the minimum requirements stated on the Microsoft Windows® Mo
67connectionsNote: For more detailed information, see “Connecting a mobile device to a PC” in ActiveSync Help on your PC, the Microsoft Web Site for A
5 Motorola, Inc.Consumer Advocacy Office1307 East Algonquin RoadSchaumburg, IL 60196www.hellomoto.comNote: Do not ship your phone to the above address
68connectionsmodem-linkYou can use your device as a modem to dial in to a network. To do this, you need a Bluetooth® wireless or USB cable connection.
69connectionsNow you can use your device as a modem to connect to a service provider or network.modem-link with a cableNote: Do not connect your data
70connectionsOn your computer:After you set up your computer and device, you can establish a new network connection on your computer:Note: This proced
71connections•Connection Name: Leave this blank and select Next•Number to Dial: *99# and select Next•Connection Availability: Anyone's Use and se
72connections•Click on Dial. A black screen should appear. The dial-up connection is now established.•Select Done.Note: You might need to deactivate y
73connectionsweb browserYou can use the Internet Explorer browser to search and view the Web.Find it: Start >Internet ExplorerNote: Not all Web fil
74connectionsWeb securitydevice informationfeaturesmanage certificatesEnable or disable Internet access certificates stored on your device:PressStart
75service & repairservice & repairTip: Motorola Software Update is an easy way to update your device. Make sure you have the latest available
76SAR DataSpecific Absorption Rate DataSAR DataThis model wireless phone meets the government’s requirements for exposure to radio waves.Your wireless
SAR Data77Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA)
6contentscontentsstart menu . . . . . . . . . . . . . . . . 8Use and Care . . . . . . . . . . . . . . 9get started . . . . . . . . . . . . . . . 10
78EU ConformanceEuropean Union Directives Conformance StatementEU Conformanc eHereby, Motorola declares that this product is in compliance with:•The e
Microsoft License79Microsoft End User License AgreementMicrosoft LicenseYou have acquired a device (“DEVICE”) that includes software licensed by Motor
80Microsoft License1.4. Microsoft Windows® 2003. If Microsoft Outlook® 2002 is included with your Device, the following terms apply to your use of Mic
Microsoft License81Content”) so that their intellectual property, including copyright, in such content is not misappropriated. Owners of such Secure C
82Microsoft Licensean endorsement of the third party site by Motorola, Microsoft, Microsoft Corporation or their affiliates.14. Additional Software/Se
Microsoft License83SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by
84Microsoft License
85Important Safety and Legal Information
86Safety InformationSafety and General InformationSafety InformationThis section contains important information on the safe and efficient operation of
Safety Information87Follow Instructions to Avoid Interference ProblemsTurn off your mobile device in any location where posted notices instruct you to
contents7tools . . . . . . . . . . . . . . . . . . . . 57contacts. . . . . . . . . . . . . . . . 57calendar. . . . . . . . . . . . . . . . 59alarm .
88Safety InformationSymbol KeyYour battery, charger, or mobile device may contain symbols, defined as follows:Batteries & ChargersCaution: Imprope
Safety Information89Seizures/BlackoutsSome people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when
90Industry Canada NoticeIndustry Canada Notice to UsersIndustry Canada NoticeOperation is subject to the following two conditions: (1) This device may
Warranty91•Consult the dealer or an experienced radio/TV technician for help.Motorola Limited Warranty for the United States and CanadaWarr ant yWhat
92WarrantyExclusionsNormal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage
Warranty93SoftwareExclusionsSoftware Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in com
94WarrantyYou will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center.
Hearing Aids95Hearing Aid Compatibility with Mobile PhonesHearing AidsSome Motorola phones are measured for compatibility with hearing aids. If the bo
96WHO InformationInformation from the World Health OrganizationWHO InformationPresent scientific information does not indicate the need for any specia
Export Law97Export Law AssurancesExport LawThis product is controlled under the export regulations of the United States of America and Canada. The Gov
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