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User’s Guide Quick HealTM Total Security 2009 Quick Heal Technologies (P) Ltd. http://www.quickheal.com

Installing Quick Heal Total Security To start with installation, insert the Quick Heal Total Security CD in the CD-Drive. CD being enabled with auto

Chapter 2 Registering Quick Heal Total Security After installation of Quick Heal Total Security, you will need to register your copy to get it activ

Registering Off-line using Internet Connection on some other PC In case if Internet connection is not available on your computer, you will need to re

Registering through Phone This feature is provided to those users who do not have any access to Internet. Users need to contact Quick Heal Support T

Reactivation If due to any reason you need to reinstall your operating system or Quick Heal Total Security, it is necessary to reactivate your copy

Chapter 9 Chapter 3 Using Quick Heal All the features related to Quick Heal Total Security can be accessed from Quick Heal main window. In addition

The main window lets you access features, configure the options and access online help. On the left side of the main window select the option that yo

Using Help Help system consists of extensive topics, index, commands and procedures with general FAQ’s. Quick Heal provides online help for most of

Performing Manual Scans If Online Protection is enabled with default setting, you normally would not need to scan manually. However, you can manuall

Performing scan on specific files Occasionally you would also like to scan specific file(s). To perform scan on desired file(s): 1. Start Quick He

Copyright (c) 1993-2008 Quick HealTM Total Security All Rights Reserved. All rights are reserved by Quick Heal Technologies (P) Ltd. No part of th

To remove a custom scan You can remove your custom scan any time. To remove a custom scan: 1. Start Quick Heal Total Security. 2. In the Quick He

Scheduling Quick Heal Total Security Scanner You can schedule the scanner to scan automatically at predetermined time and intervals. You can schedu

Using Online Protection Online Protection prevents your system from virus attack by continuously monitoring the system and prevents virus infection

Using E-mail Protection E-mail is the most common medium for spreading viruses and other malicious programs. Since e-mail is most widely used for co

Using Data Protection Data protection can be used to block access to removable drives (viz USB drives, Pen Drives, Memory cards, etc.). This will pr

Using Messenger Quick Heal Total Security Messenger provides the trusted link for message delivery between Quick Heal Team and you (the User). It au

Viewing Reports Quick Heal Total Security Reports provide detailed information about the different module's functioning & virus scans sess

Statistics Quick Heal now provides statistics for Online Protection, Email Protection and AntiSpam Protection. Following are the statistics provided

Viewing Virus List Quick Heal Total Security Virus List provides an exhaustive database of respective virus names along with their category. Viewi

System Information Quick Heal Total Security System Information is an essential tool to gather critical information of a Windows based system for f

License Agreement IMPORTANT: Read this License Agreement carefully before using this software. BY USING THIS SOFTWARE IN ANY WAY YOU ACKNOWLEDGE TH

Creating Emergency CD or Command line scanner You can create your own emergency bootable CD that will help you to boot your Windows PC and scan and

Overview of Native Boot Scan Native Boot Scan is an advance administration tools. In short it schedules the system to boot in Windows NT boot shell

Using Quick Heal AntiMalware Quick Heal AntiMalware is a new advanced malware scanning engine. It scans registry, files and folders at lightening sp

Quick Heal AntiMalware Settings Scan for suspicious items A signature free scanning to detect malware traces based on heuristic. To enable Scan for

Using Quick Heal Anti-Phishing Quick Heal Total Security prevents you from accessing phishing and fraudulent websites. Phishing is a fraudulent atte

Incompatibility with Internet Explorer 7’s Anti-Phishing Microsoft's Internet Explorer 7.0 also has Anti-Phishing toolbar feature. It has bee

Using Extra Tools Quick Heal Total Security consists of advanced tools which can help user by performing following activities: • Restore the def

Windows Spy This tool can be used to find out more information about an application or process whenever required. At times it happens that we keep o

About Section Quick Heal Total Security About section provides following information: • Quick Heal Total Security Version • Quick Heal Total Secu

Chapter 9 Chapter 4 Using PC2Mobile Scan Quick Heal PC2Mobile Scan feature is available in Quick Heal Total Security. This feature scans for viruses

About This Document This user guide contains all the information you need to install and use Quick Heal Total Security on Windows. Once familiar you

Samsung Samsung-SCH-U420, Samsung-SGH-D500, Samsung-SGH-D500E, Samsung-SGH-D600E, Samsung-SGH-D820, Samsung-SGH-D830, Samsung-SGH-D900, Samsung-SGH-

Important Requirements for PC2Mobile Scan • This feature is only supported on 32-bit Operating Systems of Microsoft Windows XP and Vista. • For W

Connection through Bluetooth To configure your mobile phone via Bluetooth, please follow the below given steps: 1. Connect your Mobile phone to PC

Chapter 9 Chapter 5 Using Quick Heal Anti-Rootkit Quick Heal Anti-Rootkit is a program that proactively detects and cleans rootkits that are activ

Configuring Quick Heal Anti-Rootkit With the help of Scan Settings you can select what item to scan during scan process. Configuring Quick Heal An

Scanning Results and Cleaning Rootkits Quick Heal Anti-Rootkit Scanning 1. Start Quick Heal Anti-Rootkit 2. In the left side of the main window

Cleaning Rootkits through Quick Heal Emergency CD In some cases it may happen that rootkits are not being cleaned. They are reappearing during Quick

Chapter 9 Chapter 6 Customizing Quick Heal Total Security Quick Heal Total Security is provided with various options for customizing. You can easil

Scanner - Scan Options The Scanner settings will affect the scanning during manual scans. Scanner primarily contains the following options: What it

How to respond when a virus is found This option allows the user to configure following activities when a virus is found during a scan: Repair Aut

About Quick Heal Total Security Quick Heal Total Security gives your desktop needed protection from various Internet threats. It gives Internet Sec

Using Advanced Options while scanning The Advanced options determine how to perform a scan. You can set following options as per your requirements:

Scanner – Memory Scan Quick Heal Total Security scans the system memory every time it is started. It ensures that any infectious object is not runni

Scanner – Registry Restore The Registry is a database used to store settings and options of Microsoft Windows Operating Systems. It contains informa

Protection – Online Protection Quick Heal Total Security Online Protection continuously scans the system and prevents virus infection from E-mail At

How to respond when a virus is found Deny Access Prevents you from using a virus-infected file. Repair Automatically, delete if unsuccessful At

Protection - E-mail Protection 1. Start Quick Heal Total Security. 2. Click on Options, under the top menu of the Quick Heal Total Security. 3. S

Prevent new worm infection filtering e-mail clients E-mail clients allowed to send mails Total Security E-mail protection is by default configured

Protection – AntiSpam Quick Heal AntiSpam has been integrated with Quick Heal E-mail Protection. It will block unwanted mails coming to your inbox. C

Anti Spam Filter Folder Quick Heal Anti Spam scans the mail while scanning it will append the subject of the Spam mail with [SPAM] -. A SpamMails f

To run Quick Heal Anti-Phishing under Windows 2003 Operating System, following settings are required: 1. Open Internet Explorer. 2. Go for Tools,

Table of Contents INSTALLING QUICK HEAL TOTAL SECURITY...

Updates - Automatic Updates 1. Start Quick Heal Total Security. 2. Click on Option, under the top menu of Quick Heal Total Security. 3. Select Au

Updates - Messenger 1. Start Quick Heal Total Security. 2. Click on Options, under the top menu of Quick Heal Total Security. 3. Select Messenger

Getting messages from Local Folder or Network path Quick Heal Total Security Messenger can be configured to gather messages from a Local Folder or th

Miscellaneous - Exclusions You can configure Quick Heal Total Security to skip scanning of certain files or folders. Scanning can be excluded in bot

Miscellaneous - General Quickly scan system at Windows startup Enable Startup Scan This option lets Quick Heal Total security to scan the startin

Chapter 9 Cleaning Viruses Quick Heal warns you for a virus infection when: • A virus is encountered during a manual or scheduled scan. • A virus

Cleaning virus encountered in memory “Virus Active in memory” means that virus is active, spreading to other files, computer (if connected to networ

Chapter 8 Using Emergency CD and Command line Scanner Quick Heal Total Security Emergency CD, create your own emergency bootable CD that will help

Using Command line Scanner Command line Scanner is executed using EMGSCAN.EXE command at the DOS command prompt. EMGSCAN.EXE usage is: Emgscan.exe

Chapter 9 Updating Quick Heal Total Security Updates for Quick Heal Total Security are posted regularly on its website containing detection and rem

UPDATES - MESSENGER...

Update Guidelines for Network Environment Quick Heal Total Security can be configured to provide hassle free updates across the network. You are su

FAQ – Frequently Asked Questions General Queries What is a Virus? Virus is a malicious piece of software or code, which is written intentionally f

Why do you recommend not using full share access features on computer? Allotting full share access rights to drives and folders could be dangerous f

How to disable System Restore feature on WIN XP? Disabling System Restore under Windows XP: Point to Start, Control Panel, Performance and Maintena

Registration and re-activation: I have reinstalled Quick Heal Total Security. Should I register it again? If due to any reason you need to reinstal

How long can I use this registered copy? You can use registered copy till the subscription period of your Quick Heal Total Security copy. After the s

Renewing Quick Heal Total Security How do I renew my copy of Quick Heal? To renew Quick Heal Total Security you need to buy renewal code. You can bu

Updating Quick Heal Total Security I am using Quick Heal Total Security on my network. How can I configure Quick Heal Total Security so all systems

Glossary activity log A file in which Quick Heal maintains the log of all the virus detection and removal activities during each scan. archive file

hard disk A non-removable disk built into your computer and used to store information. hotkey A shortcut key which when pressed opens a menu or exec

Chapter 1 Installing Quick Heal Total Security Quick Heal Total Security has a very simple installation procedure. While you are installing, simply

Technical Support If you call Technical Support and have the necessary information on hand we will be able to help you more efficiently. Where shoul

Contact Us Head Office World wide Online support centre Quick Heal Technologies (P) Ltd. 603 Mayfair Towers II, Wakdewadi, Shivajinagar, Pune 411 0

E-mail scanning supported clients E-mail scanning is supported for any POP3 e-mail clients including: • Microsoft Outlook Express 5.5 and above •