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Chapter 10 Maintenance and
Troubleshooting
Introduction
This chapter includes instructions on cleaning the VC6000 Series, and provides troubleshooting solutions for
potential problems during VC6000 Series operation.
Maintaining the VC6000 Series
The computer is factory-sealed (except for the SIM card door and memory card slot) and contains no
user-serviceable parts.
Only qualified Motorola Service Centers should service the computer.
For trouble-free service, observe the following tips when using the VC6000 Series:
•
Do not scratch the screen of the VC6000 Series. When working with the VC6000 Series, use stylus or
plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other
sharp object on the surface of the VC6000 Series screen.
•
Although the VC6000 Series is water and dust resistant, do not expose it to rain or moisture for an extended
period of time. In general, treat the VC6000 Series as you would any other electronic device.
•
The screen of the VC6000 Series is glass. Do not to drop the VC6000 Series or subject it to strong impact.
•
Do not store or use the VC6000 Series in any location that is extremely dusty, damp, or wet.
•
Periodically check nuts and bolts to ensure they are tightened to the proper torque.
•
Ensure that all unused connctors and slots are coverd or close.
•
Protect the VC6000 Series from temperature extremes and keep it away from heat sources.
•
Use a soft lens cloth to clean the VC6000 Series. If the surface of the VC6000 Series screen becomes soiled,
clean it with a soft cloth moistened with a diluted window-cleaning solution.
•
Periodically check the vehicle battery to ensure proper product operation. Vehicle battery life depends on
individual manufacture instructions.
- Product Reference Guide 1
- VC6000 Series 3
- Warranty 4
- Revision History 5
- Contents 7
- Table of Contents vii 9
- Table of Contents ix 11
- About This Guide 13
- Software Versions 14
- Chapter Descriptions 15
- Notational Conventions 15
- Related Documents 16
- Service Information 16
- About This Guide xv 17
- Chapter 1 Getting Started 19
- Optional Accessories 20
- Model Configurations 21
- Features 21
- Front View 22
- Getting Started 1 - 5 23
- System Indication LED 24
- Application LEDs 24
- Getting Started 25
- Installing an SD Memory Card 26
- Installing the VC6000 Series 26
- Standby Mode 27
- Resume from Standby Mode 27
- Controlling Screen Brightness 27
- Warm Boot 28
- Cold Boot 28
- Clean Boot 28
- Chapter 2 Installation 29
- Guidelines for Routing Cables 30
- Cigarette Lighter Cable 31
- Supported Bus Types 32
- 9 Pin Deutsch Cable 33
- 6 Pin Deutsch Cable 33
- 50 Pin Accessory Cable 35
- Auxiliary Port Pin layout 35
- Table 2-2 36
- Installation 2 - 9 37
- Installation 2 - 11 39
- Installing the GPS Antenna 40
- Installation 2 - 13 41
- Free-standing Pedestal Mount 42
- Adjustment knob 42
- Desk Mount 43
- Using the Keyboard 46
- Keyboard Functionality 47
- Soft Keyboard 47
- Soft Input Panel Keyboard 48
- Today Screen 49
- Status Icons 50
- Getting Started 3 - 7 51
- Programs 52
- Getting Started 3 - 9 53
- Settings 54
- Getting Started 3 - 11 55
- Table 3-6 56
- Getting Started 3 - 13 57
- Adjusting Volume 58
- Chapter 4 Using the Phone 59
- Turning the Phone On and Off 60
- Audio Modes 61
- Making a Call 62
- Making an Emergency Call 63
- Answering a Call 64
- Smart Dialing 65
- Muting a Call 66
- Taking Notes 66
- Using Speed Dial 67
- Editing a Speed Dial Entry 68
- Deleting a Speed Dial Entry 69
- Using Call History 70
- Using the Phone 4 - 13 71
- Viewing Call Status 72
- Using the Call History Menu 73
- Conference Calling 74
- Text Messaging 75
- Sending a Text Message 77
- Figure 4-39 78
- Signal Strength Icon 80
- Wireless Applications 5 - 3 81
- Chapter 6 Using Bluetooth 83
- Disabling Bluetooth 85
- Enabling Bluetooth 85
- Using Bluetooth 6 - 5 87
- Using Bluetooth 6 - 7 89
- Available Services 91
- Creating a New File or Folder 93
- Deleting a File 93
- Getting a File 93
- Copying a File 93
- Dial-Up Networking Services 94
- Sending a Contact 95
- Swapping Contacts 96
- Fetching a Contact 97
- Sending a Picture 97
- Headset Services 98
- Hands-free Services 99
- Serial Port Services 100
- Using Bluetooth 6 - 19 101
- IrMC Synchronization Services 102
- Using Bluetooth 6 - 21 103
- Deleting a Bonded Device 104
- Accepting a Bond 104
- Bluetooth Settings 105
- Dial-Up Networking Service 106
- File Transfer Service 107
- Headset Audio Gateway Service 108
- IrMC Synchronization Service 108
- OBEX Object Push Service 109
- Figure 6-35 110
- Figure 6-36 110
- Table 6-6 110
- Serial Port Service 111
- Discovery Tab 112
- Virtual COM Port Tab 113
- Profiles Tab 114
- System Parameters Tab 115
- Miscellaneous Tab 115
- Table 6-14 116
- Chapter 7 GSM Configuration 117
- Ensuring Network Coverage 118
- Configuring a Data Connection 119
- Ending a Data Connection 121
- VC6000 Series Settings 123
- Security 124
- Call Barring (Call Blocking) 125
- Caller ID 125
- Call Forwarding 126
- Call Waiting 126
- Voice Mail and Text Messages 127
- Fixed Dialing 127
- Changing Networks Manually 128
- Viewing Available Networks 128
- Setting Preferred Networks 129
- Network Time Synchronization 130
- Enhanced Operator Name String 131
- Service Provider Name Display 131
- Introduction 133
- Software Installation 133
- VC6000 Series GPS Setup 133
- Operation 134
- Assisted GPS 134
- Using GPS Navigation 8 - 3 135
- Chapter 9 ActiveSync 137
- Routine Sync Connection 138
- Chapter 10 Maintenance and 139
- Troubleshooting 139
- Connectors 140
- Cleaning Frequency 141
- Table 10-1 143
- Bluetooth Connection 144
- Appendix A Specifications 145
- Table A-1 146
- Getting Started A - 3 147
- Index - 3 151
- Index - 5 153
- Glossary 155
- Glossary - 3 157
- Glossary - 5 159
- Glossary - 7 161
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