Motorola SB3100 Manuel d'installation

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SB3100
Cable Modem
Installation Manual
SURFboard®
Vue de la page 0
1 2 3 4 5 6 ... 56 57

Résumé du contenu

Page 1 - Installation Manual

SB3100Cable ModemInstallation ManualSURFboard®

Page 2

The five front-panel LEDs provide status and activity information as illustrated in Figure 2-2:13452Table 2-1 describes the front-panel LEDs:1 Power F

Page 3

If an error occurs:During the startup, the specific LEDs is off. For example, if the downstream channel is notacquired, the RECEIVE LED goes from flas

Page 4

Table 2-2 describes the rear-panel connections:1 ACT Flashing LED indicates data transfer over the Ethernet connection.2ENET This port provides data t

Page 5

This section provides instructions for cabling the SB3100 and checking its operation. Tocomplete the installation, you must:Connect the cablesConfigur

Page 6

To install the SB3100:Connect the coaxial TV cable to the SB3100 connector marked CABLE and the other end tothe cable outlet or splitter. You may need

Page 7 - SMALL CAPS

The SB3100 can easily serve as a gateway to the Internet for up to 32 users. The users must beon the LAN and the SB3100 must be attached to the LAN an

Page 8

The SB3100 contains all necessary software. The computer must be configured for TCP/IP andhave an IP address assigned. The basic instructions are prov

Page 9

Click Add. The Select Network Component Type window is displayed as illustrated inFigure 3-4:Double-click the Protocol option. The Select Network Prot

Page 10

Click OK. The Network window is displayed as illustrated in Figure 3-6:Click TCP/IP on the Network window. If you have more than one TCP/IP entry, cho

Page 11

Click Properties. The TCP/IP Properties window is displayed as illustrated in Figure 3-7:Select the IP Address tab.Click Obtain an IP address automati

Page 13

To check the computer IP address:On the Windows Desktop, click Start. The pop-up menu is displayed.Select Run and the Run dialog box is displayed as i

Page 14

Click Renew, if an IP address is not displayed, has all zeros (Win95), or has the words “IPAutoconfiguration Address” (Win98) as shown in Figure 3-10.

Page 15

Type http://192.168.100.1/config.html in the URL address line and press ENTER. TheConfiguration window is displayed as illustrated in Figure 3-11:Type

Page 16

To upgrade the SB3100 over the cable network:Load the new firmware on the headend TFTP server in the same directory as the TFTP logfile.Modify the DOC

Page 17

SNMP can also be used to update the SB3100. The following lists the steps and provides theexpected results. The SB3100 must be on and registered.The f

Page 18

In the root window, choose SNMP MIB Browser from the Misc pull-down menu to start thebrowser.Type <IP address of the CM> in the browser IP Addre

Page 19

This section provides step-by-step instructions to use the SB3100 HTML user interface. Thewindows —Help, Startup, Signal, Addresses, and Logs — provid

Page 20

Click Startup at the bottom of the HTML window and the Configuration Manager Startupwindow is displayed:It provides a power-up status for each item on

Page 21 - ENET port

Click Signal at the bottom of the HTML window and the Configuration Manager Signalwindow is displayed:This window provides the current downstream and

Page 22 - ENTER. The

Click Address at the bottom of the HTML window and the Configuration ManagerAddresses window is displayed:

Page 23

TCP/IP... 3-4

Page 24

Type http://192.168.100.1/logs.html and the Configuration Manager Logs window isdisplayed:This is a sample Events Log that is generated during startup

Page 25

This section provides information to assist you in quickly detecting, isolating, and resolvingerror conditions that might occur when using the SB3100.

Page 26 - ENET port on the SB3100 rear

Table 5-2 is the troubleshooting checklist that provides TRC with needed information:Complete description of the problemNetwork layout and IP addresse

Page 27

Modulation 64 or 256 QAMData rate38 Mbps maximum (limited by Ethernet)Frequency88 to 860 MHz (30 kHz minimum step size)Bandwidth 6 MHzSymbol rate64 QA

Page 28

This appendix provides the meaning of the messages in the Events Log. This log is generatedduring startup and operation and contains up to 200 entries

Page 29

T00.0SYNCTiming SynchronizationT01.0 Failed to acquire QAM/QPSK symbol timing. Errorstats? Retry #’s?T02.0Failed to acquire FEC framing. Error stats?

Page 30

R00.0RNG-RSP Ranging ResponseR01.0 NO Maintenance Broadcasts for Rangingopportunities Received T2 time-out.R02.0 No Ranging Response received, T3 time

Page 31

I105.2Down Stream Frequency invalid, not a multiple of62500Hz.4 (Error) CM will continue reading next bytes of Config file.Set to 0 valueI106.0 Up Str

Page 32 - 192.168.100.1)

I117.0Modem Capabilities configuration setting invalidformat.7 (Info) Continue reading next bytes of Config file. Set to 0valueI117.1 Modem Capabiliti

Page 33

D00.0DHCP CM Net Configuration download andTime of Day7 (Info) No action takenD01.0Discover sent no Offer received, No available DHCPServer.4 (Error)D

Page 34

SP-RFI_I04-980724 – Error Codes for MAC Management Messages... B-2SYNC Timing Synchronization...

Page 35

B500.0 Error occurred while reading MAC messages forBLP4 (Error) Discard the msg and wait for the next oneB502.0Unmatched Id when received Auth Reply

Page 36

B510.2SNMP forwarded INVALID Sid %d or it’s alreadydisabled5 (Warn) Discard the messageB511.0 KEK bad state on HandleTimer() 2 (Alert) Discard the mes

Page 37

B523.1Error extracting Key Reject Msg 4 (Error) Discard the messageB523.2 Error extracting Author Invalid Msg 4 (Error) Discard the messageB523.3 Erro

Page 38

D500.0Error in initializing DHCP Client 4 (Error)D501.0 TFTP - Unable to allocate spaces for ModemCapabilities data.4 (Error) Set value to 0. Possibly

Page 39

D514.0Unable to write config params to NVRAM. 1 (Emerg) Reports flash corruption to event log.D514.1 Unable to write logs to NVRAM. 1 (Emerg) Reports

Page 40

F501.0Bridge Hook. Init failed to get Ethernet InterfacePointer1 (Emerg) The CM would not return a pointer to Ethernetinterface. Contact your vendor.F

Page 41

F507.3MAC Filters. Set Max Entries. Can’t get memoryfor address entries1 (Emerg) Bridge could not allocate memory to hold MAX CPE# of entries in MAC a

Page 42

F509.4IP Filters. Failed to add IP Filter. Cannot allocatememory for entry.1 (Emerg) SNMP tried to add an inbound IP filter and bridgecould not alloca

Page 43

F510.16Bridge Api. Delete LLC Filter failed. Failed to openfilter pipe2 (Alert) The CM experienced a problem using a pipe. This isserious. Contact you

Page 44

F510.39Bridge Api. Get IP Spoof Entries. Failed to retrieveget status from pipe.2 (Alert) The CM experienced a problem using a pipe. This isserious. C

Page 46

H501.1HFC: Shutting Upstream Down 7 (Info)H501.2 HFC: Shutting Downstream Down 7 (Info)H501.3 HFC: US BABBLE PHY ERROR 3 (Critical)H501.4HFC: LOST TRC

Page 47

I500.0Registration Completed 7 (Info)I502.0 Error transmitting Registration Request message 4 (Error) Time out and the board will resetI503.0 Cable Mo

Page 48

M550.3Hash Table failed to delete entry. Hash Key out oftable range1 (Emerg) System attempted to hash into a hash table. Hashkey that was calculated w

Page 49

T509.0Acquired DS with status %s, DS Freq %d, US Id%d",8 (Debug) No action takenT510.0 Acquire DS after RR Chg with status [status] 8 (Debug) No

Page 50

X501.16Unable to start TFTP of software update image.Out of resources.4(Error) Continue using current image. CM was unable totransfer the new image fr

Page 51

X501.28Unit Update – Not updating. This image is not forthis platform.4 (Error) Continue using current image file.Illegal update. Can’t go from instal

Page 52

CMTS Cable Modem Termination SystemDHCP Dynamic Host Configuration ProtocolFECForward error correctionIP Internet ProtocolLAN local area networkLED li

Page 54

The General Instrument SURFboard® SB3100 cable modem provides the link from the home orbusiness computer to a high-speed DOCSIS 1.0 or 1.1 compliant d

Page 55

The following sections provide information and instructions to install, configure, and operate theSB3100.Section 1 Introduction provides a product des

Page 56

If repair is necessary, call the General Instrument Repair Facility at 1-800-227-0450 for aReturn for Service Authorization (RSA) number before sendin

Page 57

The SB3100 cable modem delivers digital multimedia content in a two-way transmissionsystem. It provides access to a data network running over the cabl

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