m Motorola SURFboard® SBV6120 DOCSIS 3.0 Digital Voice Modem Installation Guide
B 1 Overview 10 LED Off Flashing On 3 SEND Send channel not found Scanning for an upstream channel connection Green: Upstream channel is conn
B 1 Overview 11 Rear Panel 1234 The rear panel contains the power receptacle and cabling ports and connectors: SBV6120 Rear Panel Cabling Ports an
B 1 Overview 12 MAC Label The SBV6120 Media Access Control (MAC) label is located on the bottom of the SBV6120. The label contains the MAC address,
B 2 Getting Started 13 2 Getting StartedBefore You Begin Before starting the installation, check that the following items were included with your
B 2 Getting Started 14 Signing Up for Internet Service You must sign up with an Internet Service provider to access the Internet and other online s
B 3 Installing the Digital Voice Modem 15 3 Installing the Digital Voice Modem To install and configure the SBV6120 digital voice modem for a sing
B 3 Installing the Digital Voice Modem 16 SBV6120 LED Activity During Startup LED Description POWER Turns on when AC power is connected to the SB
B 3 Installing the Digital Voice Modem 17 POWER32145POWER32145 Testing the Connections To verify that all the components were properly installed, p
B 3 Installing the Digital Voice Modem 18 Obtaining an IP Address for an Ethernet Connection To obtain the IP address for your computer’s network i
B 3 Installing the Digital Voice Modem 19 Configuring TCP/IP in Windows Vista 1. Open the Control Panel. 2. Click Network and Internet to displa
B i Safety and Regulatory Information 2 © 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduc
B 3 Installing the Digital Voice Modem 20 Verifying the IP Address in Windows Vista Do the following to verify the IP address: 1. On the Windows D
B 3 Installing the Digital Voice Modem 21 You can mount the SBV6120 horizontally or vertically. Do the following to mount your SBV6120 on the wall:
B 3 Installing the Digital Voice Modem 22 Figure 1 SBV6120 Wall Mounting Template
B 4 Troubleshooting Tips 23 4 Troubleshooting Tips If the solutions listed in the table below do not resolve your problem, contact your service p
B 4 Troubleshooting Tips 24 Problem Possible Solution your operating system described in Configuring TCP/IP. Call your service provider if you ne
B A Software License 25 A Software License SURFboard SBV6120 DOCSIS 3.0 Digital Voice Modem Motorola, Inc. Home & Networks Mobility Solutions
B A Software License 26 with Motorola and its 3rd party licensors. Motorola retains all rights not expressly licensed under this License. The Softw
M Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com MOTOROLA and the Stylized M logo are registered in the US
B i Safety and Regulatory Information 3 i Safety and Regulatory Information IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, bas
B i Safety and Regulatory Information 4 • Always first touch the coaxial cable connector on the digital voice modem when disconnecting or re-conne
B i Safety and Regulatory Information 5 CARING FOR THE ENVIRONMENT BY RECYCLING Important VoIP Service Information Please contact your Inter
B i Safety and Regulatory Information 6 determined by turning the equipment off and on, the user is encouraged to try to correct the interference b
B Contents 7 Contents Safety and Regulatory Information Overview Contact Information ...
B 1 Overview 8 1 Overview The Motorola® SURFboard® SBV6120 DOCSIS® 3.0 Digital Voice Modem provides high-speed Internet access and up to two lines
B 1 Overview 9 Front Panel During normal operation, the POWER, RECEIVE, SEND, and ONLINE LEDs are always On. The LINK LED flashes when the digital
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