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GroupWise to Go
6
Novell Connection June 2002
FEATURE
Photo: © Kathleen Finlay/Masterfile
s a network administrator, you probably spend as
much or more time away from your desk as you
spend at your desk—and you’re not alone. In fact,
if the company you work for is anything like Novell, you
probably find during any 30-day period that at least 40 percent
of your colleagues are also on the go.
These days, physical location doesn’t necessarily define
work. Whether you are in another building, in another state,
on the road, in the air, at a restaurant, at a hotel, or at home,
work is something you do—not where you are.
This statement is all the more true of the workforce Novell
calls the deskless workforce. The deskless workforce includes
employees who literally may not have a desk or, even if they
have one, are seldom there. Deskless workers include field-
service representatives, manufacturing personnel, transporta-
tion staff, distribution-center workers, warehouse employees,
delivery agents, and store clerks.
Mobile employees and deskless workers present unique chal-
lenges. For example, setting up a corporate messaging and col-
laboration system that users can access from their desks is one
thing. But how do you extend this system’s services to users
who aren’t at their desk or who don’t have a desk?
Setting up a web-based system that enables users to access
the corporate collaboration application from any PC or laptop
equipped with a browser is a good start. However, nomadic
workers prefer to travel light. For some workers, even laptops
are too cumbersome. Consequently, many mobile employees
and most deskless workers carry only small devices, such as
their cell phones or personal digital assistants (PDAs).
How do you enable users who carry such devices to easily
and conveniently access the messaging and collaboration re-
sources they need? Novell and its partners offer products de-
signed to make accessing GroupWise 6 easy, fast, and secure
from wherever you are—using the device of your choice. (For
information about a few partner products designed to help mo-
bile and deskless workers manage GroupWise accounts, see
“GroupWise Partners’ Products for Portables” on p. 10.)
CHECK IT OUT FOR YOURSELF—WE DID
The foundation for ubiquitous access is GroupWise 6
WebAccess, one of several components that comprise
GroupWise 6. (For an overview of all GroupWise 6
components, see “GroupWise 6: A Reliable and Secure Mail
Carrier,” Novell Connection, Feb. 2001, pp. 6–20. You can
download this article from www.ncmag.com/past.)
As you probably know, GroupWise 6 WebAccess enables
users to access their GroupWise Universal Mailbox over the
Internet or an intranet using any browser that supports HTML
3. Browser-based access to GroupWise 6 offers users a familiar
interface and a complete set of features, including e-mail
management, integrated calendaring and scheduling, task
management, document management, and shared folders.
GroupWise 6 WebAccess also enables users to access their
Universal Mailbox using cell phones and PDAs—including
Palm OS, Windows CE, and PocketPC devices—that are
equipped with wired or wireless modems. Accessing Group-
Wise 6 accounts from these portable devices offers an intuitive
(and basically familiar) interface and a limited but practical set
of features, such as complete e-mail management, integrated
calendaring and scheduling, and task management.
To check out this seeming universal access, I signed up for an
account on Novell’s GroupWise 6 WebAccess demonstration
site at http://webaccess.novell.com. Admittedly, the demonstra-
tion setup is nothing fancy, and nothing fancy is warranted.
Although several servers and a storage area network (SAN)
might be warranted on a real network, a single server suffices for
a demonstration, where fault tolerance is not an issue. Novell
runs its GroupWise 6 WebAccess demo on a single Pentium III
450 server with only 1 GB of RAM. “It’s really quite bland,”
confesses Novell engineer Patrick Holderness.
Nevertheless, the opportunities the demo affords are im-
pressive. Register for an account today, and for the next 180
days, you can access your account using portable devices. I
tested the experience of accessing my newly created Group-
Wise 6 account from the following devices:
A
by Linda Kennard
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Résumé du contenu

Page 1 - GroupWise to Go

GroupWise to Go6Novell Connection June 2002FEATUREPhoto: © Kathleen Finlay/Masterfiles a network administrator, you probably spend asmuch or more tim

Page 2

Please visit our advertiser, Laura Chappell, at www.packet-level.com

Page 3

enable you to complete some of theactions that you can complete when youaccess options of the same name fromthe Toolbar in the browser interface. What

Page 4

WebAccess returns a new item ready foryou to complete. To complete the item,you scroll to, select, and complete (bypressing Edit) each of the displaye

Page 5

States for as little as U.S. $20 monthlyfor limited access or U.S. $39.99monthly for unlimited access. On thisU.S. $39.99 rate, Palm offers discountst

Page 6

the username and password informationI needed to enable web access.) Accessing GroupWise From a Palm OS DeviceWith your Palm OS device equippedwith a

Page 7

you can choose one of the followingthree options:• Main menu• Update• Go toAs you would expect, pressing Mainmenu gives you the main GroupWisemenu. Wh

Page 8

The Bottom Line on the Palm InterfaceThe bottom line is that the Palminterface gives you a few extra featuresthat you don’t get on the cell phone—and

Page 9 - Getting GroupWise to Go

Please visit our advertiser, Novell, at www.novell.com.

Page 10

Please visit our advertiser, Novell, at www.novell.com.

Page 11 - FEATURE GroupWise to Go

After I connected to the Internet, I selected the Address Bar option fromthe View menu. Selecting this optionopened up the address bar in the PocketIn

Page 12 - PALM OF YOUR HAND

Please visit our advertiser, Novell Provisioning, atwww.novell.com/eprovisioning.

Page 13

• My Dell desktop, equipped withMicrosoft Internet Explorer• My cell phone, a Motorola StarTAC7868W• My Palm PDA, a Handspring Visor• A borrowed Pocke

Page 14

Please visit our advertiser, Computhink, atwww.computhink.com

Page 15

10Novell Connection June 2002FEATURE GroupWise to GoGroupWise Partners’ Products for PortablesSeveral Novell partners, including the following, havepr

Page 16 - June 2002 Novell Connection

Please visit our advertiser, ACCPAC, at www.accpac.com.

Page 17

1 on p. 8.) These icons (from top tobottom) enable you to open your Uni-versal Mailbox, compose a message, openthe address book, search documentsstore

Page 18

Please visit our advertiser, Advisor GroupWise Summit, atwww.Advisor.com/GroupWiseSummit

Page 19 - Cell Phone Support

up for whatever service enables webaccess. For example, to use the mini-browser on my Motorola StarTAC7868W, I called my wireless provider,Verizon Wir

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