Motorola MTM5400 Manuel d'installation Page 16

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16 MTM5400 Mobile Terminal Installation Manual SCOPE
Service Information
Europe, Middle East and Africa Region
EMEA Systems Support Centre (ESSC)
The EMEA Systems Support Centre provides a remote Technical Support Service to help customers
resolve technical issues and quickly restore networks and systems. This team of highly skilled
professionals is available to customers with current service agreements in place that include the Technical
Support Service. The ESSC technical experts may be accessed through the EMEA Integrated Call Center
either electronically or using the telephone numbers listed below. If you are unsure as to whether or not
your current service agreement entitles you to benefit from this service, or if you would like more
information about the Technical Support Service, please contact your local customer support or account
manager for further information.
Contact details:
Email: ESSC@motorolasolutions.com
List of Telephone Numbers:
It is recommended that access from any other country uses: +44 2030 277499
EMEA Systems Component Centre (ESCC)
The European Systems Component Centre provides a repair service for infrastructure equipment.
Customers requiring repair service should contact the Customer Information Desk to obtain a Return
Material Authorisation number. The equipment should then be shipped to the following address unless
advised otherwise.
Country In Country Number to Dial
Austria 01206091087
Denmark 043682114
France 0157323434
Germany 06950070204
Italy 0291483230
Lithuania 880 030 828
Netherlands 0202061404
Norway 24159815
Portugal 0217616160
Russia 810 800 228 41044 (Alternative 810 800 120 1011)
Saudi Arabia 800 844 5345
South Africa 0800981900
Spain 0912754787
United Kingdom 02030 277499
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