MTM5400TETRA Mobile TerminalWhen printed by MotorolaFeature User GuideAmerican Communication SystemsDiscover the Power of Com munications ™TO ORDER –
3Icon ConventionsThe document set is designed to give the reader more visual cues. The following graphic icons are used throughout the documentation s
93To protect access to network operation:1. From the main menu, select Security > PIN Protect. On is highlighted.2. Press Select.3. At the Code pro
94The MenuAfter entering the PUK successfully, you will be prompted to replace the forgotten code.At the New Code prompt enter the new 4-digit code, a
95Automatic KeylockThis feature locks the keypad automatically after not using it for predefined minutes. To turn it on/off highlight Auto. Lock and p
96The MenuAir Encryption Key DeletionPlease check with your Service Provider whether the terminal is provided with air interface encryption keys.You c
97TMSCK ValidityFrom the main menu, select Security > TMSCK Validity.SCK (Static Cipher Key) is a secret key the infrastructure uses to encrypt cal
98The MenuDMO SCKFrom the main menu, select Security > DMO SCK.Key version is displayed when you select the option.Air Interface encryption provide
99Setup From the main menu, select Setup.This sub-menu allows you to change your MTM5400 configuration: ring style, set volume, language, audio, tones
100The MenuTo set the volume for the speaker orthe earpiece:1. From the main menu, select Setup > Set Volume > Speaker or Setup > Set Volume
101Setting Volume Adjustment ModeYou can set the volume to Individual or to Common. When it is set to Individual, the audio for Duplex, Simplex, Earpi
102The MenuSetting All TonesTo activate/deactivate all tones (keypad tone and other activity tones used in your MTM5400):1. From the main menu, select
4Getting StartedGetting StartedCongratulations on your purchase of the Motorola MTM5400. Enhanced TETRA features and state-of-the-art technology help
103Setting Periodic AlertPeriodic alert indicates the missed calls, the unread messages and low battery. For each indication the unread message tone i
104The MenuTime & Date Display SettingsFrom the main menu, select Setup > Time & Date >Display.The display shows the current setting:1.
105Setting TimeTo set time:1. From the main menu, select Setup > Time & Date > Set > Set Time.2. Enter time using navigation key and/or n
106The Menu3. To turn on the automatic update Setup > Time & Date > System Update > Time & Offset. Time and offset are updated after
107Display FeaturesThe display menu controls how the display appears.From the main menu, select Setup >Display: • Font Size – sets size of text on
108The MenuSetting the BacklightYour MTM5400 has 3 backlight settings:Manual - By pressing the Backlight Key you can toggle through 5 intensity profi
109Setting the Wallpaper1. From the main menu, select Setup > Display > Wallpaper.2. Press Change. 3. Select required setting (On/Off).4. Press
110The MenuSetting Group Scanning This sub-menu allows you to activate/deactivate the scanning of a list of pre-defined groups programmed in the MTM54
111Selecting a List with Scanning Off1. Select Select List.2. To select a list other than the highlighted one, scroll and press Select. The display sh
112The Menu• There is a selected, active scan list. Scanning is on.Then, the display will show the Scan Lists sub-menu.2. Scroll to the required list
5Controls and IndicatorsIndicates a prompt or message configured by your Service Provider.Example Description<User Defined>1. Rotary Knob /On Pu
113•Check the capacity of the active scan list (number of groups stored in the list).•To Clear all groups from the selected scan list, press Yes. You
114The MenuMy Groups (TMO/DMO)This sub-menu allows you to select/edit your favorite group list.Adding a Group1. From the main menu, select More... >
115Renaming Favorite Folder1. Press Menu and select More... > Group Setup >My Groups.2. Highlight a group folder name and press Menu.3. Select R
116The MenuService Page stores information about:• Manufacturer•Product Type•ISSI•TEI• Serial Number• OPTA (information available only if the BSI feat
117When a call is received during an active call, the number is written to the missed calls list. This missed calls prompt will be invoked automatical
118The MenuStoring Recent Calls to Contacts1. From the recent calls list, scroll to the number you want to store. 2. Press Store. 3. To store the numb
119Calling from Recent Calls1. You can make a Phone, PABX, or Private Call from the entry, depending on the entry you are selecting in the list. 2. Af
120The MenuViewing the Menu Shortcut List1. Press Menu.2. Select More... > Shortcuts. The display shows the shortcut list.Editing Shortcuts1. From
121• Shortcuts Full: the shortcut list is full. Press Yes to confirm that you wish to assign a shortcut to the option. Enter a new key number. If the
122The Menu• Pseudo Log OnTerminal has full functionality available (depending on the service provider) except some services like forwarding calls. Th
6Getting StartedItem Description1 Programmable Rotary Knob / On Push ButtonDefault programming: “Dual” - Press the knob to toggle between “volume” and
1232. Type your User PINWhen the User PIN is highlighted press Select and type your User PIN on the next screen then press OK.3. LoggingFrom this poin
124The MenuBook OnAny terminal (if the Book On is enabled by the Service Provider) can be assigned by the service provider to one person. You are goin
125Selecting Your NetworkThis sub-menu allows you to select the network your MTM5400 will be registered to.Selecting Home Only Network RegistrationFro
126The MenuSelecting Trunked ModeThis sub-menu allows you to select the mode your MTM5400 will be operating on.To set up your operating mode:1. From t
127The MTM5400 will sound the “Transmit Inhibit” tone. The dis-play shows TXI Mode in the first row, and the solid amber LED indicates the TXI Mode.To
128MessagesMessagesGeneralThe messaging feature lets you:• Send text messages (free text or according to user defined or predefined templates).• Send
129You are allowed to edit your messages before sending them. You can send a message when the terminal is idle or during a Group/Emergency/Broadcast C
130MessagesThe sub-menu allows you read text messages, send text messages, and send status messages.Scroll to your selection and press Select to acces
131• Message Delivered – to indicate that the message was successfully sent and received.• Message Failed – the message was not received.Sending Store
132MessagesEntering the InboxFrom the main menu, select Messages >Inbox.The status (if any) of the list is displayed for a few seconds:• No New or
710 Send Key Used to initiate or answer full-duplex calls (such as Phone Calls), or send status and text messages.11 Four Way Navigation KeyPress up,
133Displaying Long Text MessagesIn the message view screen, press More to read the next page, and Back to return to the Inbox. You can view your messa
134MessagesCalling a Number in a MessageYou can return a voice call to the sender of a message or to any number that is embedded in the message text.
135•Select Delete and press Yes to delete the message. When the display shows “Deleted: Message n”, the current message is deleted from the Inbox.Sele
136MessagesUser Defined TemplatesThe user defined mail templates are received, new, sent or programmed messages that are stored in the templates list
137Predefined TemplatesPredefined mail templates are templates that are programmed into your MTM5400 by your Service Provider. You are allowed to perf
138MessagesSending a Predefined Template1. Press Send, PTT, or , or the relevant one-touch numeric key to send the message.2. The display will show o
139Targeted StatusIf your Service Provider has enabled the Targeted Status feature, the status sending display will show you the option of sending you
140MessagesStore & ForwardThis feature enables the host and mobile stations to communicate with each other without having to be available at the s
141by pressing soft key or reject the Call-Out message.• DMO Mode – Call-Out is not supported.• Emergency Mode – all the Call-out alert are ignored.Ca
142Writing TextWriting TextSelecting the Text Entry ModeText entry modes make it easy for you to enter names, numbers, and messages. In the text entry
8Getting StartedUninstalling the TerminalPowering On/Off (On-Off/End/Home Key or Rotary Knob Push Button)To power on: • Press and hold or the On push
143In the text entry screen, select the Menu button >Entry Setup, and then change to one of the methods and its related language (for example: TAP
144Writing TextTAP DisplayPress a key and the display will show the following information:• The icon indicating the current text writing method – see
145• To exit Numeric mode in TAP, press and hold any numeric key.List of Keys and Characters in Alphanumeric Mode:List of Keys and Characters in Numer
146Writing TextList of Keys and Characters in Symbol Mode: Key Symbol Mode+ - × * / \ [ ] = < > § # . , ? ! @ ’ ” - ( ) / : _ ; + & % ×
147Other Keys:Key DescriptionAny numeric key• In TAP press any key to reject word completion and continue with text entry A new completion will be di
148Writing TextWriting in iTAP AlphanumericFor example, let’s write “David 232!”. 1. In the text entry screen, select Menu > Entry Setup, and then
149Word LockingYou can use the partial or full word-lock feature to add words that are not in the dictionary and/or to narrow down the list of alterna
150Writing TextWriting in TAP Alphanumeric1. In the text entry screen, select Menu > Entry Setup, and then change to TAP and its related language.
151What to do if...Your MTM5400 flashes the following messages:Messages Message Description...-Rcvd Call received but not answered, or rejected.Attach
152What to do if...Group already existsThe group you are attempting to add already exists in the My Groups folder.Insufficient Visible SatellitesYour
9Powering On (Emergency Button)Press and hold the Emergency button to power On. The MTM5400 will power On in Emergency Operation or in standard mode (
153No Group Attachment failed. MTM5400 detached from current talkgroup. Please wait until the MTM5400 attaches again to the current talkgroup.No Group
154What to do if...Registration FailureThe MTM5400 could not register within the system. Please try again later.Request Timed OutTriggered by timer ex
155Standalone ModeTerminal is powered OFFNo available servicesThe message is displayed on Slave Control Head in Standalone mode.Software Error:Incompa
156TonesTones In this section interactive animations are included. If necessary, you can download the latest Flash® Player from http://www.adobe.com/.
157General Notificationsupports general indications such as entering Local Site Trunking or entering Transmit Inhabit mode.Positive Notificationsuppo
158TonesDTMF 8 is played when the respecive DTMF key has been pressed.DTMF 9 is played when the respecive DTMF key has been pressed.DTMF Asterisk is p
159Phone Ring Back is played when a phone call is being set up.Phone Busy is played when a phone is busy.Ring Tone 1 is played when the respective rin
Index160IndexAair encryptionkey deletion96AL (ambience listening) 67alarmhorn & light20alias 20alphanumeric keyentering text (letters and digits)
161receiving in DMO 78receiving in TMO 73emergency private call 70encryptionair encryption95air encryption key deletion 96end-stop rotary knob scrolli
Index162on-off/end/home 8programmable numeric 18programmable side 20send 7soft 16speaker control 20knobend-stop rotary knob scrolling 39rotary 17Llist
10Getting StartedUnlocking the MTM5400Your MTM5400 may be locked at power up. To unlock the MTM5400 after powering on, enter the code at the prompt. T
163making a full-duplex call 57making a half-duplex call 57receiving 60short number dial 58private number 20viewing 115programmable numeric key 18prog
Index164TMO/DMOone-touch18tonessetting ’clear to send’102setting all tones 102setting keypad tone 101setting talk permit tone 102tones setup 101transm
MTM5400Quick Reference GuideTurning the MTM5400 On/OffTo power the MTM5400 on/off, press and hold or the On push button.Using the MTM5400 Menu System
Sending a Status MessageSelect the desired group, then press the Menu button and select Messages > Send Status. Select status and press or PTT. Se
ww w .motorola.com/tetra 68015000180-A@68015000180@EN
11Looking After Your MTM5400To clean your MTM5400, use a moistened or antistatic cloth. DO NOT use a dry or electrostatically charged cloth.
12Getting StartedThe DisplayHome (Idle) DisplayA powered-on, idle terminal shows the following typical Home display:status icon areaTrunked Mode Home
13Status IconsStatus icons appear when your phone is engaged in certain activities or when you have activated certain features. Status IconDescription
14Getting StartedDMO RepeaterDisplayed when the repeater option in DMO is selected. This icon has three states:Solid – while the terminal has detected
15The LED Status IndicatorThe LED indicator shows the in-service states of your MTM5400. Please refer to the table below.New Message(s) in InboxIndica
16Getting StartedKey, Knob, and Button OverviewSoft KeysPress or to select the option that appears in the screen directly next to the upper or lower
17Example of Context Sensitive Menu:This example shows the screen when editing a name listed in the contact list. From the Home display, press Contcs.
18Getting StartedProgrammable Keys (0-9, *, #, , and )The MTM5400 supports the one-touch feature that allows you to select/activate commonly used
19To use the one-touch feature:• Press and hold the required key for a few seconds. Your MTM5400 displays the number and act according to the programm
20Getting StartedFunction Keys External Alarm KeyTo turn the External Alarm (Horn & Lights Alarm) on or off, press (default function - if not pr
21Aliases can be up to 12 characters in length and may consist of letters, numbers, and spaces.Aliases are displayed during contact list scrolling or
22Getting StartedHome Display Text MessageYour MTM5400 is provided with a feature that allows your Service Provider to send special text messages to y
iContentsContentsGeneral Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Safety Information . . . . . . . . . . . . . . . . . . .
23Terminal Permanent DisableYour MTM5400 is provided with a feature that allows your Service Provider to disable it permanently in case it is stolen o
24Getting Startedthat feature, please enable the gateway option in your MTM5400 (see Gateway/Repeater Selection on page 48.).In DMO it is only possibl
25Entering TMO or DMOEnter TMO or DMO in one of the following ways:• From the Home display press Optns and select Direct Mode if the MTM5400 is in TMO
26Getting StartedPTT Double PushThis feature, if enabled by your Service Provider, allows you to send the tone when the terminal is in idle or Group C
27Incoming Calls During DialingThe MTM5400 remains affiliated to the last Talk Group and receives any group calls. An Incoming call is indicated to t
28Getting StartedReceiving CallsYour MTM5400 alerts you of an incoming call depending on the setting you selected in the Tones menu option (see page 1
29Receiving an Emergency Group Call during a CallThe MTM5400 receives the Emergency Group Call, drops the on-going non-emergency voice call, and conne
30Getting StartedFull-duplex Private PPC ReceivedBroadcast CallThe Broadcast Group Call (also called Site Wide Call) is a high-priority group call fro
31The terminal transmits in a Simplex Private Call without any action from or indication to the user. The Ambience Listening call is automatically end
32Getting StartedMuting/Unmuting the Microphone During a Phone, PABX, or Duplex Private Call, use the mute feature to:• hold conversation without bein
iiBroadcast Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Ambience Listening (AL) . . . . . . . . . . . . . . . .
33Entering Local Area ServiceWhen the MTM5400 receives a Local Area Service indication from the system, the following occurs:• The MTM5400 sounds a to
34TMO Group CallTMO Group Call GeneralA Group Call is an instant communication between you and others in a talkgroup that you select. Participants may
35Each talkgroup may have one associated Announcement Talkgroup (ATG) that it monitors (if set up by your Service Provider).An ATG is a special group
36TMO Group CallUsing the Rotary Knob(If configured by your Service Provider)From the Home display, press shortly on the Rotary knob and rotate until
37Using the Numeric Keypad - Speed DialFrom the Home display, you can dial a group by entering its speed number via the keypad. This feature is called
38TMO Group CallDuring the selection you cannot see calling party information. Press Cancel when using Navigation Keys and Back when using Alphabetic/
39Group Scrolling ConfigurationYour Service Provider can configure scrolling via rotary knob or navigation key as follows:• Scroll to next folder — wh
40TMO Group CallMaking a Group Call1. Select required talkgroup and from the Home display press and hold the PTT. 2. Wait for the talk permit tone (if
41Receiving a Group Call in Idle Screen with Scan OffYou can receive a group call from the selected talkgroup or from the associated ATG only.Your MTM
42TMO Group CallThe terminal sounds a tone as explained in the note below.• To block reception of a Group Call, select Optns then Block. Powering off/
iiiContentsPrivate Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57General . . . . . . . . . . . . . . . . . . . . . . .
43In TXI Mode the MTM5400 will not transmit under any circumstances, except for the Emergency Call, which can be initiated even if the MTM5400 is in T
44TMO Group CallDGNA Reception with Notification MessageWhen a DGNA message is received and DGNA notification was configured by your Service Provider,
45DGNA Reception without Notification MessageIf DGNA notification was not configured by your Service Provider, you will get a tone indication and noti
46DMO Group CallDMO Group CallGeneralIn DMO, the MTM5400 can be used without your Service Provider’s infrastructure.Direct Mode allows communication w
47Favorite FoldersYou can organise your favorite groups into three folders.Selecting the My Groups FolderFrom the Home display, press to quickly acces
48DMO Group CallGateway/Repeater SelectionUse the DMO Config sub-menu for setting the Gateway and Repeater options. 1. Press Optns to enter the option
49Selecting DMO Group Call via GatewayWhile in DMO, proceed as follows to choose a gateway to set up a call via Gateway for the selected talkgroup:1.
50DMO Group CallSelecting DMO Group Call via RepeaterWhile in DMO, proceed as follows to choose the Repeater option to set up a call via Repeater for
51Upon selecting “Specific”, you will see one of the following displays:• The selected gateway address (e.g.: 1022), pre-programmed by your Service Pr
52DMO Group CallMaking a DMO Group Call via Gateway1. While in DMO, choose a gateway as described in “Selecting DMO Group Call via Gateway” on page 49
ivEntering Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109My Groups (TMO/DMO) . . . . . . . . . . . . . . . . .
53Making a DMO Group Call via Gateway and Repeater1. While in DMO, choose the Gateway and Repeater option as described in “Selecting DMO Group Call vi
54DMO Group Call> If it is successful your MTM5400 will display the mes-sage Repeater Call and a repeater call will proceed. The Gateway icon will
55Receiving a DMO Group Call (MS - MS)When an InterMNI call is received, you can press Network to see the Network alias and/or number. Receiving a Gro
56DMO Group CallDMO Private CallIf configured by your Service Provider it is possible to make and receive a Private Call in DMO. However the Gateway a
57Private CallGeneralA Private Call, also called Point-to-Point or individual call, is a call between two individuals. No other terminal can hear the
58Private CallPress and hold PTT. Wait for the talk permit tone (if configured) before talking, and release the PTT when listening. (This is also call
59For example:1. Dial 456 (instead of 4282456, the full number).2. To place the call, press the PTT or .3. To hang up, press .Dialing SchemePrivate I
60Private CallReceiving a Private Call in TMO1. The MTM5400 switches to the incoming Private Call. The display shows the caller’s identity.2. To answe
613. The call ends after a pre-programmed time, or if you press .Receiving a DMO Private CallWhen a DMO Private Call is received, the call is started
62Private CallMaking a Private PPC (Pre-emptive Priority Call)1. Enter the private number and press PTT or .2. If the display shows the called user is
vContentsIndex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160Quick Reference Guide . . . . . . . . . . . . . .
63Phone and PABX CallsGeneralThe Phone Call allows you to call a landline telephone number or a cellular mobile phone number. The Private Automatic Br
64Phone and PABX CallOther Ways of DialingDialing via the Contact ListYou can also use the contact list to select a number you previously stored. Pres
65One-touch Dial One-touch dialing allows you to place a call by pressing and holding one of the keys (1-9). 1. Press and hold the required key for a
66Phone and PABX CallAnswering a Phone or PABX Call1. The MTM5400 switches to the incoming Phone/PABX Call.2. To answer the incoming call, press or a
67Emergency OperationGeneralEmergency Operation is available in TMO and in DMO, if the MTM5400 is in service.Emergency Mode indication (alert tones) c
68Emergency OperationAn Emergency Group Call is configured as non-tactical or tactical:• A non-tactical call initiates on a talkgroup designated by yo
69• If both types are not selected, alarm will be send to the address given by Service Provider.Emergency in TMOOverviewPlease check with your Service
70Emergency OperationEmergency Private Call (Simplex or Duplex)The terminal will start an Emergency Private Call to a pre-defined ID when you press an
71The terminal exits Emergency Mode and switches to the Home display:• If you press and hold the Exit soft key during an Emergency Group Call.• If the
72Emergency OperationMaking an Emergency Group CallTo initiate a call while in Emergency Mode:• Press and hold PTT.• Wait for the talk permit tone (if
1General InformationSafety InformationThe MTM5400 is restricted to occupational use only to satisfy ICNIRP RF energy exposure requirements. Before usi
73After the Hot Microphone time period expires, or if you press PTT during the Hot Microphone period, or if you press End soft key: the Emgcy Mic Ende
74Emergency OperationIf upon entering Emergency Mode, your MTM5400 receives an Emergency call, and Hot Microphone was enabled by your Service Provider
75Silent Emergency ModeSilent Emergency mode is a type of emergency services that provides no audible indications and no keypad tones at the entrance.
76Emergency OperationSilent Emergency and TMO/DMO ModeAs the Silent Emergency is only available in TMO, terminal will change the mode from DMO to TMO.
77• From an open group. (An open group is a super-group to which all DMO groups belong.)Emergency calls can be placed via gateway and repeater. For ga
78Emergency OperationReceiving an Emergency Group Call1. The display shows Emgcy In Use and the caller’s identity as a private number or an alias.2. T
79GPS Location ServiceYour terminal’s GPS Location feature uses information from Global Positioning System (GPS) satellites orbiting the Earth to dete
80GPS Location Service• When your GPS antenna is covered (for example, by your hand or other object) or facing the ground• In temperature extremes out
81• Stay in network coverage. Depending on who your service provider is, the network will provide your terminal with information that helps determine
82GPS Location ServiceThis estimate of accuracy of the calculated location is only a very rough estimate and may vary substantially from the actual ac
2GeneralCopyright InformationThe Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor
83It may take your terminal several minutes to complete the process of determining your location. During this time, a message usually appears on your
84The MenuThe MenuTo Enter the Menu ItemsYou can enter the menu items during a call. If you are viewing a menu when a new call starts, the terminal wi
85To Exit the Menu ItemsPress . Menu IconsThe following icons make it easy to identify the menu items at first glance.Your MTM5400 may exit if no key
86The MenuList of Menu ItemsTemplates CO Box Outbox Send Status Predefined Inbox New Message Security K Validity AirEncrypt Keylock Setup DMSCK Validi
87SetupAudioVolume Adj. ModeCommonIndividualTonesTalk PermitAll TonesKeypad ToneClear to SendOffOnOffOnTone OnTone OffTone OffTone OnPeriodic AlertPer
88The MenuTime & Date Set Format Format Date Format Time Set Time Time Offset Off Time Only System Update Set Date Time & Offset Active Accry
89MessagesRefer to “Messages” on page 128. for details.ContactsGeneralContacts stores Private, Phone, and PABX numbers. Each Contacts entry can store
90The Menu•A Speed Dial number – When you store a phone number, it is assigned a Speed Dial number. You can accept the default Speed Dial number or ch
91Creating a Contact1. From the Home display, press Contcs. Select [New Contact]. Or - from the main menu select Contacts. Select [New Contact].Or - w
92The Menu5. Press Yes to confirm.Deleting a Contact1. From the contact list, scroll to the entry you want to delete.2. Press Menu.3. To delete the en
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