MTS Ultimate TV® ServiceUser Guide
7View Favourites• Press MENU• Under <LIVE TV>, highlight FAVOURITES and press OK• To select the favourite list you want to view, highlight the l
8SearchYou can search the guide and Video on Demand for your favourite programs from one place. You can also search by program name or actor.• Press t
9Call Display on TVSee who’s calling right on your TV screen with MTS Ultimate TV®Message Centre. TV Call Display is free when you subscribe to MTS Ca
10To Delete All Call Logs• Press the MENU button on your MTS TV remote control • Press the RIGHT ARROW button to navigate to MESSAGE CENTRE, press OK•
11How to Use Descriptive Video and Closed CaptioningClosed CaptioningSet up Closed Captioning using MyRemoteIf you use closed captioning on a regular
12Lobby CameraMTS Lobby Camera lets tenants with Ultimate TV in select apartments and condos view their lobby directly on their TV screen. • Tune to c
13Whole Home PVR ServiceYou must subscribe to PVR service to use this section. To subscribe to PVR service call MTS at 204-225-5687 (204-CALLMTS).Whol
14How to Change Single Recording Settings• Press RECORDED TV• Use the ARROW buttons to highlight the program recording (indicated by a red dot)• Press
15• STOP RECORDING– At Scheduled Time– 5 Minutes After– 15 Minutes After– 30 Minutes After– 1 Hour After– 2 Hours After– 3 Hours After• Highlight you
16When do my programs get deletedIf the system has less than 25 MB of free disk space (which allows only a few minutes of playing time), the oldest pr
MTS Ultimate TV® ServiceComplete User GuideWelcome to MTS Ultimate TV® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17• After the program fi nishes playing the Finished screen appears with the following menu options:• START OVER – Watch the program again• ERASE – E
18Cancel, Stop, Erase RecordingsHow to Cancel Recording from the GuideThe easiest way to cancel a single or series recording is by using the Guide. In
19Resolving Recording Confl ictsThe PVR can record three programs at a time. Recording confl icts occur when additional recordings are attempted.How to
20MyPVRWith MyPVR you can record TV from anywhere you have an Internet connection. Set your PVR from your computer or mobile device and never miss a s
21Controlling Video On Demand ProgramsYou can control Video On Demand using the PAUSE, PLAY, STOP, REW, FF, SKIP and REPLAY buttons.You are Unsure of
22Default Settings for Parental Locking • MTS TV Parental Control locks are set at 18A by default• Locked channels and programs still appear in the Gu
23Getting Ready to Use Parental Locking• Press MENU• Use the RIGHT ARROW button to highlight SETTINGS• Highlight PARENTAL CONTROLS, and press OK• Hig
24• To unlock the entire day, highlight UNLOCK ALL, and press OK. All blocks of time will now have the lock icons removed• To show only the locked tim
25Changing the PIN• Press MENU• Press the RIGHT ARROW button to highlight SETTINGS• Highlight PARENTAL CONTROLS, and press OK• Highlight PARENTAL LOC
26Apps on TVWe are constantly adding new apps to our TV service. Check mts.ca/ultimatetv for the most up-to-date list. To access Apps on TV you must
Apps on TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27Ultimate PicksUltimate Picks lets you keep track of up to six shows at once within a genre! Choose from a selection of genres right on your TV scree
28On-TV Messaging MTS Ultimate TV ‘Entertainment News’ and ‘TV Service’ message notifi cations will show up on your TV. A small window will pop-up in t
29• Use the arrow buttons to navigate to SAVE and press OK• This will disable pop-up notifi cations for entertainment news on every TV (set-top box) in
30The RemotesThere are 5 remote controls for Ultimate TV® service. Each remote has slightly different buttons and different programming instructions,
31Remote Control ProgrammingGetting StartedInstall Batteries in Your Remote Control• The remote control requires two AA-size alkaline batteries (1.5V)
32Program the TV, DVD, or AUX Mode Keys for Ten Popular Brands of Equipment Black MXv4 (RF) Remote Only:1. Power on the device you want to program. Lo
33Black MXv3 (RF) Remote:1. Turn on the device you want to control and point the remote at that device2. Press and hold the mode key (i.e. TV, DVD, or
34Power Control for Multiple DevicesBy default, the POWER key only powers ON or places your set-top box in Standby mode. If you program the TV mode ke
35Black MXv4 (RF) with MTS logo Remote:1. Position your MTS TV remote 1-2 inches away from the device remote. Make sure the infrared ends of the rem
36Lock the Volume Controls to One DeviceSilver/Charcoal Remote:1. Press and hold the STB/MTS key and hold the OK key simultaneously on the remote cont
1Welcome to MTS Ultimate TV®Thank you for choosing to Ultimate TV® Service. We hope you like it as much as we do! Here are a few quick tips we want to
37NOTE: If a programmed mode key has no volume commands of its own, then the volume control will normally operate the TV. If an invalid key is pressed
38Connections and DevicesConnecting the MTS Ultimate TV Set-Top BoxBefore moving or changing components, disconnect the power cord from the MTS Ultima
39BestHDMIVideo and audioHDMI offers higher quality than component video. If your HDTV has an HDMI input, use the HDMI connector. HDMI carries video a
40Connect to an HDTV – Video Only• To determine your best connection, refer to Video Connection Options• If you are connecting to a DVI or Y Pb Pr inp
41Connect to an HDTV – Audio Only• To determine your best connection, refer to Video Connection Options.• If you are connecting to a DVI or Y Pb Pr in
42VIP 2262Connect to a Home Theatre Receiver – Audio Only• To determine your best connection, refer to Audio Connection Options• This video connectio
43VIP 2262 – Option 1VIP 2262 – Option 2
44Connect to a Stereo TV• To determine your best connection, refer to Video Connection OptionsSet-top boxThese connections serve thesame purpose, use
45Connect to a Stereo TV and Stereo VCR• To determine your best connection, refer to Video Connection Options• This video connection method does not s
46VIP 2262 – Option 2
2MTS Ultimate TV® Set-Top Box General Information and MaintenanceUltimate TV® Set-top Box Equiment Care and Maintenane Information:• TO REDUCE RISK OF
47Set-top boxVideo inSample Stereo VCR Sample Stereo TVTO WALL(VIDEO IN)HDMI NETWORKPbPrYS-VIDEOOPTICALLRVIDEO OUT AUDIO OUTTO TV(VIDEO OUT)USBPOWER+1
48TroubleshootingThe below information should help you with troubleshooting issues with your MTS Ultimate TV® service. If your problem is not resolved
49Program Guide has no Channel or Program Information Occasionally, a delay occurs in the delivery of program Guide information. • If the delay is mor
50There is No Audio from the Centre and/or Surrounding Speakers of a Home Theatre Receiver Connected to the MTS Ultimate TV® Set-Top Box• Not all Dolb
51Setup Last ButtonWhen the recent panel is turned on, press the LAST button to display a list of the last 5 channels you have watched. The recent pan
52Program Guide and Menus are Available but No Video• Ensure the TV, the set-top box, and all other relevant pieces of equipment are plugged in, turne
53Turning System Sound Effects On and Off• Press MENU• Press the RIGHT ARROW button to highlight SETTINGS• With GENERAL already highlighted press OK•
54Guide TroubleshootingChannels are Missing in the Program GuideThe program guide appears on-screen correctly, but some channels in the program guide
55PVR TroubleshootingCannot Record a Program• Ensure the set-top box has PVR functionality and that you are subscribed to the MTS PVR service• Movie
56Remote TroubleshootingThe Remote Control is Working Intermittently or Does Not Work• Verify the TV is on• Check the batteries in the remote contro
3Set your TV to STB mode or your MTS service will not work. On some remotes this button is labelled “MTS”.Record TV* with just one clickSkip back in 7
4TV BasicsNavigating the On Screen MenusMenus and ScreensWhen in the MENU, GUIDE, MTS Video on Demand, or Recorded TV screens:• Use the ARROW buttons
5The Program Info ScreenThe Program Info screen displays information about all programs in the Guide, and provides access to a variety of options rela
6Subscribed Channel FilterEnabling the fi lter only displays channels that are subscribed to• Press MENU• RIGHT ARROW TO SETTINGS then DOWN ARROW to h
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