MC21XX SERIESMOBILE COMPUTERUSER GUIDE
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B - 4 MC21XX Series User GuideTable B-227-key Keypad Input Modes KeyNumericModeOrange Key(Alpha Lowercase Mode)Orange + Shift Keys(Alpha Uppercase Mod
Keypads B - 5
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GLOSSARYNumeric802.11/802.11abgn. A radio protocol that may be used by the Motorola radio card.AAccess Point. Access Point (AP) refers to Motorola’s E
Glossary - 2 MC21XX Series User GuideBBar. The dark element in a printed bar code symbol.Bar Code. A pattern of variable-width bars and spaces which r
Glossary - 3but are optional for other symbologies. Using check digits decreases the chance of substitution errors when a symbol is decoded.Codabar. A
Glossary - 4 MC21XX Series User GuideElement. Generic term for a bar or space.EMDK. Enterprise Mobility Developer’s Kit.Encoded Area. Total linear dim
Glossary - 5IEC (825) Class 1. This is the lowest power IEC laser classification. Conformity is ensured through a software restriction of 120 seconds
Glossary - 6 MC21XX Series User GuideLED Indicator. A semiconductor diode (LED - Light Emitting Diode) used as an indicator, often in digital displays
Glossary - 7RRAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read.Reflectance. Amount of light returne
ABOUT THIS GUIDEIntroductionThis guide provides information about using the MC21XX mobile computers and accessories.Documentation SetThe documentation
Glossary - 8 MC21XX Series User GuideSubnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mas
INDEXNumerics27-key keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-12-D bar codes . . . . . . . . . . . . . . . . . . . . . . .
Index - 2 MC21XX Series User Guidecharging battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4charging, temperature range . . . . .
Index - 3hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index - 4 MC21XX Series User GuideUunpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1updates, documentation . . . . . .
72E-155020-01 Revision A - December 2011Motorola Solutions, Inc.1301 E. Algonquin Rd.Schaumburg, IL 60196-1078, U.S.A.http://www.motorolasolutions.com
x MC21XX Series User GuideConfigurationsThis guide covers the following configurations:Software VersionsThis guide covers various software configurati
About This Guide xiChapter DescriptionsTopics covered in this guide are as follows:•Chapter 1, Getting Started, describes the MC21XX’s physical charac
xii MC21XX Series User Guide•Bold text is used to highlight the following:• Key names on a keypad• Button names on a screen.•Bullets (•) indicate:• Ac
About This Guide xiiiIf you purchased your product from a Motorola Solutions business partner, contact that business partner for support.Manufacturing
xiv MC21XX Series User Guide
CHAPTER 1 GETTING STARTEDIntroductionThis chapter describes the MC21XX physical characteristics, how to install and charge the battery, and how to sta
1 - 2 MC21XX Series User GuideFeaturesThe features of the MC21XX mobile computer are shown in Figure 1-1.Figure 1-1MC21XX Mobile Computer KeypadDispla
Getting Started 1 - 3Mobile Computer StartupTo start using the MC21XX:•Install the microSD card (optional).•Install the main battery.•Charge the main
1 - 4 MC21XX Series User GuideFigure 1-3Inserting the microSD CardInstall Main BatteryIf the main battery is charged, the MC21XX can be used immediate
Getting Started 1 - 5MC21XX is used for the first time or after the memory backup battery has fully discharged, the memory backup battery requires app
1 - 6 MC21XX Series User GuideThe following accessories can also be used to charge the battery:•Cradle (and a power supply):• Single-slot USB Cradle.•
Getting Started 1 - 71. Remove the mini stylus from the back of the MC21XX.2. Carefully press and briefly hold the stylus tip on the center of the Cal
1 - 8 MC21XX Series User GuideFigure 1-7Release Latches6. Remove the battery from the MC21XX.Turning Off the RadiosWLAN RadioTo turn off the WLAN radi
Getting Started 1 - 9Figure 1-9Improper Shutdown MessageIf the MC21XX stops responding, first perform a warm boot. A warm boot maintains radio status
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CHAPTER 2 OPERATIONIntroductionThis chapter provides basic instructions for using the MC21XX and navigating the operating system software.Power Button
2 - 2 MC21XX Series User GuideFigure 2-1Sample Applications WindowWindows CE DesktopThe desktop displays the applications available with the Windows C
Operation 2 - 3Selecting ItemsUse a combination of key sequences to select items in a folder or list.To select continuous items in a folder or list:1.
MC21XX SERIES MOBILE COMPUTERUSER GUIDE72E-155020-01Rev. ADecember 2011
2 - 4 MC21XX Series User Guide7. Repeat steps 4 through 6 until all items are selected.8. Perform the desired function (copy, paste, etc.).Adjusting t
Operation 2 - 5Windows CE Status IconsThe taskbar (at the bottom of the screen) displays the Start button, active programs and status icons. The taskb
2 - 6 MC21XX Series User GuideBattery Unknown IconThe Battery Unknown icon displays when communication with the smart battery has not been established
Operation 2 - 7•Run: Runs a program or application.•Suspend: Places the MC21XX in the suspend state.Programs MenuFrom the Start menu, tap Programs to
2 - 8 MC21XX Series User GuideControl PanelTable 2-4 lists the applications in the Control Panel.Table 2-4Programs on the Control PanelIcon Descriptio
Operation 2 - 9Keyboard Input Panel ButtonOn the MC2180, use the Keyboard Input Panel as an alternate input device. For more information, see Entering
2 - 10 MC21XX Series User Guide•Check the Auto hide checkbox to make the taskbar disappear, touch the bottom of the display to make the taskbar return
Operation 2 - 11Figure 2-10Mini Stylus InstallationUse the stylus for selecting items and entering information on the screen. The stylus functions as
2 - 12 MC21XX Series User GuideEntering Information Using the Keyboard Input PanelUse the keyboard input panel (soft keyboard) to enter information in
Operation 2 - 13To perform a cold boot:1. If the MC21XX is in suspend mode, press the Power button to wake the MC21XX.2. Press the Power button to pla
ii MC21XX Series User GuideNo part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permis
2 - 14 MC21XX Series User GuideFigure 2-13Power Settings - Wakeup TabBattery HealthThe health of the battery can be viewed on the MC21XX Power applet.
Operation 2 - 15Using the KeypadFigure 2-14Entering Data on the KeypadSingle-hand Method Two-hand Method
2 - 16 MC21XX Series User GuideBrowserTo use the browser:Tap Start > Programs > RhoElements Basic Browser. The browser window appears.Figure 2-1
Operation 2 - 17Audio RoutingTo route audio to the I/O connector on the bottom of the MC21XX:1. Tap Start > Settings > Control Panel.2. Double-t
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CHAPTER 3 DATA CAPTUREIntroductionThe MC21XX provides three types of data capture options:•linear imager•1D laser scanner•2D imager (MC2180 only).Line
3 - 2 MC21XX Series User GuideThe imager uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its mem
Data Capture 3 - 3Laser Scanning and Linear ImagingTo scan bar codes with the MC21XX:1. Ensure that the MC21XX is loaded with a scanning application.
3 - 4 MC21XX Series User GuideImager ScanningTo read a bar code, a scan-enabled application is required. The MC21XX contains the DataWedge application
Data Capture 3 - 5DataWedgeEnable DataWedgeTo enable DataWedge:1. Tap Start > Settings > Control Panel> DataWedge.2. Tap Running to start the
iiiRevision HistoryChanges to the original guide are listed below:Change Date Description-01 Rev. A 12/23/11 Initial release.
3 - 6 MC21XX Series User Guide4. Select 5. Feedback.5. Select 2. On Send.6. Select 1. Beeper.7. Select 4. Volume.8. Enter a value between 0 and 3 wher
Chapter 4 BluetoothIntroductionBluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio frequenc
4 - 2 MC21XX Series User GuideThe Bluetooth radio in this MC2180 operates as a Class 2 device power class. The maximum output power is 2.5mW and the e
Bluetooth 4 - 3Bluetooth Power StatesCold BootPerforming a cold boot turns off the state of the Bluetooth radio.Warm BootPerforming a warm boot retain
4 - 4 MC21XX Series User GuideUsing Microsoft Bluetooth StackThe following sections provide information on using the Microsoft Bluetooth stack.Power M
Bluetooth 4 - 58. Select Trusted. A dialog box appears.9. Tap Yes. The Bluetooth window appears.Figure 4-3Enter PIN10. Enter a PIN and then tap OK.11.
4 - 6 MC21XX Series User GuideFigure 4-4Make New Connection3. Tap Dial-up Connection.4. Tap Next.5. Tap Bluetooth. The Bluetooth Manager window appear
Bluetooth 4 - 7Figure 4-6Modem Window17. Tap Next. The Phone Number window appears.Figure 4-7Phone Number18. In the phone number text box, enter the p
4 - 8 MC21XX Series User GuideFigure 4-9Dial-Up Connection Window21. If required, enter the information and then tap Connect.22. The MC2180 tries to e
Bluetooth 4 - 9Figure 4-11BTVirtualCOM Window10. Select the desired printer from the list box.11. In the COM Index text box, enter the COM port value
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CHAPTER 5 WIRELESS APPLICATIONSIntroductionWireless Local Area Networks (LANs) allow mobile computers to communicate wirelessly and send captured data
5 - 2 MC21XX Series Integrator GuideFigure 5-1Wireless Launcher MenuMany of the items in the menu invoke one of the Fusion applications. These menu it
Wireless Applications 5 - 3Signal Strength IconThe Signal Strength icon in the task tray indicates the mobile computer’s wireless signal strength as f
5 - 4 MC21XX Series Integrator Guide1. Find out from your IT administrator what the connection settings should be (Extended Service Set Identifier (ES
Chapter 6 AccessoriesIntroductionThe MC21XX accessories provide a variety of product support capabilities. Accessories include cradles, cables and spa
6 - 2 MC21XX Series User GuideInternational AC Line Cord - Provides power to the 2-wire power supply. Purchase separately.US AC Line Cord 23844-00-00R
Accessories 6 - 3Single-slot USB CradleThe Single-slot USB cradle:•Provides 5.4VDC power for operating the MC21XX and charging the battery.•Provides a
6 - 4 MC21XX Series User GuideFour-slot Charge Only CradleThe Four-slot Charge Only cradle:•Provide 5.4 VDC power for operating the MC21XX and chargin
Accessories 6 - 5Four-slot Ethernet CradleThe Four-slot Ethernet cradle:•Provide 5.4 VDC power for operating the MC21XX and charging the battery.•Simu
TABLE OF CONTENTSRevision History...
6 - 6 MC21XX Series User GuideSpeed LEDThe green Speed LED lights to indicate that the transfer rate is 100 Mbps. When it is not lit it indicates that
Accessories 6 - 7Four-slot Spare Battery ChargerThe Four-slot Spare Battery Charger simultaneously charges up to four spare batteries.Spare Battery Ch
6 - 8 MC21XX Series User GuideModem Adapter Cable/Modem DongleUse the Modem Adapter Cable and Modem Dongle to enable data communication between the MC
Accessories 6 - 9SetupConnecting to the MC21XXFigure 6-7Modem Dongle Setup Latch(down position)Latch(up position)Modem DongleModem Adapter CableCAUTIO
6 - 10 MC21XX Series User GuideUsing the Correct Telephone Line TypeUse a standard analog phone line, as in most households. In an office, use a line
Accessories 6 - 11USB ActiveSync/Charge CableThe USB ActiveSync/Charge cable:•Provide the MC21XX with operating and charging power when used with the
6 - 12 MC21XX Series User GuideFigure 6-9USB Charge Cable2. Slide the bottom of the MC21XX into the connector cup of the USB ActiveSync/Charge cable.3
Accessories 6 - 13HolsterThe holster provides a holder for the MC21XX.Figure 6-10Holster The holster holds the MC21XX on a belt or waist band. Slide t
6 - 14 MC21XX Series User GuideHandstrapUse the optional handstrap to securely hold the MC21XX.Figure 6-11HandstrapInstallationTo install the handstra
Accessories 6 - 15Figure 6-13Connect Handstrap to Handstrap Bar5. Feed the end of the thick belt through the buckle.6. Feed the end of the thin belt t
vi MC21XX Series User GuideWindows CE Desktop ...
6 - 16 MC21XX Series User GuideLanyardUse the optional lanyard to hold the MC21XX.Figure 6-14LanyardInstallation1. Feed the ends of both belts through
Accessories 6 - 17Mini StylusTo attached the mini stylus to the MC21XX:1. Feed one loop of the tether into the mini stylus slot.Figure 6-16Attach Teth
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Chapter 7 Maintenance & TroubleshootingIntroductionThis chapter includes instructions on cleaning and storing the MC21XX, and provides troubleshoo
7 - 2 MC21XX Series User Guide•A screen protector is applied to the MC21XX. Motorola recommends using this to minimize wear and tear. Screen protector
Maintenance & Troubleshooting 7 - 3•In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact h
7 - 4 MC21XX Series User Guide•Cotton tipped applicators•Isopropyl alcohol•Can of compressed air with a tube.Cleaning the MC21XXHousingUsing the alcoh
Maintenance & Troubleshooting 7 - 54. All sides of the connector should also be rubbed with the cotton tipped applicator.5. Spray compressed air i
7 - 6 MC21XX Series User GuideTroubleshootingMC21XXTable 7-1Troubleshooting the MC21XX Problem Cause SolutionMC21XX does not turn on.Main battery not
Maintenance & Troubleshooting 7 - 7Tapping the window buttons or icons does not activate the corresponding feature.Touch screen not calibrated cor
Table of Contents viiSecurity ...
7 - 8 MC21XX Series User GuideSingle-slot USB CradleTable 7-2Troubleshooting the Single-slot USB Cradle Symptom Possible Cause SolutionMC21XX battery
Maintenance & Troubleshooting 7 - 9Four-slot Charge Only CradleFour-slot Spare Battery ChargerTable 7-3Troubleshooting the Four-slot Charge Only C
7 - 10 MC21XX Series User GuideUSB ActiveSync/Charge CableTable 7-5Troubleshooting the USB ActiveSync/Charge Cable Symptom Possible Cause SolutionMC21
Appendix A SpecificationsMC21XX and Accessory Technical SpecificationsTable A-1 summarizes the MC21XX technical specifications and intended operating
A - 2 MC21XX Series User GuidePerformance CharacteristicsCPU Marvell PXA320 processor at 624 MHzOperating SystemMicrosoft® Embedded CE 6.0 CoreMemory
Specifications A - 3Data Capture SpecificationsOptions Linear imager1D laser scanner2D imagerLinear Imager SpecificationsOptical Resolution 5 mil mini
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Appendix B KeypadIntroductionThe MC21XX is available with a 27-key keypad.27-Key KeypadThe 27-key keypad contains a Power button, application keys, na
B - 2 MC21XX Series User GuideFigure B-127-Key KeypadTable B-127-Key Descriptions Key DescriptionPower Powers the MC21XX screen on and off (resume an
Keypads B - 3Numeric/Alpha/Special FunctionNumeric, alpha or special function keys. Numeric by default.Produces a special function when the blue FUNC
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