Motorola I850 - SOUTHERNLINC Guide de l'utilisateur Page 26

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© TELENAV 2003-2007 PAGE 26 OF 27
How do I know that the GPS has a signal?
The TeleNav application on your phone will alert you if the GPS does not have a valid signal. If this happens, drive to an
area where there is a clear view of the sky so the GPS can find itself. You can also invoke the GPS application by
pressing MENU, then highlight GPS or the satellite icon and press the OK key. Highlight position and REFRESH if
necessary. If the screen shows SCANNING for more than 60 seconds, you are probably in a poor GPS reception area.
Why does the GPS not work near buildings and other tall objects?
The GPS uses satellite signals from space to find out where it is. Therefore, it needs a clear view of the sky. Tall
buildings and other objects that block the receiver’s view to the sky make it infeasible to determine your location.
Sometimes, the satellites are not overhead but near the horizon; in these cases, the GPS must have a clear view of the
horizon.
How do I enter my destination?
Your destination can be entered in three ways. The first way is to call 877-886-9762 or 408-523-1429 and “dictate” your
destination address to the Voice Address Input System. Then launch the TeleNav application on your Java phone and
this address automatically shows up in the recent destinations list.
The second way to enter your destination is to type it in using the keypad.
The third way is to go to
www.telenav.com, log in, and then enter your destination address, or multiple destination
addresses (up to 10 since this is all the phone can display at once).
Why do I have to call in a phone number to enter an address?
There are multiple ways to enter an address: a) Call the Voice Address Input system and dictate the address, b) preplan
it by logging into
www.telenav.com, and c) entering directly on the phone keypad.
13. Customer Support
Send an e-mail with your questions or comments to the appropriate company’s Customer Service Department, or enter
a comment through the website. We monitor your e-mails and will promptly reply to your inquiries.
TeleNav Inc.
1130 Kifer Road
Sunnyvale, CA 94086
F: 408.245.0238
www.telenav.com
Technical Support
T: 88-TeleNav-4 (888-353-6284)
care@telenav.com
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