Motorola VT1005 - Vonage VOIP Broadband Gateway Modem Guide d'installation

- 1 - QUICK START GUIDE & FREQUENTLY ASKED QUESTIONS RELEASE 2 VOICENT GATEWAYTM VOICENT AUTOREMINDERTM VOICENT BROADCASTBYPHONETM

VOICENT COMMUNICATIONS INC - 10 - CONFIGURATION I. License Setup The license setup window is automatically invoked during installation. If you don’t

VOICENT COMMUNICATIONS INC - 11 - attached file of the email message. Save the attached file to a directory of your choice, such as C:\temp. Please no

VOICENT COMMUNICATIONS INC - 12 - USING AUTOREMINDER I. Make an appointment with automatic phone reminder To invoke AutoReminder program, click on th

VOICENT COMMUNICATIONS INC - 13 - selected. Warning: Since your modem occupies one phone line, you need another phone line to receive the reminder ca

VOICENT COMMUNICATIONS INC - 14 - 8. When you receive the phone call, pick up the phone and say hello. After that, you should hear the appointment rem

VOICENT COMMUNICATIONS INC - 15 - For detailed call history of a particular appointment, you can double click on the appointment in the calendar to i

VOICENT COMMUNICATIONS INC - 16 - Detailed Call Report for all calls for a particular day can be accessed from the View main menu. II. Use pre-record

VOICENT COMMUNICATIONS INC - 17 - RECORD YOUR MESSAGE There are several ways to record your voice messages. If you do not have a professional recordi

VOICENT COMMUNICATIONS INC - 18 - If you have a pre-recorded file that is of a different format, you can always use the Sound Recorder to convert it t

VOICENT COMMUNICATIONS INC - 19 - USING BROADCASTBYPHONE To invoke BroadcastByPhone, click the icon on Windows. The main window is a spreadsheet li

VOICENT COMMUNICATIONS INC - 2 - TABLE OF CONTENT INSTALLATION I. System requirements II. Install Voicent software products III. Install your mode

VOICENT COMMUNICATIONS INC - 20 - 4. When you receive the phone call, pick up the phone and say hello. Once BroadcastByPhone detects a human voice, i

VOICENT COMMUNICATIONS INC - 21 - B. Design a customized message template 1) Invoke the Message Designer by selecting Broadcast à Message Designer fr

VOICENT COMMUNICATIONS INC - 22 - You can see that a new column BookTitle is inserted automatically. The content of the column will be used in each p

VOICENT COMMUNICATIONS INC - 23 - Since responses can not be collected if an answering machine answers the phone call. We have to design the message d

VOICENT COMMUNICATIONS INC - 24 - message. In the main spreadsheet window, you can see there is a new column titled Confirmation. Enter the names and

VOICENT COMMUNICATIONS INC - 25 - WHAT’S NEXT Start using it. Help topics are accessible from the main menu. More information can be accessed from Vo

VOICENT COMMUNICATIONS INC - 26 - FREQUENTLY ASKED QUESTIONS (FAQ) Generic questions for all product G1. What is Voicent product used for? Voicent

VOICENT COMMUNICATIONS INC - 27 - The major differences are: 1). Professional version supports interactive touch tone response and voice message; and

VOICENT COMMUNICATIONS INC - 28 - The Standard version of Voicent AutoReminder uses a fixed reminder message and thus is only suitable for appointment

VOICENT COMMUNICATIONS INC - 29 - The best way to find out is to install the Voicent software and run the program. If you have installed Voicent softw

VOICENT COMMUNICATIONS INC - 3 - INSTALLATION This section covers installation instructions for Voicent software and hardware. The required hardwa

VOICENT COMMUNICATIONS INC - 30 - 4. Your sound card quality is poor. 5. Your have a noisy phone. You can try a different phone line to see if the d

VOICENT COMMUNICATIONS INC - 31 - 1. Your modem is not compatible. There are many brands of voice modems are on the market, not all voice modems

VOICENT COMMUNICATIONS INC - 32 - 2.) You have a bad phone line on either or both outbound and inbound phone lines. If you use a cell phone, the wirel

VOICENT COMMUNICATIONS INC - 33 - B3. When I start Voicent AutoReminder/BroadcastByPhone I got an error message saying Failed to connect to Voicent G

VOICENT COMMUNICATIONS INC - 34 - 2) Use copy & paste: Import your phone list from your database file to Microsoft Excel spreadsheet first, then c

VOICENT COMMUNICATIONS INC - 35 - D1. Do you sell an SDK that would allow me to add an alternative means of user interface? Yes. There are two way

VOICENT COMMUNICATIONS INC - 36 - GETTING HELP If you still have problems after going through this document, we are glad to assist you. There are seve

VOICENT COMMUNICATIONS INC - 37 - Phone support is not free. You have to have a support contract before calling technical support. If you would like

VOICENT COMMUNICATIONS INC - 4 - I. System requirements Software requirements Windows 2000, XP or later. Hardware Intel Pentium III processor or lat

VOICENT COMMUNICATIONS INC - 5 - modem, or Zoom 3075 PC card modem. You can get these modems from your local retailers. Use an external modem Exter

VOICENT COMMUNICATIONS INC - 6 - Install from a Download package Voicent smart download manager allows you to download the entire software program to

VOICENT COMMUNICATIONS INC - 7 - Please note that supporting V.90 or V.92 data transmission standards does not imply your modem is voice capable. A g

VOICENT COMMUNICATIONS INC - 8 - 1) There is a long pause at the beginning of the audio message. 2) No audio message is played when someone picks up t

VOICENT COMMUNICATIONS INC - 9 - If in step 5 the driver provider is Microsoft, then your driver installation is not correct. The default Microsoft dr