Motorola SVG2500 SURFBOARD DIGITAL VOICE WIRELESS GATEWAY - annexe 2 Guide de l'utilisateur

Touchstone®TG852 Telephony Gateway User’s GuideGet ready to experience the Internet’s express lane! Whether you’re checking outstreaming media, downlo

10SafetyGettingStartedBatteryInstallationInstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone TG852 Telephony Gateway User’s Guid

About this ManualThis manual covers the Touchstone TG852 Telephony Gateway. The model numberis on the label affixed to the Telephony Gateway. See the

Ethernet Cable12SafetyGettingStartedBatteryInstallationInstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone TG852 Telephony Gatew

Battery Installation and RemovalThe TG852 Telephony Gateway supports a Lithium-Ion backup battery to providebackup in the event of a local power loss.

TG852 Basic Battery Installation and ReplacementThis model of the Telephony Gateway has the ability to provide battery backup inthe event of a local p

3 Push the battery pack into the bay until it seats into place. If you are tak-ing the battery out of the Telephony Gateway, position your fingerin the

TG852 Extended Battery Installation and Replace-mentUse this procedure to install or replace the backup battery.1 Press down and pull back on the latc

3 Push the battery pack into the bay until it latches into place. If you aretaking the battery out of the Telephony Gateway, use the batterypull strap

Installing and Connecting YourTelephony GatewayBefore you start, make sure that:• You have contacted your cable company and verified that they provide

CableEthernet10/100/1000TelephoneResetUSB1/222143ACBDFEHGTG852PowerEthernetDSUSOnlineWiFiSecureTel 1BatteryTel 2BECAD F H JG I19SafetyGettingStartedBa

Export RegulationsThis product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Admin istration a

Selecting an Installation LocationThere are a number of factors to consider when choosing a location to install yourTelephony Gateway:• Is an AC outle

Factors Affecting Wireless RangeA number of factors can affect the usable range for wireless connections.Note: Note that decreasing the range of your

Step 1Step 2Step 3Step 422SafetyGettingStartedBatteryInstallationInstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone TG852 Telep

23SafetyGettingStartedBatteryInstallationInstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone TG852 Telephony Gateway User’s Guid

Connecting the Telephony GatewayWARNINGRisk of injury or equipment damageConnecting the Telephony Gateway to the home’s existing telephonewiring shoul

Configuring Your Wireless ConnectionThe TG852 ships with wireless LAN security set by default. See the security labelon your product (shown on image at

4 Use the online help information to set configuration parameters as required.Note: Most configuration parameters that you may want to set can be access

4 Configure any or all of the following parental controls:Trusted MAC Addresses:Enter the MAC addresses of any “trusted” computers on the network andcl

Configuring Your Ethernet ConnectionIf your computer is equipped with a LAN card providing an Ethernet connection,you may have to configure your compute

TCP/IP Configuration for Windows 2000Follow these steps to configure the Ethernet interface on a Windows 2000 operat-ing system.Note: Dialog boxes shown

Safety RequirementsARRIS Telephony Gateways comply with the applicable requirements for perform-ance, construction, labeling, and information when use

3 Click Obtain an IP address automatically and Obtain DNS server ad-dress automatically, then click OK.4 Click OK to accept the new settings, and OK a

TCP/IP Configuration for Windows XPFollow these steps to configure the Ethernet interface on a Windows XP operatingsystem.TCP/IPv6 Note: This procedure

2 Double-click the local area connection to be used for your device’s networkconnection.The Local Area Connection Status widow displays.3 Click Proper

5 Click the General tab. Then click Obtain an IP address automaticallyand click OK.6 Click OK to accept the new settings, and OK again to close the Pr

TCP/IP Configuration for Windows VistaFollow these steps to configure the Ethernet interface on a Windows Vista operat-ing system1 Open the Vista Contro

3 Click Manage network connections. If prompted for a connection, chooseLocal Area Connection.The Network Connections window displays.4 Double-click t

5 Double-click Internet Protocol Version 4 (TCP/IPv4) to configureTCP/IPv4.Note: If your cable provider requires TCP/IP version 6, double-click I

TCP/IP Configuration for Windows 7Follow these steps to configure the Ethernet interface on a Windows 7 operatingsystem.1 Open the Windows 7 Control Pan

3 Click Network and Sharing Center.4 Click Local Area Connection to open the Status window.Touchstone TG852 Telephony Gateway User’s GuideSafetyGettin

5 Click Properties to open the Properties window.Touchstone TG852 Telephony Gateway User’s GuideSafetyGettingStartedBatteryInstallationInstallationEth

• Do not use spray cleaners or aerosols on the Telephony Gateway.• Avoid using and/or connecting the equipment during an electri cal storm, toavoid ri

6 Select Internet Protocol Version 4 (TCP/IPv4) and click Properties toconfigure TCP/IPv4.Note: If your cable provider requires TCP/IP version 6, selec

TCP/IP Configuration for MacOS XFollow these steps to configure the Ethernet interface on a MacOS X operating sys-tem.1 Open System Preferences, either

2 Click the Network icon.Touchstone TG852 Telephony Gateway User’s GuideSafetyGettingStartedBatteryInstallationInstallationEthernetConfiguration Usage

3 Choose Automatic from the Location drop-down menu, and Built-in Eth-ernet from the Show menu.4 Choose the TCP/IP tab, if necessary.If you are using

8 If you are using TCP/IPv6, click Configure IPv6 near the bottom of the pre-vious window.9 Choose Automatically from the Configure IPv6 drop-down menu

45SafetyGettingStartedBatteryInstallationInstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone TG852 Telephony Gateway User’s Guid

TG852PowerEthernetDSUSOnlineWiFiSecureTel 1BatteryTel 246SafetyGettingStartedBatteryInstallationInstallationEthernetConfiguration Usage Troubleshooting

Patterns: Normal Operation (WAN and Battery)The following table shows light patterns during normal operation.Note 1: Your cable company may configure t

48SafetyGettingStartedBatteryInstallationInstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone TG852 Telephony Gateway User’s Guid

Cable Modem Start Up SequenceUsing the Reset ButtonUse the Reset button, on the back of the Telephony Gateway, to reset the modemand perform initializ

FCC Part 15 This equipment has been tested and found to comply with the requirements for aClass B digital device under Part 15 of the Federal Communic

Booting from BatteryThe TG852 supports a “Boot from Battery” feature that allows the Telephony Gate-way to begin service without AC power.To start the

TroubleshootingThe Telephony Gateway is plugged in, but the Power light is off.Check all power connections. Is the power cord plugged in firmly at both

I’m not getting on the Internet. (Ethernet)If you are using a hub, is the hub turned on?Are you using the right type of Ethernetcable? Use the supplie

I don’t have dial tone when I pick up my phone, why?In order for telephone service to be functional on the Telephony Gateway,telephone service must ha

5 Is the Telephony Gateway plugged into a wall outlet?• If so, unplug the RJ-11 connector at the back of the TelephonyGateway and plug in a known work

GlossaryThe following is a list of common cable and networking terms.Amp-hour (Ah)A measure of battery capacity. For example, a 1.0Ah battery can nomi

DownstreamIn an HFC network, the direction from the head-end to the subscriber. Someolder cable documentation may refer to this as the forward path.DO

HeadendThe “central office” in an HFC network. The headend houses both video anddata equipment. In larger cable networks, a “master” headend often feed

ProxyA device or program that stands in between a server (for example, a website) and a client (your browser), providing a way to relieve some of theb

TDMATime Division Multiple Access. A method used by DOCSIS-compliant cablemodems for sending upstream data with minimal interference.UpstreamThe path

European ComplianceThis product complies with the provisions of the Electromagnetic Com patibility(EMC) Directive (89/336/EEC), the Amending

Touchstone®TG852 Telephony GatewayUser’s GuideCopyright © 2011 ARRIS. All rights reserved.The information in this document is subject to change with-o

Getting StartedAbout Your New Telephony GatewayThe Touchstone TG852 Telephony Gateway is DOCSIS compliant with the followingfeatures:• Speed: much fas

Coax Cable8SafetyGettingStartedBatteryInstallationInstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone TG852 Telephony Gateway Us

any electronics retailer and most discount stores; you may also need a shortpiece of coax cable (with connectors); use it to connect the splitter to t