Motorola WE800G Manuel d'utilisateur télécharger pdf (Page 57)

SECTION 4 TROUBLESHOOTING

4-4 SECTION 4, TROUBLESHOOTING

My WE800G cannot associate with the wireless access point/router.

! Ensure that your WE800G and the wireless access

point/wireless router have the same security settings that

enable your computer to access the wireless network.

Section 2: Configure Your Wireless Security Settings

describes how to adjust security settings. Some of the key

settings are:

! ESS Auth Mode (Open versus Pre-Shared Key (PSK))

! Encryption status (none, 64WEP, 128WEP)

! Content of Passphrase if the Passphrase option is

selected

! Active key (1-4 for 64WEP, 1-2 for 128WEP)

! Actual key value for the current active key

! SSID. The WE800G must have the exact SSID as the

wireless access point/wireless router. For Motorola

wireless access points or wireless routers, the default

SSID is “motorola xyz”, where “xyz” is the last three digits

of the wireless access point/wireless router’s MAC

address. The SSID is case sensitive. Make sure there are

no trailing spaces.

The WE800G must be set to match the wireless access

point/wireless router for those settings

! As a suggestion, it may be easier to set the wireless access

point/wireless router’s security to open system and no encryption

and set the WE800G accordingly. After making sure the WE800G

can work under this condition, turn on the security features on the

wireless access point/wireless router and then turn on the

security features on the WE800G and try again.

I would like to see if my Internet connection is alive.

For this, you will use the ping command to test the connection.

Before attempting, ensure that Obtain an IP address automatically

has been selected in the computer’s settings and that you have an

IP address assigned. Refer to the configuration information that came

with your router.

1 Open a command prompt by clicking Start and Run.

! For Windows 98 and ME, in the Open field, type command

and press Enter or OK.

! For Windows 2000 and XP, type cmd.

! Or, navigate using your Start button to

Programs>Accessories>Command Prompt.

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Motorola WE800G Manuel d'utilisateur Page 57