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Installation
Guide
ChargePoint, Inc.
1692 Dell Ave.
Campbell, CA 95008-6901 USA
US toll free: +1-877-850-4562
www.chargepoint.com
Document P/N: 75-001084-02 Rev. 3
CT4000 Family
ChargePoint® Networked Charging Station
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Résumé du contenu

Page 1 - CT4000 Family

Installation GuideChargePoint, Inc.1692 Dell Ave.Campbell, CA 95008-6901 USAUS toll free: +1-877-850-4562www.chargepoint.comDocument P/N: 75-001084-02

Page 2

1-6ChargePoint® Charging StationsGrounding RequirementsThe voltage of either line, relative to ground, must not fall below 80 volts or a Floating Line

Page 3

1 -7Introduction

Page 4 - 5 Troubleshooting

1-8ChargePoint® Charging Stations

Page 5

22-1Installing a Bollard MountBefore You StartBefore installing a bollard mount, prepare the installation site as described in Appendix A. After prepa

Page 6 - Before Installing

2-2ChargePoint® Charging StationsStep 1: Check Boxes for Correct ContentsThe bollard mount ships in two boxes as described below.Main Body• Main body

Page 7 - Specifications

2-3Installing a Bollard MountStep 2: Prepare Pole/Base Plate for Mounting• Use a 3/8” socket wrench to loosen (but not remove) the two screws holding

Page 8 - Dual Circuit Wiring Diagram

2-4ChargePoint® Charging StationsPosition a level at various locations, both horizontally and vertically, including over each boltAlign the longer cur

Page 9

2-5Installing a Bollard MountStep 4: Install Main BodyTo install the main body:• Align the notches on the rubber spacer with the front mounting nuts,

Page 10 - Grounding Requirements

2-6ChargePoint® Charging StationsStep 5: Prepare Retractor for MountingTo prepare the retractor for mounting:• Position the retractor packaging so th

Page 11 - Introduction

2-7Installing a Bollard MountStep 6: Install RetractorTo install the retractor:• Insert the black cap into the space at the top of the main body, bet

Page 12

SAVE THESE IMPORTANT SAFETY INSTRUCTIONSThis manual contains important instructions that must be followed during installation of a ChargePoint® Networ

Page 13 - Installing a Bollard Mount

2-8ChargePoint® Charging StationsStep 7: Connect WiringIMPORTANT: To power a dual-port station using a single 40A circuit, use the Power Share option

Page 14 - Cable Management Kit

2-9Installing a Bollard MountStep 8: Check Voltages• Turn power ON.• Using a solenoid type voltage tester, check that the voltages at the charging s

Page 15

2-10ChargePoint® Charging StationsOPTIONAL: Apply custom signs to the front of the bollard and/or the back of the retractor. See Appendix C. You have

Page 16 - Step 3: Mount Pole/Base Plate

33-1Installing a Wall MountBefore You StartYou need the following:• Drill and Tap for appropriate wall attachment hardware• Attachment hardware, suc

Page 17 - Step 4: Install Main Body

3-2ChargePoint® Charging StationsStep 1: Check Boxes for Correct ContentsThe wall mount ships in two boxes as described below.Main Body and Mounting K

Page 18

3-3Installing a Wall MountStep 2: Drill Holes in Wall• The packing box for the brackets is used as a template for drilling the wall holes. Tear the p

Page 19 - Step 6: Install Retractor

3-4ChargePoint® Charging StationsStep 3: Mount Rear Brackets to WallSeparate the pre-assembled front and rear brackets by loosening (but not removing)

Page 20 - Step 7: Connect Wiring

3-5Installing a Wall MountStep 4: Prepare Retractor for MountingTo prepare the retractor for mounting:• Position the retractor packaging so that the

Page 21 - Step 8: Check Voltages

3-6ChargePoint® Charging StationsStep 5: Mount RetractorTo mount the retractor assembly:• Place the two front brackets where you can easily reach the

Page 22

3-7Installing a Wall MountStep 6: Install ConduitAs shown, the base of the main body has two conduit knockouts: 1” and ¾” (25 mm and 19 mm). Using a fl

Page 23 - Installing a Wall Mount

iContents1 IntroductionSummary of Shipping Boxes ...1-1Installation Sequence ...

Page 24 - Contents

3-8ChargePoint® Charging StationsStep 7: Install Main Body• Expose the pre-drilled hole located below the terminal block. To do so, push the tab on t

Page 25 - Step 2: Drill Holes in Wall

3-9Installing a Wall MountStep 8: Connect WiringIMPORTANT: To power a dual-port station using a single 40A circuit, use the Power Share option provide

Page 26

3-10ChargePoint® Charging StationsStep 9: Check Voltages• Turn power ON.• Using a solenoid type voltage tester, check that the voltages at the charg

Page 27

3-11Installing a Wall MountYou have now finished installing the wall mount and are ready to install the head assembly and top cap. See Chapter 4.

Page 29 - Step 6: Install Conduit

44-1Installing the Head and Top CapBefore You StartBefore installing the head and top cap, you must complete the installation of the main body and its

Page 30 - Step 7: Install Main Body

4-2ChargePoint® Charging StationsStep 1: Check Boxes for Correct ContentsTop capThe station’s top cap ships in a box containing:• Top cap (1)• Phill

Page 31 - Step 8: Connect Wiring

4-3Installing the Head and Top CapStep 1 cont’d: Check Boxes for Correct ContentsHead assemblyThe station’s head assembly ships in a box containing:•

Page 32 - Step 9: Check Voltages

4-4ChargePoint® Charging StationsStep 2: Prepare Head Assembly for Mounting• To prepare the head assembly for mounting, open the box and stand the he

Page 33

4-5Installing the Head and Top CapStep 2 cont’d: Prepare Head Assembly for Mounting• Install the top cap. There are two types of top caps: - SNAP T

Page 34

ii4 Installing the Head and Top CapBefore You Start ... 4-1Overview of Steps ...

Page 35 - Overview of Steps

4-6ChargePoint® Charging StationsTO INSTALL A SCREW TYPE TOP CAP (to install a snap type top cap, see the previous page) a) Place the top cap over the

Page 36

4-7Installing the Head and Top CapStep 3: Slide Head Assembly Into BodySlide the head assembly into the main body until it is stopped by the head asse

Page 37 - Head assembly

4-8ChargePoint® Charging StationsStep 4: Connect Head AssemblyIMPORTANT: If configuring a dual station to operate from only one circuit, or to operate

Page 38 - Remove the SIM card

4-9Installing the Head and Top CapStep 5: Use the Wizard to Complete the InstallationPower up the station to run the onscreen Installation Wizard, whi

Page 39

4-10ChargePoint® Charging StationsThe CT4000 Installation Wizard also includes a procedure for replacing a broken head assembly, which includes these

Page 40

4-11Installing the Head and Top CapNOTE - POWER MANAGEMENT KIT If you are using Power Sharing to allow both ports on a dual port station to share a si

Page 41

4-12ChargePoint® Charging StationsStep 6: Secure Head AssemblyRemove the L-wrench by rotating it to the right until the security tag breaks. Lift the

Page 42 - Step 4: Connect Head Assembly

4-13Installing the Head and Top CapStep 7: Prepare the Station for Activation on ChargePointBefore leaving the installation site, you must prepare the

Page 43

4-14ChargePoint® Charging StationsTHIS PAGE IS INTENTIONALLY BLANK

Page 44

4-15Installing the Head and Top CapDocument the Radio GroupsFor each radio group, attach spare activation labels below to document how stations are or

Page 45 - STARTING A CHARGING SESSION

11-1IntroductionThis document provides step-by-step instructions on how to install a CT4000 ChargePoint® Charging Station. Summary of Shipping BoxesAs

Page 46 - Step 6: Secure Head Assembly

4-16ChargePoint® Charging StationsPost-Installation ChecklistBefore leaving the installation site, complete this checklist for each radio group. Then

Page 47

55-1TroubleshootingCheck the Station’s DisplayWhen the station is powered on and the Installation Wizard has been completed, you should see:• The ins

Page 48

5-2ChargePoint® Charging StationsDescription of Station CodesCode Symptom Possible cause(s) Recommended Action(s)In most cases, a driver can resolve t

Page 49 - Document the Radio Groups

5-3TroubleshootingCode Symptom Possible cause(s) Recommended Action(s)205-UNS Before activation:The banner between the port icons displays“NETWORK SIG

Page 50 - Post-Installation Checklist

5-4ChargePoint® Charging StationsCode Symptom Possible cause(s) Recommended Action(s)ChargePoint Support may need to resolve the following station cod

Page 51 - Troubleshooting

5-5TroubleshootingCharging Cable Doesn’t Move FreelyIf the charging cable does not extend or retract fully and smoothly, it is likely that it’s rope h

Page 52 - Description of Station Codes

5-6ChargePoint® Charging Stations4. Inspect the rope to ensure it is properly aligned onto the pulley. 5. Carefully lower the weight back into the r

Page 53

A-1APreparing the Installation Site for a Bollard MountBefore You StartThe ChargePoint® Charging Station’s bollard mount can be installed either:• in

Page 54

A-2ChargePoint® Charging StationsCasting into New ConcreteBefore casting into new concrete, review the site for suitability to install a CT4000. The C

Page 55 - Follow these steps:

A-3 Installing on Existing ConcreteIf installing on existing concrete, perform the following tasks:• Review the site for suitability to install a CT4

Page 56 - Ensure the rope is properly

1-2ChargePoint® Charging StationsInstallation SequenceRegardless of the specific type of CT4000 charging station you are installing, and the options in

Page 57 - Installation Overview

A-4ChargePoint® Charging Stations24” (600 mm)3” (75 mm)6”(150 mm)Follow These Steps1. Install two nuts with two washers captured between them. Lock t

Page 58 - Casting into New Concrete

BB-1CT4000 Power Management InstructionsAs shipped, a CT4000 charging station provides up to 30A of output power to each charging port. The Power Mana

Page 59

B-2ChargePoint® Charging StationsPower Share - Overview of Steps 1. Install jumpers and connect the wiring 2. Apply the Electrical Rating label 3.

Page 60 - (150 mm)

B-3 Lift the white lever on the terminal block that corresponds with the ground connection (center), insert the ground wire, then push the lever down

Page 61 - Kit Contents

B-4ChargePoint® Charging StationsPower Select - Overview of Steps 1. Configure Power Select 2. Apply the Electrical Rating label Power Select - Step

Page 62 - 1/2” (13 mm)

B-5 For 16A Circuits For 24A CircuitsIf both ports are sharing a single circuit (and you have therefore installed the jumpers), you must use the power

Page 64 - Step 1: Configure Power Select

CC-1Installing and Replacing SignsFollow these steps in this section to install signs onto the charging station. To ensure a proper fit, signs must fol

Page 65

C-2ChargePoint® Charging StationsInstalling a Top Sign on the RetractorTo remove a sign after the station has been installed:1. Use the L-wrench to l

Page 66

C-3 Installing a Bottom Sign on the Wall Mount RetractorTo ensure a proper fit, the bottom sign must have these minimum characteristics: • Material -

Page 67

1 -3IntroductionSpecificationsElectrical Input SINGLE PORT DUAL PORTAC Voltage 208/240VAC 208/240VACCurrent Input Power ConnectionRequired Service Pane

Page 69 - Custom and Optional Signs

DD-1Installing Cable ClampsIMPORTANT: Do not unwrap the ropes until they are securely attached to the charging cable. There are two types of cable cla

Page 71 - Installing Cable Clamps

E-1ELimited Product WarrantyThis Limited Product Warranty applies to you, a customer who has purchased CHARGEPOINT’s Charging Stations and/or related

Page 72

E-2ChargePoint® Charging Stationsdefect, in either its original package or packaging providing the Product with a degree of protection equivalent to t

Page 73 - Limited Product Warranty

E-3 ADDITIONAL INFORMATIONThis Limited Product Warranty is valid for U.S.A. and Canada only.This Limited Product Warranty shall be governed by and con

Page 76

1692 Dell Ave.Campbell, CA 95008-6901 USAUS toll free: +1-877-370-3802www.chargepoint.com

Page 77

1-4ChargePoint® Charging StationsDual Circuit Wiring DiagramThe following illustration describes the wiring for installing a CT4000 on a dual circuit.

Page 78 - US toll free: +1-877-370-3802

1 -5IntroductionSingle Port or Shared Power Wiring DiagramThe following illustration describes the wiring for installing a dual port CT4000 on a share

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