Installation GuideChargePoint, Inc.1692 Dell Ave.Campbell, CA 95008-6901 USAUS toll free: +1-877-850-4562www.chargepoint.comDocument P/N: 75-001084-02
1-6ChargePoint® Charging StationsGrounding RequirementsThe voltage of either line, relative to ground, must not fall below 80 volts or a Floating Line
1 -7Introduction
1-8ChargePoint® Charging Stations
22-1Installing a Bollard MountBefore You StartBefore installing a bollard mount, prepare the installation site as described in Appendix A. After prepa
2-2ChargePoint® Charging StationsStep 1: Check Boxes for Correct ContentsThe bollard mount ships in two boxes as described below.Main Body• Main body
2-3Installing a Bollard MountStep 2: Prepare Pole/Base Plate for Mounting• Use a 3/8” socket wrench to loosen (but not remove) the two screws holding
2-4ChargePoint® Charging StationsPosition a level at various locations, both horizontally and vertically, including over each boltAlign the longer cur
2-5Installing a Bollard MountStep 4: Install Main BodyTo install the main body:• Align the notches on the rubber spacer with the front mounting nuts,
2-6ChargePoint® Charging StationsStep 5: Prepare Retractor for MountingTo prepare the retractor for mounting:• Position the retractor packaging so th
2-7Installing a Bollard MountStep 6: Install RetractorTo install the retractor:• Insert the black cap into the space at the top of the main body, bet
SAVE THESE IMPORTANT SAFETY INSTRUCTIONSThis manual contains important instructions that must be followed during installation of a ChargePoint® Networ
2-8ChargePoint® Charging StationsStep 7: Connect WiringIMPORTANT: To power a dual-port station using a single 40A circuit, use the Power Share option
2-9Installing a Bollard MountStep 8: Check Voltages• Turn power ON.• Using a solenoid type voltage tester, check that the voltages at the charging s
2-10ChargePoint® Charging StationsOPTIONAL: Apply custom signs to the front of the bollard and/or the back of the retractor. See Appendix C. You have
33-1Installing a Wall MountBefore You StartYou need the following:• Drill and Tap for appropriate wall attachment hardware• Attachment hardware, suc
3-2ChargePoint® Charging StationsStep 1: Check Boxes for Correct ContentsThe wall mount ships in two boxes as described below.Main Body and Mounting K
3-3Installing a Wall MountStep 2: Drill Holes in Wall• The packing box for the brackets is used as a template for drilling the wall holes. Tear the p
3-4ChargePoint® Charging StationsStep 3: Mount Rear Brackets to WallSeparate the pre-assembled front and rear brackets by loosening (but not removing)
3-5Installing a Wall MountStep 4: Prepare Retractor for MountingTo prepare the retractor for mounting:• Position the retractor packaging so that the
3-6ChargePoint® Charging StationsStep 5: Mount RetractorTo mount the retractor assembly:• Place the two front brackets where you can easily reach the
3-7Installing a Wall MountStep 6: Install ConduitAs shown, the base of the main body has two conduit knockouts: 1” and ¾” (25 mm and 19 mm). Using a fl
iContents1 IntroductionSummary of Shipping Boxes ...1-1Installation Sequence ...
3-8ChargePoint® Charging StationsStep 7: Install Main Body• Expose the pre-drilled hole located below the terminal block. To do so, push the tab on t
3-9Installing a Wall MountStep 8: Connect WiringIMPORTANT: To power a dual-port station using a single 40A circuit, use the Power Share option provide
3-10ChargePoint® Charging StationsStep 9: Check Voltages• Turn power ON.• Using a solenoid type voltage tester, check that the voltages at the charg
3-11Installing a Wall MountYou have now finished installing the wall mount and are ready to install the head assembly and top cap. See Chapter 4.
44-1Installing the Head and Top CapBefore You StartBefore installing the head and top cap, you must complete the installation of the main body and its
4-2ChargePoint® Charging StationsStep 1: Check Boxes for Correct ContentsTop capThe station’s top cap ships in a box containing:• Top cap (1)• Phill
4-3Installing the Head and Top CapStep 1 cont’d: Check Boxes for Correct ContentsHead assemblyThe station’s head assembly ships in a box containing:•
4-4ChargePoint® Charging StationsStep 2: Prepare Head Assembly for Mounting• To prepare the head assembly for mounting, open the box and stand the he
4-5Installing the Head and Top CapStep 2 cont’d: Prepare Head Assembly for Mounting• Install the top cap. There are two types of top caps: - SNAP T
ii4 Installing the Head and Top CapBefore You Start ... 4-1Overview of Steps ...
4-6ChargePoint® Charging StationsTO INSTALL A SCREW TYPE TOP CAP (to install a snap type top cap, see the previous page) a) Place the top cap over the
4-7Installing the Head and Top CapStep 3: Slide Head Assembly Into BodySlide the head assembly into the main body until it is stopped by the head asse
4-8ChargePoint® Charging StationsStep 4: Connect Head AssemblyIMPORTANT: If configuring a dual station to operate from only one circuit, or to operate
4-9Installing the Head and Top CapStep 5: Use the Wizard to Complete the InstallationPower up the station to run the onscreen Installation Wizard, whi
4-10ChargePoint® Charging StationsThe CT4000 Installation Wizard also includes a procedure for replacing a broken head assembly, which includes these
4-11Installing the Head and Top CapNOTE - POWER MANAGEMENT KIT If you are using Power Sharing to allow both ports on a dual port station to share a si
4-12ChargePoint® Charging StationsStep 6: Secure Head AssemblyRemove the L-wrench by rotating it to the right until the security tag breaks. Lift the
4-13Installing the Head and Top CapStep 7: Prepare the Station for Activation on ChargePointBefore leaving the installation site, you must prepare the
4-14ChargePoint® Charging StationsTHIS PAGE IS INTENTIONALLY BLANK
4-15Installing the Head and Top CapDocument the Radio GroupsFor each radio group, attach spare activation labels below to document how stations are or
11-1IntroductionThis document provides step-by-step instructions on how to install a CT4000 ChargePoint® Charging Station. Summary of Shipping BoxesAs
4-16ChargePoint® Charging StationsPost-Installation ChecklistBefore leaving the installation site, complete this checklist for each radio group. Then
55-1TroubleshootingCheck the Station’s DisplayWhen the station is powered on and the Installation Wizard has been completed, you should see:• The ins
5-2ChargePoint® Charging StationsDescription of Station CodesCode Symptom Possible cause(s) Recommended Action(s)In most cases, a driver can resolve t
5-3TroubleshootingCode Symptom Possible cause(s) Recommended Action(s)205-UNS Before activation:The banner between the port icons displays“NETWORK SIG
5-4ChargePoint® Charging StationsCode Symptom Possible cause(s) Recommended Action(s)ChargePoint Support may need to resolve the following station cod
5-5TroubleshootingCharging Cable Doesn’t Move FreelyIf the charging cable does not extend or retract fully and smoothly, it is likely that it’s rope h
5-6ChargePoint® Charging Stations4. Inspect the rope to ensure it is properly aligned onto the pulley. 5. Carefully lower the weight back into the r
A-1APreparing the Installation Site for a Bollard MountBefore You StartThe ChargePoint® Charging Station’s bollard mount can be installed either:• in
A-2ChargePoint® Charging StationsCasting into New ConcreteBefore casting into new concrete, review the site for suitability to install a CT4000. The C
A-3 Installing on Existing ConcreteIf installing on existing concrete, perform the following tasks:• Review the site for suitability to install a CT4
1-2ChargePoint® Charging StationsInstallation SequenceRegardless of the specific type of CT4000 charging station you are installing, and the options in
A-4ChargePoint® Charging Stations24” (600 mm)3” (75 mm)6”(150 mm)Follow These Steps1. Install two nuts with two washers captured between them. Lock t
BB-1CT4000 Power Management InstructionsAs shipped, a CT4000 charging station provides up to 30A of output power to each charging port. The Power Mana
B-2ChargePoint® Charging StationsPower Share - Overview of Steps 1. Install jumpers and connect the wiring 2. Apply the Electrical Rating label 3.
B-3 Lift the white lever on the terminal block that corresponds with the ground connection (center), insert the ground wire, then push the lever down
B-4ChargePoint® Charging StationsPower Select - Overview of Steps 1. Configure Power Select 2. Apply the Electrical Rating label Power Select - Step
B-5 For 16A Circuits For 24A CircuitsIf both ports are sharing a single circuit (and you have therefore installed the jumpers), you must use the power
CC-1Installing and Replacing SignsFollow these steps in this section to install signs onto the charging station. To ensure a proper fit, signs must fol
C-2ChargePoint® Charging StationsInstalling a Top Sign on the RetractorTo remove a sign after the station has been installed:1. Use the L-wrench to l
C-3 Installing a Bottom Sign on the Wall Mount RetractorTo ensure a proper fit, the bottom sign must have these minimum characteristics: • Material -
1 -3IntroductionSpecificationsElectrical Input SINGLE PORT DUAL PORTAC Voltage 208/240VAC 208/240VACCurrent Input Power ConnectionRequired Service Pane
DD-1Installing Cable ClampsIMPORTANT: Do not unwrap the ropes until they are securely attached to the charging cable. There are two types of cable cla
E-1ELimited Product WarrantyThis Limited Product Warranty applies to you, a customer who has purchased CHARGEPOINT’s Charging Stations and/or related
E-2ChargePoint® Charging Stationsdefect, in either its original package or packaging providing the Product with a degree of protection equivalent to t
E-3 ADDITIONAL INFORMATIONThis Limited Product Warranty is valid for U.S.A. and Canada only.This Limited Product Warranty shall be governed by and con
1692 Dell Ave.Campbell, CA 95008-6901 USAUS toll free: +1-877-370-3802www.chargepoint.com
1-4ChargePoint® Charging StationsDual Circuit Wiring DiagramThe following illustration describes the wiring for installing a CT4000 on a dual circuit.
1 -5IntroductionSingle Port or Shared Power Wiring DiagramThe following illustration describes the wiring for installing a dual port CT4000 on a share
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